Back

Fred Frederick Chrysler Dodge Jeep Ram, Easton

Easton, MD

4.8
918 Reviews

8562 Ocean Gtwy

Easton, MD

21601

Directions

By Type

918 Reviews of Fred Frederick Chrysler Dodge Jeep Ram, Easton

July 26, 2021

Easy to do business. Frank was excellent. Great service. Did not waste my time. Efficient and personalized services! Thank you for the attention to details. More

by deniseshope
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Antonelli
Jul 28, 2021 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

We're so glad Frank and our team made this a five-star experience! Thank you so much for being a Fred Frederick Chrysler Dodge Jeep Ram customer!

July 21, 2021

Great service. Friendly people. They did exactly what they said they would do. They even picked up a sunglasses case that they thought may have come from my Jeep but mine was still in my vehicle. More

by HARDALEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Jul 21, 2021 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

We really appreciate you taking the time to leave Fred Frederick Chrysler Dodge Jeep Ram this awesome review, thank you!

July 15, 2021

Between Fletch, Brandon, Tina, and John everything went smooth I’m very happy with my experience and purchase !!! I Highly recommend this dealership to others!!!! More

by Fergusontracy438
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Flowers, Brandon Wilson , Fletch Gowen, John Ireland, Jenn Conner
Jul 16, 2021 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

From the entire Fred Frederick Chrysler Dodge Jeep Ram team: Thank you so much for being part of our family! We know Fletch, Brandon, Tina, and John will be happy to read this awesome five-star review! See you next time!

July 15, 2021

Everyone at Fred Fredericks was a joy to deal with my sales person Frank was very professional I would recommend Frank to all my friends, Don made sure my paperwork went through very fast so I would reco More

by Jimcurtice3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Antonelli, Don Webb
Jul 15, 2021 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

This review is so great to see! Thank you for the kind words and generous rating! – Fred Frederick Chrysler Dodge Jeep Ram

July 13, 2021

The mechanic messed up my interior dash putting in a computer for my vehicle and neither the service manager or owner responded back to my email. No solution as of yet. More

by tiffanymariewills
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service manager
Jul 16, 2021 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

This vehicle is a 2012 with 176,000 miles. The vehicle was towed in. We diagnosed a no start failure at the Powertrain Control Module which is located under the hood. The customer accused us of damaging her dash vents, disabling her air conditioning and damaging her air conditioner control buttons. It is obvious the buttons were damaged from a combination of heat and a spray-on cleaning agent. It did not run so we cannot speak for the operation of the A/C prior to arrival. Other than getting into the vehicle to drive it after being repaired there was nothing done on the inside. This was explained. A corresponding email making unfounded accusations doesn't warrant a response.

July 11, 2021

The radio screen cracked and it was replaced quickly and efficiently. Always pleased with the service at Fred Frederick of Easton! The service department is top notch! More

by Corvette3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clark Wagner
Jul 13, 2021 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

It was our pleasure to take care of you! Thanks for trusting the Fred Frederick Chrysler Dodge Jeep Ram service team!

July 08, 2021

All I can say is what great people to deal with. My experience was nothing less than exceptional and Jason was the best. The whole staff was like dealing with friends especially Tina very personable an More

by Jeep999333
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ireland
Jul 09, 2021 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Jason, Tina, and John will be so happy to hear they've made this a five-star experience for you! Thanks for choosing Fred Frederick Chrysler Dodge Jeep Ram! We hope you love your new ride!

July 07, 2021

I had a great experience working with Brandon and the staff at Fred Frederick. They were efficient and very helpful. I would definitely recommend this dealership. More

by LWelch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Wilson, John Ireland
Jul 08, 2021 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

We are so proud to hear that you had a wonderful time working with Brandon and the Fred Frederick Chrysler Dodge Jeep Ram team! Thank you for recommending us.

July 05, 2021

We found Fred Frederick of Easton to be a relaxed yet attentive environment for purchasing a vehicle. We felt they went above and beyond in their efforts to meet our needs in what we were looking for and More

by kab63
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason , John Ireland, Don Webb
Jul 07, 2021 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

We're so glad our team made this a five-star experience! Thank you for leaving us your review and feedback! - Fred Frederick Chrysler Dodge Jeep Ram

June 28, 2021

We experienced excellent service and a friendly, no-pressure atmosphere. More

by LWelch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Wilson
Jun 29, 2021 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Reviews like this one make our day! Thanks from the Fred Frederick Chrysler Dodge Jeep Ram team!

...
21
...