
Fred Haas Toyota Country
Houston, TX
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High praise for Joe Calderon and the team at Fred Haas Toyota Country. I got a screaming deal on my new Tundra TRD Pro - even after my trade came in a bit lower than expected. They still made it work. Aw Toyota Country. I got a screaming deal on my new Tundra TRD Pro - even after my trade came in a bit lower than expected. They still made it work. Awesome job!! More
My experience started in 2022 when I had to replace a new 4 X 4 Tacoma that was totaled during COVID: I was told that they had a new one like my totaled one only it was a to wheel drive: I put down the depos 4 X 4 Tacoma that was totaled during COVID: I was told that they had a new one like my totaled one only it was a to wheel drive: I put down the deposit. It finally arrived 10 weeks later and I went to pick it up: They told I would have to pay an additional $1600 if I still wanted it and they had several other buyers if I didn’t want to pay the new amount. Fast forward 2 and 1/2 years later. My service plan had expired and the offered an extended service plan for $200: I paid for the extended plan. I went back for the next service and they told me my extended had expired and asked for another $200 to further extend the plan. After buying 6 vehicles from his establishment, I will never spend another dime at this establishment. More
Joseph Calderon was very knowledgeable and patient answering all my questions of what i was looking for. I would highly recommend him to everyone in the market for a new or used vehicle. He is my go t answering all my questions of what i was looking for. I would highly recommend him to everyone in the market for a new or used vehicle. He is my go to guy always. More
Came in for an oil change with an appointment, after waiting for over an hour and a half my service advisor let me know it would be another 45 minutes before my car was done. I let my advisor know my a waiting for over an hour and a half my service advisor let me know it would be another 45 minutes before my car was done. I let my advisor know my appointment was for 12:30 and not 3:30. I will never go back to this dealership for anything. More
Service center is outstanding! My service center person Jan, has worked with me since I bought my first Toyota in 2012. Now 5 cars later, she is still fantastic. Always happy and My service center person Jan, has worked with me since I bought my first Toyota in 2012. Now 5 cars later, she is still fantastic. Always happy and ready to help. More
Worked with Keith as my salesman and just wanted to send a shout-out how hard he worked for me and how good he is. He took time to answer anything, worked fast when I wanted to work fast, and DEFINITELY hel a shout-out how hard he worked for me and how good he is. He took time to answer anything, worked fast when I wanted to work fast, and DEFINITELY helped me out post sale ... went above and beyond. I have been buying cars for decades and he is the first guy I will actually call up for my next car. Thanks much Keith. More
I had an issue with my cooling fan on my 2016 Toyota Prius. My service advisor, Sarah gave me excellent service and pricing. My mechanic Alex, did a fabulous job on the repair and explained safety issue Prius. My service advisor, Sarah gave me excellent service and pricing. My mechanic Alex, did a fabulous job on the repair and explained safety issues to me about my vehicle. They always treat me very well. That’s why I keep going back. I had another service advisor for a short while in the beginning, Randy who also gave me great customer service. And last I’d like to thank Tony the service manager for running a 5 star service department. David V. More
Trying to rip you off in service department. had oil change done but said the following were critical and needed attention. 1. dirty engine filter needs to be replace, I just installed a new K&N had oil change done but said the following were critical and needed attention. 1. dirty engine filter needs to be replace, I just installed a new K&N filter 3 days before this. 2. Needed a front end alignment, had this done with purchase of 5 tires at Discount Tires less than 2,000 miles. 3. AC unit needs a tune up. It was 75 degrees and had off, never saw them put guages on unit to verify. 4. Brake fluid need to be flushed, they did it about 30,000 miles ago when I needed brakes. I will not go to any Fred Haas dealership anymore, seems they want money for something that does not need work on.....very very disappointed with toyota country. More