Fred Haas Toyota Country

Feel like I got ripped off I wouldn't buy another car here. They seem to dishonest business! I was excited about my purchase at first. Until I realized they threw in a $3000 ext I wouldn't buy another car here. They seem to dishonest business! I was excited about my purchase at first. Until I realized they threw in a $3000 extended warranty without telling me about it!! It was never even mentioned in our talks. I'm a single mom and the salesperson knew I was looking for low payments. Instead of giving me a better car he financed a $3000 warranty. I'm really disappointed. More

We initially went in to look at a Certified PreOwned 2016 White Highlander. My wife didn't like the condition of the interior so we then test drove a 2019 Highlander which was more expensive than we were lo White Highlander. My wife didn't like the condition of the interior so we then test drove a 2019 Highlander which was more expensive than we were looking for, but my wife liked it as the car is for her so we were interested. Our experience at Fred Haas Toyota Country started off OK then significantly dropped off the moment we said we wanted to go home and think about this purchase overnight. Our sales rep, Vince Minuta, immediately said, "Ok sure. Let me walk you out." But as soon as we entered the hallway with him, he began peppering us with questions with the tone of we were idiots for walking out and not purchasing this car right here, right now. We explained this was at the top of our budget so we needed some time to weigh our options before making this purchase. Then, Vince started in with comments about how if we couldn't afford this car, it would have been nice for him to know that so we could be looking at other models because apparently any Highlander was out of our price range according to him. He also said we should've been looking at 4-cylinders to insinuate we could not afford a V6 after all. After I told him we could afford this car but wanted some time to figure out if it's what we really wanted, he was not happy and wanted to know what else we were going to look at. When I told him what and where, he wanted us to come back into his office and sit down while he pulled it up on his computer. At this point we were fed up with his rudeness and said we were leaving. He threw his hands up in the air with his back to us while on his computer and said, "Fine!" And that was it. We ended up finding a better car and a better deal with a better salesman at Fred Haas Toyota World the very next day. Also, oddly, Vince kept telling us about his own Lexus SUV that he had purchased preowned and kept comparing it to the Toyota Highlander. He even made sure to point it out to us in the staff lot for some reason. My wife kept wondering, if your Lexus is so great because it's essentially the same as this Highlander we're driving, then why didn't you buy a Toyota yourself? Oh and one more thing...Vince knew we had a trade-in and we had it there ready to go. He never asked if they could take it to appraise it. However, the very next day at Fred Haas Toyota World, our salesman gave us the keys to test drive the car we were interested in and asked if they could appraise our trade-in. We gladly obliged, got the exact appraisal value we were expecting, and sat down and purchased the car we test drove with ease. More

The service I receive was excellent. This is the fourth car I’ve bought from Fred Haas and I’ve always been treated wonderfully. Thank you. car I’ve bought from Fred Haas and I’ve always been treated wonderfully. Thank you. More

Great service and customized assistance for a win win experience. We will be back the next time we are in need. It’s nice to know that we can leave in such a better situation than we arrived. experience. We will be back the next time we are in need. It’s nice to know that we can leave in such a better situation than we arrived. More

I had the pleasure of meeting a really outstanding sales associate Mr. AJ who was very helpful and knowledgeable I give him a 5 star Fred Hass associate Mr. AJ who was very helpful and knowledgeable I give him a 5 star Fred Hass More

Great Value We purchased a used vehicle at a very competitive and Vincent our salesman was exceptionally professional. Make ready (service) missed several items b We purchased a used vehicle at a very competitive and Vincent our salesman was exceptionally professional. Make ready (service) missed several items but Vincent resolved everything we brought to his attention in a timely manner. We're Happy More

Great Thanks to Bradley and his team. Thanks for the help with everything and all the hard work y'all put in. I will be sending you more people Thanks to Bradley and his team. Thanks for the help with everything and all the hard work y'all put in. I will be sending you more people More

Great group of people These guys were super nice and gave me great info on the vehicle. Couldn't ask for a nice more knowledgeable group of people. Very accommodating. These guys were super nice and gave me great info on the vehicle. Couldn't ask for a nice more knowledgeable group of people. Very accommodating. More

Excellent Alan was honest and helpful He even offered to set up my electronic application. He sat in my new car and made sure I New how to work all the electr Alan was honest and helpful He even offered to set up my electronic application. He sat in my new car and made sure I New how to work all the electronic gadgets including making telephone calls by voice command More

Bradley and his team were greqt. Bradley and his team were amazing. It was a very easy process. Thanks to Kirk in making it quick and easy . I will be back for my next car. Bradley and his team were amazing. It was a very easy process. Thanks to Kirk in making it quick and easy . I will be back for my next car. More