Fred Frederick Chrysler Dodge Jeep Ram, Easton
Easton, MD
Filter Reviews by Keyword
By Type
919 Reviews of Fred Frederick Chrysler Dodge Jeep Ram, Easton
This is my fith vehicle purchase from Fred Frederick, one car and four trucks. I bought a fully loaded 2011 Dodge Ram Sport Crew. I had a fully loaded 2010 Dodge Ram Quad-cab, and I needed more room. I calle car and four trucks. I bought a fully loaded 2011 Dodge Ram Sport Crew. I had a fully loaded 2010 Dodge Ram Quad-cab, and I needed more room. I called Charlie Wallace and told him what I wanted. He and I, along with Fletch built my new Ram. Jeff placed the order, and the truck was here in a timely fashion, and ready for delivery. I got an excellent deal and trade-in for my 2010 Ram Sport. I would not buy from anyone else. They are fair, and they deliver "GREAT" customer service. No high preasure tactics. The Service Department is excellent as well. I would highly recomend Fred frederick in Easton, Maryland. More
This is the third minivan that I have bought/leased from Jeff Frederick at Fred Frederick Chrysler/Dodge. I also have my van serviced at Fred Frederick. I have always had exceptional service from Jeff. T Jeff Frederick at Fred Frederick Chrysler/Dodge. I also have my van serviced at Fred Frederick. I have always had exceptional service from Jeff. The price on each van, whether I leased or bought, was much better than any other dealer could offer. Jeff worked to find vans with all of the features that I wanted while still keeping the price as low as possible. He offered me several choices at different price points and gave me straight answers about how much each model would cost. When I settled on one, the cost was exactly what he said it would be. We arrived at the dealer to pick up our van and everything was prepared for our sale. We turned in our old car, signed our paperwork and were ready to go. Jeff even gave my sons Dodge baseball hats! Overall, we could not have asked for a smoother experience. More
I Recently Purchased a used Jeep Commander from Fred Frederick Chrysler in Easton and could not be more pleased with the product or the exceptional service. As a CT resident purchasing a car out of stat Frederick Chrysler in Easton and could not be more pleased with the product or the exceptional service. As a CT resident purchasing a car out of state, I expected additional stress and complications with taxes,plates, registration, tags, ext., not the case. Fletch made the process fast and effortless. After dealing with a large number of local dealerships, I was pleased with straight forward answers and timely processing, not to mention the lowest prices. I look forward to future business with Fletch and Fred Frederick Chrysler. More
Great sales and service department. My husband and I have purchased several vehicles from this dealership and they always service them. I have never had any complaints. Last week I purchased a new veh have purchased several vehicles from this dealership and they always service them. I have never had any complaints. Last week I purchased a new vehicle and they had the best price around. The sales department is friendly and helpful without being pushy. I highly recommend this dealership! More
I told Fletch what I was looking for in a new pick up truck. He found three trucks for me to choose from. He had the vehicle ready for the test drive when I arrived. We did the test drive, I was very hap truck. He found three trucks for me to choose from. He had the vehicle ready for the test drive when I arrived. We did the test drive, I was very happy with the style and ride of the truck. I told Fletch what color I wanted and he had the truck delivered to the dealership the next day, it was cleaned and ready for me to pick it up when I arrived. My Wife and I spent a very small amount of time doing the Paper work on the vehicle. Fletch went over all the functions of the vehicle and explained everything to us. Thanks Fletch, our next vehicle will also be a Chrysler Product which goes along with the outstanding service you provided. Thanks James and Cheryl More
WE TOLD FLETCH EXACTLY WHAT VEHICLE AND HE WENT ABOVE AND BEYOND TO GET THAT VEHICLE FOR US. WHEN WE PICKUP THE VEHICLE UP IT WAS READY AND WAITING FOR US AND THE PAPERWORK TOOK NO TIME AT ALL. IT WAS A GR BEYOND TO GET THAT VEHICLE FOR US. WHEN WE PICKUP THE VEHICLE UP IT WAS READY AND WAITING FOR US AND THE PAPERWORK TOOK NO TIME AT ALL. IT WAS A GREAT PLEASURE TO WORK WITH FLETCH AND WE WILL DEFINITELY RECOMMEND HIM AND FRED FREDERICK TO OUR FRIENDS AND FAMILY. More
We totally trust Jeff. His knowledge of the vehicles is awesome, and he is willing to help get and equip the car you want. He will spend any amount of time thoughtfully providing direction. We view him a awesome, and he is willing to help get and equip the car you want. He will spend any amount of time thoughtfully providing direction. We view him as a friend. We have a "weekend" home near his dealership and chose to purchase the car from Jeff because of our confidence in him. Simply, the very best. More
Purchased my truck at Fred Frederick in Easton. I was very satisfied with their consideration for my time and interest to help me get a vehicle that fit my wants and needs. Most dealerships I've dealt w very satisfied with their consideration for my time and interest to help me get a vehicle that fit my wants and needs. Most dealerships I've dealt with over the years express their interest in my satisfaction and then I'm left to be disappointed with the lack of concern when I return for service. I had an issue with my truck so I returned to Fred Frederick. I can say that from my experience and observations of people in the dealership, they truly have an interest in servicing their customer after the sale. Businesses will tell you how customers come first, but the true test is when there is an issue and how they handle it. I can say that the people at Fred Frederick stand by what they say and for as long as I'm buying vehicles, it will be with Fred Frederick in Easton. Friends ask me if I got a good deal and I tell them I got the best deal - price, vehicle, and personal service. More
The purchasing experience at this dealership was like no other I've ever had. They quoted me a great price by email and stood by it when we came in and they gave me a fair price on my trade in right away. other I've ever had. They quoted me a great price by email and stood by it when we came in and they gave me a fair price on my trade in right away. They even helped us find additional rebates. The sales staff explained all the features of the car and I believe did everything to make buying a car as painless as possible. More
Over the past five years I have purchased three new cars at this dealership. I have found sales personnel to be very friendly and helpful and I have always been satisfied with trade-in value for my vehicles at this dealership. I have found sales personnel to be very friendly and helpful and I have always been satisfied with trade-in value for my vehicles and prices on the new vehicles purchased. I have always had my vehicles serviced at this dealership and have been totally satisfied with the helpfulness of service personnel and the quality of service received. My service requirements have been of a normal nature which attests to the quality of the products sold at Fred Frederick of Easton. The very positive response I receive at this dealership has kept me coming back and will do so in the future. I strongly recmmend Fred Frederick Chrysler of Easton to anyone considering a new or used vehicle. More