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Fred Haas Toyota Country

Houston, TX

3.5
540 Reviews

22435 TX-249

Houston, TX

77070

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Showing 540 reviews

January 03, 2017

Patient and professional Mr. Muha was not only friendly and willing to listen but exhibited exceptional attention to detail. A credit to his employer, it was easy to see why h More

by Boomer1960
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jack Muha
Jan 03, 2017 -

Fred Haas Toyota Country responded

We really appreciate you and your willingness to share your experience with us. We know Jack, as well as the entire Fred Haas Toyota Country team, appreciates your recommendation. We look forward to giving you this same 5-star service for years to come. Have a wonderful 2017!

October 23, 2016

I Love This Place I purchased my Toyota Camry here and have no regrets. I have continued to give them my business for all the maintenance. The reason is they treat me l More

by Krystal Buras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Jachimowicz
Oct 23, 2016 -

Fred Haas Toyota Country responded

Krystal, you ARE family. Thanks so much for the review. Even more importantly, thanks for giving us your business. We are honored that you continue to do so as well. We really are honored. Thanks again for everything.

October 20, 2016

Loyal Customer I have been visiting Fred Haas Toyota Country for years. It's because of their consistency and their willingness to always give me the deal I'm lookin More

by Patrick Hale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Jachimowicz
Oct 20, 2016 -

Fred Haas Toyota Country responded

Patrick, we appreciate your long-term business. It's our goal to not just earn a customer's business, but to keep it. To do that, as you stated, we have to stay consistent in making sure people get what they want. Thanks for saying such kind things. We really appreciate it.

October 14, 2016

Great Overall Experience We purchased a Sienna from these guys, and the experience was fantastic. Their follow up has been professional, but not too pushy. We look forward to More

by Anthony B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Muha
Oct 15, 2016 -

Fred Haas Toyota Country responded

Anthony, congrats on the new Sienna. We're obviously glad to hear how much you have enjoyed the experience here at Fred Haas Toyota Country. It's exactly our goal with customers that they don't just feel like they're coming here for a purchase or a service, but an actual experience. We appreciate your business, and this review. Have a great weekend.

October 05, 2016

Best Car Shopping Experience Ever After shopping for a car for 3 days, we ended up at Fred Haas Toyota Country. This happened by the Fleet Manager, Russ Binion, taking time to email ba More

by Elizabeth Pitcher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie and Craig (Finance), William Hallgren
Oct 05, 2016 -

Fred Haas Toyota Country responded

Elizabeth, thanks for taking the time to write this very complimentary review. We appreciate it. When a customer comes into Fred Haas Toyota Country, we want them to not just have the vehicle of their choice, but an experience as well. As you mentioned, it takes a full team effort to make that happen. We will gladly share your comments with everyone. Equally as important, we look forward to providing you this same service for years to come. Thanks again for the generosity.

October 05, 2016

New car purchase William was very professional and understood our needs. Once we figured out what we wanted, he did a phenomenal job at finding us he right car at the More

by Qupham5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hallgren
Oct 05, 2016 -

Fred Haas Toyota Country responded

Qupham5, thanks for the great review! William will be glad to hear that you took the time to speak so highly about him. The good news is regardless of who you get Fred Haas Toyota Country, we want everyone to leave feeling just like you did. We are grateful for the opportunity to win over a customer, and look forward to working with you for the long haul. Thanks again for the kind words.

October 01, 2016

A BUNCH OF LIARS they gave me a price and when i went to buy they raised the price 7000.00 and tried to make me feel stupid.....and that came from your sales manager.. More

by pissedoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Pham and your sales manager
Oct 03, 2016 -

Fred Haas Toyota Country responded

Please understand that we truly want your business. It doesn't benefit us at all to have you leave our dealership without the vehicle you came in for. We can see you're upset, and we want to be clear this is not how we want you to feel. We would love to have you as a long-term customer, and a happy one at that. While it's fair for any customer to want a great deal, it has to be one that is financially reasonable for both parties. After seeing your comments, we recognize we could have communicated this better with you. With that said, we would be honored if you would give us another swing at this. If you're willing, we would like to invite you to come speak with Ronny Haring. Let's see if we can't get you in the Tundra you're wanting. What do you say?

September 20, 2016

Great Online Experience I went to Fred Haas Toyota Country’s website for information on new 2016 Camry and received a phone call within minutes from Farouk. He was able to an More

by Happy Henry!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Farouk, Dave Jachimowicz
Sep 20, 2016 -

Fred Haas Toyota Country responded

Thank you for coming in, Henry! We're happy that the Fred Haas Toyota Country made you happy. Enjoy your Camry!

September 19, 2016

Online purchase was great! I had a great experience buying a Toyota Sequoia from Fred Haas Toyota Country. Scott was extremely knowledgeable and friendly. Scott went above and b More

by gale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lyche, Dave Jachimowicz
Sep 20, 2016 -

Fred Haas Toyota Country responded

Gale - your recommendation is the best compliment to our team! Thank you for the great feedback and for coming to Fred Haas Toyota Country. Enjoy your Sequoia!

September 19, 2016

Great Service Experience!!! This was my first service repair experience at Fred Haas Toyota Country and it was a great one! Service advisor Scott kept me updated on each repair. More

by jose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Sep 20, 2016 -

Fred Haas Toyota Country responded

We're so happy your service visit was a great one, Jose! We'll be sure to share your feedback with our team here. We look forward to serving you for years to come!

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