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Fred Frederick Chrysler Dodge Jeep Ram, Easton

Easton, MD

4.8
918 Reviews

8562 Ocean Gtwy

Easton, MD

21601

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918 Reviews of Fred Frederick Chrysler Dodge Jeep Ram, Easton

August 20, 2021

Left car to have two things done. Told to change tire pressure sensor and check AC. Did not hear from them all day. Called just before closing time and they had to call back. My husband was not available More

by gooses25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service dept
Sep 01, 2021 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

We are sorry this has been your experience. We would like the opportunity to discuss this and resolve your concerns but have not been able to identify you. If you are willing, please forward your contact information to eastonservice@fredfrederick.com and we will get in touch and seek a resolution to your issues. Thank you for your time and feedback.

August 16, 2021

the deakership along with Frank(saleperson) listen to mt needs and got me a fair deal with the new truck that I hadbought. I will be using the service department when I need sevice. More

by chuck6107
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ireland, Frank Antonelli
Aug 17, 2021 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you for the wonderful review! We're glad Frank and the team worked hard to get you a great deal on your new truck and we look forward to seeing you for your first service visit. Take care and thanks again, from all of us here at Fred Frederick Chrysler Dodge Jeep Ram!

August 12, 2021

Everyone was so helpful. Brandon was my sales rep and he was very knowledgeable and friendly. They made my purchase worry free. I will highly recommend them to all my friends and family. More

by janamont63
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Frederick, John Ireland
Aug 13, 2021 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

We're so happy to hear this! It was a pleasure having you visit us here at Fred Frederick Chrysler Dodge Jeep Ram and we're happy to hear that Brandon made the experience a great one for you. Enjoy your new vehicle and please feel free to reach out if there's anything else we can do for you!

August 10, 2021

A fantastic experience from beginning to end, with personal and professional service. We highly recommend Fred Frederick Jeep of Easton for your next vehicle purchase! More

by Hoffman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Frederick
Aug 10, 2021 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you for the great review! We appreciate you trusting the Fred Frederick Chrysler Dodge Jeep Ram team with your business and hope to see you again in the future. Take care!

August 09, 2021

They found what I was looking for. No other dealer ship did this for me . Delivered as promised . Polite and friendly and not rush me while explaining . I enjoyed my visit. Ronnie Cain More

by ronpatcain
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon , Tina, John Ireland , Matt Hughlett
Aug 10, 2021 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

We're so glad we could help you find the right vehicle! Thank you so much for giving the Fred Frederick Chrysler Dodge Jeep Ram team a chance to provide a five-star experience!

August 09, 2021

We had our dodge truck and jeep compass serviced. the jeep needed a new on/off start battery already and its only a 2018. Hope this isn't a trend and they aren't even covered under a warranty and we purc More

by debbiehartness
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service person
Aug 10, 2021 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Debbie, We understand how frustrating it can be to need these services performed and we regret issues that occur from time to time. With government regulations and mandates that promote "progress", manufacturers do everything they can with technology to meet these requirements. Unfortunately, vehicles will only become more complex going forward. We encourage you to reach out to us and we can discuss potential ways to minimize unexpected issues with your vehicles and address your concerns. Thank you. Anthony Chilcoate - Service Manager

August 06, 2021

I showed up on the spur of the moment and though it took a little while , traded my old vehicle , test drove multiple Gladiators , found what I wanted and finalized the deal. Sales rep and sales manger wer More

by Knollgnomehome
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t recall nice lady’s name who did financial paperwork., Frank Antonelli
Aug 09, 2021 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

We're so happy to hear that you enjoyed your recent visit with us! Thank you for trusting the Fred Frederick Chrysler Dodge Jeep Ram team with your business and please don't hesitate to reach out if we can be of service to you again in the future. In the meantime, take care and enjoy your new vehicle!

Aug 09, 2021 -

Knollgnomehome responded

See y’all at the first service visit.

August 03, 2021

This is the second vehicle I bought from Fred Fredericks in Easton their sales person was very professional I would recommend this dealership to anybody I will continue to buy my vehicles from them. More

by Jimcurtice3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Antonelli
Aug 03, 2021 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you for your continued business with us at Fred Frederick Chrysler Dodge Jeep Ram! We're thrilled to hear you had another great experience with our team and look forward to working with you again!

August 03, 2021

timely service with very good results. The backup camera needed to be replaced. I did not receive a call when the camera came in, but I followed up with a call after a few weeks and it was scheduled and com More

by jdaffin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Hughlett, Melissa McHenry
Aug 03, 2021 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you for your honest review and rating! We hope to see you again for another service visit at Fred Frederick Chrysler Dodge Jeep Ram!

July 31, 2021

Bought many new and used cars over the years. This was the best new car buying experience ever. Kudos to Tina and Frank, they made it easy More

by Brewschill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Flowers, John Ireland, Matt Hughlett, Frank Antonelli
Aug 02, 2021 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

We are so glad to have you in the Fred Frederick Chrysler Dodge Jeep Ram family! Thank you for your continued support all these years, and for leaving Tina and Frank your great five-star review! We'll see you next time!

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