Fred Haas Toyota Country

Unprofessional business ethics They Make you a deal and then change it within minutes and then they are rude and Unprofessional. They treat us so bad and then acted like nothing hap They Make you a deal and then change it within minutes and then they are rude and Unprofessional. They treat us so bad and then acted like nothing happened. More

Great experience Very helpful and willing to listen to what we were looking for. Great experience buying used. Negotiations were reasonable and didn’t get cheated by a Very helpful and willing to listen to what we were looking for. Great experience buying used. Negotiations were reasonable and didn’t get cheated by any fees. More

Customer disservice I sold my car here and Jack Muha was the only kind and caring individual I encountered. Clint and accounting department were unbothered by the inconve I sold my car here and Jack Muha was the only kind and caring individual I encountered. Clint and accounting department were unbothered by the inconvenience they forced upon my son and I when I received a check that could not be cashed the same day because there was no record of it. I will not be purchasing or selling another vehicle here ever. I would not recommend. More

Just another shady dealer We went to Fred Haas Country Toyota to look at a used Tacoma. We found the truck we wanted but were more than disappointed with the service. After o We went to Fred Haas Country Toyota to look at a used Tacoma. We found the truck we wanted but were more than disappointed with the service. After our salesperson said that there would be no help in lowering the asking price we were shuffled off to the finance department. This was the only comfortable part of the experience. The finance department was respectful and very helpful. If I could rate just the finance department, I would give them a higher rating. The salesperson was the negative experience. Due to the fact that the payments were going to be a bit higher than we expected, we asked to put down a deposit and seek alternate financing through our bank. Our bank informed us that the truck we were looking at had a NADA value of 3,000 less than the selling price. The next morning, we called VInce, our salesman, and informed him of this and asked if they would consider lowering the price to closer to the value of the truck. He was rude and disrespectful. He told us that we didn't know what we were talking about and that we could take it or leave it. He wasn't willing to negotiate even though we were more than willing to buy the car. Additionally, while he was selling us the car, he kept trying to bait us with some product he also sold on the side. It was some sort of protein powder for working out. Very unprofessional. Needless to say, we had to walk away. Flash forward one week. We found a tacoma that was the same year, same trim package and lower miles than the one at Fred Haas. Guess what? It was priced $3,000 cheaper and they came down $1500. This was the same car in every way but the color. So. The moral of the story....VInce's comment that "We treat people like family" wasn't quite the reality. And, the "lowest internet price in the area" isn't quite as true as you would think. More

Fast and surprisingly easy I needed to get a car in hurry and was recommended this dealership. All the staff from the salespeople to the finance staff were extremely helpful and I needed to get a car in hurry and was recommended this dealership. All the staff from the salespeople to the finance staff were extremely helpful and they got me the best possible deal. it was a pleasure More

Satisfied Customer I received excellent service from the time I arrived to the time I left. Staff was friendly and knowledgeable and very helpful. I was very satisfied w I received excellent service from the time I arrived to the time I left. Staff was friendly and knowledgeable and very helpful. I was very satisfied with the cleanliness of the vehicle and satisfied with the price More

Purchase experience My purchase of an SUV at Fred Haas was quick, easy, no pressure by salesman. My salesman, Matteo Richie, was very helpful and knowledgeable of everyt My purchase of an SUV at Fred Haas was quick, easy, no pressure by salesman. My salesman, Matteo Richie, was very helpful and knowledgeable of everything we were inquiring about. I would highly recommend him to anyone who is looking for a vehicle to buy. More

Good work, clean Toyota dealer is easy to see from I-45 north of Houston. It's a clean large parking lot. It's easy to pull in but you need to go slow so you don't mis Toyota dealer is easy to see from I-45 north of Houston. It's a clean large parking lot. It's easy to pull in but you need to go slow so you don't miss it. Sometimes they get busy but if you call ahead you can make a reservation for service. That's the best way to do it. they're very clean and they put a mat in your car to keep it clean while they're working on it. They do the work as performed and will accept coupons. That's why I go in because of the coupons. I have used them before and we'll use them again. More

Wish I could give no stars. They say they have a vehicle in stock for the price listed on the web. When you show up they run around and give different stories. Some say it was so They say they have a vehicle in stock for the price listed on the web. When you show up they run around and give different stories. Some say it was sold right before I arrived and others say it was sold the day prior. They lie to get you into the dealership even if you have to drive an hour to get there. Management is unprofessional and the dealers are flat out rude and disrespectful they won’t hesitate to threaten or yell at you. More

Great place with considerate staff I recommend Fred Haas Toyota as one of the best dealers in the Houston metropolitan area . This is our second vehicle in six months mine from them a I recommend Fred Haas Toyota as one of the best dealers in the Houston metropolitan area . This is our second vehicle in six months mine from them and we were treated fairly and staff was very helpful . More