Fred Frederick Chrysler Dodge Jeep Ram, Easton

I brought a Dodge Van in for service. This van belongs to a handicap family, who are on a fixed income, and are barley getting by. This van needed a major rapair. Keith Hopkins and Jeff Frederick, took very a handicap family, who are on a fixed income, and are barley getting by. This van needed a major rapair. Keith Hopkins and Jeff Frederick, took very good care of the van, and gave me an exceptional price for repairs, knowing I would be paying the repair bill, because the family could not afford too. They need the van for the transportation of a handicap son, and other persons in the home, who have medical issues. The repairs, where completed in a timely fashion and on budget. I have purchased five vehicles from Fred Frederick, and utilize their Service Department, as well. I have never had a bad experience, with Sales or Service. I would highly recomend this Dealership. More

Jeff and his employees are fabulous! My family has purchased 8 vehicles from this dealership. They have also been the only service providers for the service of our vehicles. My first car had many comp purchased 8 vehicles from this dealership. They have also been the only service providers for the service of our vehicles. My first car had many computer glitches and Jeff stayed attentive until problems were resolved. They have provided vehicles in replace of mine during repairs. The sales service and customer service are top notch. My family will not shop at any other dealer. More

Fred Frederick Chrysler does business by the Golden Rule. We traveled from Connecticut to Maryland just to do business with them. We first found and contacted them on the Internet as we were shopping for a n We traveled from Connecticut to Maryland just to do business with them. We first found and contacted them on the Internet as we were shopping for a new Dodge Laramie. Fletch Gowen responded via email with an extemely competitive price and I called him on the phone to discuss the truck. When Fleth learned the zip code where the truck was to be registered, Fleth was able to better his own very competitive price. Wow! What other dealer would do that? There were no gimmicks, no last minute fees or charges, no stupid amounts printed on the contract, no games being played. This was the easiest, most straight forward auto purchase we ever experienced. Because of our unusually busy schedules, Fletch and Fred Federick took care of all the paperwork to register the car in another State. Before the purchase, Fletch went over every aspect of the truck and showed us how all the electronics work. He was extremely helpful and patient. They accepted our personal check; put temporary Maryland plates on the truck, and my wife drove the truck home the same day. Fletch and Fred Frederick could not have been more helpful and we would consider buying another Chrysler, Dodge or Jeep just to do business with this great dealer. We have been recomending Fred Frederick to our Connecticut and Florida friends. More

Fred Frederick has always been very responsive to our needs. We have purchased 4 new cars from them and have referred family members to them. They have always given us excellent service, and found out needs. We have purchased 4 new cars from them and have referred family members to them. They have always given us excellent service, and found out exactly what we needed. Brian and Clark in the service department are excellent to work with and take great care of our vehicles when we bring them in from servicing. We live about an hour away from the dealership and drive over to the Eastern shore to purchase our vehicles----to experience the Fred Frederick experience. Great dealership. More

Fred Frederick is a great dealership, everyone is always friendly and helpful. We have purchased 4 New vehicles from Fred Fredericks and my mom also purchased a vehicle from them. The staff is easy to wor friendly and helpful. We have purchased 4 New vehicles from Fred Fredericks and my mom also purchased a vehicle from them. The staff is easy to work with and Brian and Clark are always helpful when we take our vehicles in for servicing. We live in Anne Arundel county and drive over an hour to get to Fred Fredericks for the experience that they give us. We always receive a good price, but most importantly they direct us in exactly what we need and if they dont have what we want on the lot they will get it. They are a great dealership to work with. Go today to experience the Fred Frederick difference. More

I worked with Fletch Gowan throughout most of the process and he was very helpful in getting a great price on my new Ram 2500 diesel crew cab. When he wasn't available to close on the day I was able to show and he was very helpful in getting a great price on my new Ram 2500 diesel crew cab. When he wasn't available to close on the day I was able to show up, Jeff Frederick took over right where Fletch left to give me the best possible deal. This has been the best and easy new car purchase I have had and I can very easily recommend this dealer and will be back in the future! More

This is my fourth purchase from Fred frederick. I recently purchased a 2010 Dodge Ram 1500 Sport "Hemi". No preasure, and a pleasure to deal with. Charlie wallace, my salesman was up front and honest recently purchased a 2010 Dodge Ram 1500 Sport "Hemi". No preasure, and a pleasure to deal with. Charlie wallace, my salesman was up front and honest. Jeff Frederick, went the extra mile, to insure I got the right truck, with the options, I wanted. I have never had a bad experience, either in sales or service at Fred Frederick. My new Ram was ready on time, and was detailed to the "nines". I will continue, to deal with them. They are all about customer service. I would recomend Fred frederick Chrysler-Dodge-Jeep, without hesitation. More

It was as close to a hassle free experience purchasing a new vehicle as you can have. Everyone I had contact with was friendly and courteous. I was in a great deal of pain from a recent operation and had new vehicle as you can have. Everyone I had contact with was friendly and courteous. I was in a great deal of pain from a recent operation and had to spread the process over three days. The sales staff accommodated me without any sales presure to get it done NOW. I set the parameters of the deal I was willing to accept and they were met with almost no haggling. I also purchased alot of after market items for my vehicle and it could not have been any more convenient if I had done so on line. More

Had a super experience purchasing a new 2010 vehicle from Fletch Gowen. No pressure, extremely helpful, totally honest and up-front, no switching or trying to sell add-on's or other things you did not ask Fletch Gowen. No pressure, extremely helpful, totally honest and up-front, no switching or trying to sell add-on's or other things you did not ask for. Also arranged financing with a very competitive market rate, and we were able to do the entire transaction and loan in one short sitting, easiest auto purchase experience I have ever been through. Also the price on the vehicle was as low or lower than any other competitive dealership in the area. I would highly recommend you go to this dealership for you next car purchase and ask for Fletch or Jeff - I sure will be !! More

We had a wonderful experience today when we went in for our first oil change (we bought our minivan in Oct.)We were greeted by Jeff Frederick and he handled our appointment himself. The oil change took a our first oil change (we bought our minivan in Oct.)We were greeted by Jeff Frederick and he handled our appointment himself. The oil change took a total of 30 minutes of which we sat inside and enjoyed hot coffee and conversation with the delightful employees of the dealership. I was very impressed with the quickness and quality of service, of which either one I was not used to with my prior cars. I look forward to taking my car back for the next oil change! More