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Fred Frederick Chrysler Dodge Jeep Ram, Easton

Easton, MD

4.8
918 Reviews

8562 Ocean Gtwy

Easton, MD

21601

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918 Reviews of Fred Frederick Chrysler Dodge Jeep Ram, Easton

January 25, 2021

Don was excellent! I asked for a Black on Black Dodge Charger and he made it happen! I’m beyond happy with how helpful he is and he is a great person. More

by Alanegab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Webb
Jan 29, 2021 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you for taking the time to write a review. We are happy to hear that Don took great care of you!

January 25, 2021

Don was great he really listened to what vehicle and the options we were after.We are very happy that Don found our new Pacifica More

by Jeff
Recommend Dealer
Yes
Employees Worked With
John Ireland, Don Webb
Jan 29, 2021 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

We are glad to hear that Don was able to get you the vehicle that you wanted. Thank you for your business!

January 22, 2021

Jeff always takes care of all my family's needs. The car buying experience is worth a trip across the bridge. Always no hassles and good to see the little guy. More

by JSOEKEN0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Frederick
Jan 29, 2021 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you for the kind review, we are glad to have you as a customer.

January 20, 2021

Very friendly staff.. they were not pushy. They listened to what I wanted and got me my vehicle. I didn’t sit in the finance office at all and listen to someone trying to sell me some other company’s exten More

by sudib
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ireland, Matt Hughlett
Jan 29, 2021 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you for your business! We are very pleased to hear that you have a pleasant buying experience and that Matt took great care of your needs.

January 19, 2021

Everyone went out of their way to work with me on the purchase of my used Jeep Wrangler. The Jeep needed some work for inspection and they did over and above what was needed. This is not your noramal Dea More

by al.aus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina 5-Stars, Jeff Frederick, Matt Hughlett
Jan 29, 2021 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

We are very pleased to hear that you had a pleasant experience once again. We thank you for your continued patronage.

January 18, 2021

Frank is an All around great salesman. Made the process very smooth and got me what I needed. I would recommend him to anyone who comes into the store. More

by Ryan123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Antonelli
Jan 29, 2021 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

We are happy to hear that Frank took such great care of you and we thank you for your business.

January 18, 2021

Pre-ordering was easy, although 10 weeks seemed like a long time to wait for delivery, but once my Jeep arrived everything went smoothly. Yeah! More

by duffymr0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ireland, Matt Hughlett
Jan 29, 2021 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you for taking the time to write a review. Sorry for the long wait but we are glad that you felt the wait was worth it!

January 17, 2021

Staff made everything as easy as could be! Love my new Renegade; and my wife cannot wait until she her next vehicle from Fred Frederick! More

by Rian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Frederick
January 13, 2021

Everyone at the dealership was helpful and as excited as we were about our new jeep wrangler. I will send everyone I know that is looking for a jeep, Chrysler or dodge to go here. More

by lorir426
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Webb
Jan 14, 2021 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you for taking the time to write a review. We are so pleased to hear about your positive purchasing experience at Fred Frederick!

January 09, 2021

Average, They were quick to take my money as most are but they did not live up to their commitments. I came out of South Carolina to purchase the vehicle (600 + miles) and had set up a appointment to pick t More

by spauldingcb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Ireland, Matt Hughlett, Melissa McHenry
Jan 14, 2021 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

We're sorry the buying experience had hiccups leading to a less than perfectly satisfactory experience. Unfortunately, there are times when juggling schedules and multiple customer needs in the service department cause timing delays in expedited requests. Unfortunately, communication is often lost when this happens as well. Beyond just a "sorry", the service department, detail department, and sales department were immediately mobilized to getting the vehicle ready on the date desired with a few hours of delay. While not completed with the efficiency we strive for, hopefully, your overall satisfaction with the vehicle and our dealership is positive.

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