Fred Frederick Chrysler Dodge Jeep Ram, Easton

I started coming here last year for all service needs and couldn't be happier. Four years ago I did not have a good experience with purchasing a new vehicle here, but the service department has since chang couldn't be happier. Four years ago I did not have a good experience with purchasing a new vehicle here, but the service department has since changed my mind. They will be my first stop when I am ready to replace my truck next year. More

The staff in the Service Department were friendly, informative & nice. It is refreshing to see their level of customer service. The diagnosis of my 68rfe transmission was completed in approximately 30 informative & nice. It is refreshing to see their level of customer service. The diagnosis of my 68rfe transmission was completed in approximately 30 minutes. The technician went over with me what she had found and took the time to answer all my questions. They didn’t want to keep me waiting while the quote was prepared so they offered to email the quote me which I received 2 days later. I like it very much when people consider your time as valuable. 👍 More

They were fast with the job they had to get done. And they were really helpful. And they were really helpful. More

Because they are so good, we have dealt with them for 23 years abd recommend them to our friends. years abd recommend them to our friends. More

Excellent customer service. Very grateful for their help. The wait time was minimal and they explained the whole process. Very grateful for their help. The wait time was minimal and they explained the whole process. More

Why no cars in showroom? Don’t quite understand how a tire rotation and oil change takes over an hour. Don’t quite understand how a tire rotation and oil change takes over an hour. More

Service is always great and scheduling is easy. The staff is very friendly and knowledgeable. The staff is very friendly and knowledgeable. More

I bought a new 2022 Ram Truck and a new 2022 Jeep Cherokee. I would be glad to do it all over again with Fred Frederick and for these vehicles. We ordered both vehicles and each took several months Cherokee. I would be glad to do it all over again with Fred Frederick and for these vehicles. We ordered both vehicles and each took several months or more to arrive. When the Ram arrived, I got around $3,500 off MSRP as a great surprise. The Cherokee surprised us with a $1,750 rebate--thanks very much Don. Happy! Happy! Happy! The Ram rides like a Cadillac and gets great mileage. The Cherokee is quick and peppy. The Ram had a computer setting recall. It was recalibrated fast, while I ordered the Cherokee. All the staff members were cordial and helpful. Jeff Frederick gifted me with some trophy money for Historic Stevensville Arts and Entertainment District Car and Truck Show in Stevensville on Kent Island in November. Jeff and John are tempting me with an after the sale warranty on the Cherokee, which I have to take a look at this week. More

The service experience was excellent and and very easy. The service writer was very nice The service writer was very nice More

Staff was very helpful with answering questions and scheduling appt for service. Listened to time frame I had for appt scheduling appt for service. Listened to time frame I had for appt More