
Fred Haas Toyota Country
Houston, TX
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Great experience! Bradley Hubbard and Julie Kamal were wonderful to deal with. They made buying a car exceptional. They were pleasant, no pressure and made it pleasant! Bradley Hubbard and Julie Kamal were wonderful to deal with. They made buying a car exceptional. They were pleasant, no pressure and made it pleasant! More
Excellent Customer service Bradley and Julie were great. I love my new car. Thanks to everyone that helped. It was the best price that I could find. Thanks Bradley and Julie were great. I love my new car. Thanks to everyone that helped. It was the best price that I could find. Thanks More
Friendly and knowledgeable Nice friendly staff. Easy to work with and the price was right And sales was able to get me the car I wanted instead of talking me to a different car. Nice friendly staff. Easy to work with and the price was right And sales was able to get me the car I wanted instead of talking me to a different car. More
2019 Avalon Limited I had a plan to replace a car. Fred Haas allowed me to follow my plan so that I could purchase the best car for me. The plan worked. I purchased an Av I had a plan to replace a car. Fred Haas allowed me to follow my plan so that I could purchase the best car for me. The plan worked. I purchased an Avalon which based on my criteria is the best car for I. From beginning to end, the purchased process was streamlined and that reduced the time I spent buying the Avalon. Brad and Josh were hugely helpful and patient. More
Seamless, informative, successful, Isaiah was very knowledgeable in vehicle specs, delivered superior customer service, oversaw our entire purchase, went above and beyond, surpassed exp Isaiah was very knowledgeable in vehicle specs, delivered superior customer service, oversaw our entire purchase, went above and beyond, surpassed expectations, friendly, not pushy, easygoing More
Good experience!!! good experience with the purchase and good experience with the seller I can tell that in general I had a good experience!!!I recommend this diller and good experience with the purchase and good experience with the seller I can tell that in general I had a good experience!!!I recommend this diller and it is also very accessible More
Buying my Tacoma We appreciate the efficiency and experience of our salesman. He was very helpful in helping us find the right vehicle for us. He new how much we were We appreciate the efficiency and experience of our salesman. He was very helpful in helping us find the right vehicle for us. He new how much we were willing to spend as worked a deal that we felt comfortable with in a reasonable amount of time. We then went to the financial department without waiting very long and the financing gentleman was very helpful in achieving a financial deal we felt worked for us. All in all it was the best car buying experience we have had in quite awhile. Both these gentlemen made our car buying experience truly pleasurable. I give them both a 10 out of 10. Thanks guy’s More
Good Experience-Value my time Told the salesperson, Rudy, that I would buy a tundra if I was out the door in less than 90 minutes. His manager Brad took the challenge. They seem to Told the salesperson, Rudy, that I would buy a tundra if I was out the door in less than 90 minutes. His manager Brad took the challenge. They seem to know these trucks in and out. Farzin had the paperwork ready for me in less than 30 minutes. I'll be back when it's time for my wife's car More
Very poor customer service This dealer does not train their employees well regarding customer service. Have questions or concern regarding your purchase; good luck. They do no This dealer does not train their employees well regarding customer service. Have questions or concern regarding your purchase; good luck. They do not like questions. More
Horrible experience Sales person Isaac sold us our car and was very difficult to work with. We had to come back not even a month and a half later because the battery was Sales person Isaac sold us our car and was very difficult to work with. We had to come back not even a month and a half later because the battery was dying. We were sold a used car with a bad battery and then had to pay for a new one. On top of that when we spoke with Isaac about the problem he talked over us and said the service center at Toyota is bad and they don’t know what they’re doing. He said they were wrong and that the battery is probably fine and to bring our car back the next day to have someone in the preowned area look at it. We said we couldn’t because the car probably would be completely dead by then and won’t make the drive back and also said the service center wasn’t wrong or bad at their jobs because the battery is actually bad, no one is lying about that. Isaac then raised his voice even more and yelled at us saying it is our problem and he can’t help. He then walked away just leaving us there. Luckily someone in the service center helped us out but we still ended up paying half the original price for a new battery. But I’m more appalled at Isaacs behavior and how he handled Toyota’s customers while also bad mouthing Toyota’s service center and it’s employees. We will never be back and I regret working with him More