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Fred Beans Subaru
Doylestown, PA
482 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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482 Reviews of Fred Beans Subaru
July 23, 2020
Allison and Stephen were super helpful today, answered all of the questions I had, and made my purchase experience very seamless. The dealership was a bit far from my hone so I was hoping to get everythin all of the questions I had, and made my purchase experience very seamless. The dealership was a bit far from my hone so I was hoping to get everything locked down in one trip and was able to do so while maintaining all the necessary safety protocols. Highly recommended! More
by Tyler.j.hewitt
Employees Worked With
Stephen Herbut, Allison Reynolds
July 20, 2020
This was the best experience I've ever had dealing with cars. Allison was extremely knowledgeable and fun. I've never bought a car before this one and previous time when I've been to dealerships I felt awk cars. Allison was extremely knowledgeable and fun. I've never bought a car before this one and previous time when I've been to dealerships I felt awkward and extremely pressured but this time I felt extremely comfortable and happy to be in the dealership. Grade A experience More
by tuf06212
Employees Worked With
Allison Reynolds
July 19, 2020
Excellent car buying experience Fred Beans was recommended to me and I was impressed as soon as I entered the showroom. I was welcomed and directed to Thomas Chapland who was not on Fred Beans was recommended to me and I was impressed as soon as I entered the showroom. I was welcomed and directed to Thomas Chapland who was not only knowledgeable, but an incredibly nice guy who made my car buying experience a great one! William Chamuris was also incredibly nice, and very informative with the financial portion of my purchase. Both took their time explaining things, answering all of my questions and never rushed me through the process. I definitely would recommend Fred Beans Subaru to anyone who is searching for a car! More
by tesseb70
Employees Worked With
William Chamuris, Thomas Chapland
July 18, 2020
It is better at Fred Beans Buying at Fred Beans Subaru was one the the best experiences we had in purchasing a used car. Allison Reynolds was knowledgeable and helpful in the s Buying at Fred Beans Subaru was one the the best experiences we had in purchasing a used car. Allison Reynolds was knowledgeable and helpful in the selection process and Danny Pavone, the Sales Manager, made us a very competitive offer without playing games. Was worth driving out of the area to get this deal. More
by Joe C
Employees Worked With
Danny Pavone, Allison Reynolds
July 16, 2020
Best Car Buying Experience Ever I was in the market to trade in my car for a more family-oriented one. I browsed online and Fred Beans came up. I used the chat feature for a couple m I was in the market to trade in my car for a more family-oriented one. I browsed online and Fred Beans came up. I used the chat feature for a couple models I was interested in and was immediately contacted by Thomas Connelly. Thomas answered some preliminary questions and even went outside to take additional photos of the car. I expressed my interest and locked in an appointment with Mark Susten. Unfortunately, the model I was mainly interested in was sold by the time I arrived, but Mark had a list of comparable models ready for me and we took a walk through the lot to take a look. After looking, we proceeded with test drives. Mark was endlessly patient as I test drove multiple models. There was never a hard sell or aggressive nature. Mark's main goal was to help me find a car that felt right and was a perfect fit. Angel Dimartino was also in the background getting some of the cars prepped and ready for test drives, so there was a lot of synergy that created a smooth buying experience. I ended up buying a CPO (Certified Pre-Owned) Subaru Legacy 3.6R Limited. From here, the process was seamless. Steve Herbut handled my paperwork and had a lot of the items ready for when I finished with Mark. Steve went through every single detail with me, so I was left with no questions and felt confident in my purchase. Thomas Connelly (as mentioned at the start) oversaw the entire process and made sure there were no bumps or hiccups. He even stopped by to greet me and ensure I was comfortable and good to go. The entire experience was very personable and relaxed. This is a stark contrast to car buying experiences I've had in the past. No hard sell, friendly environment, a team that cares about you more than a sale. More
by Dee Kay
Employees Worked With
Thomas Connelly, Steve Herbut, Mark Susten, Angel Dimartino
July 16, 2020
I drove 1.5 hours to look at used cars for my daughter. We had a reasonable budget and there were several cars that met our expectations. The salesman Kept pushing us on the one car we explicitly said we We had a reasonable budget and there were several cars that met our expectations. The salesman Kept pushing us on the one car we explicitly said we didn’t want. He pressured us to lease when we already had cash for used. We made it clear that we wanted to buy one of two cars from them and we wanted to purchase within three days. Even though we drove so far, he had no interest in discussing prices with us and told us he would just follow up on it. He never followed up. I followed up and was told by him he would contact me as a priority the next day. Here I am 3 days later and still no follow up. The good news is that Rafferty Subaru wanted to sell me a car and did everything they could to make me feel like a valued customer. Rafferty had me in the perfect car within 90 minutes of stepping foot in their doors. In hindsight, the poor experience here forced me to go elsewhere and in the end my buying experience was excellent. It’s funny how Fred beans only replies to the positive reviews. It goes to show you that they are not interested in improving their customer service and satisfaction. More
by AvoidFredBeansSubaru
Employees Worked With
Mark Susten
July 12, 2020
Our experience buying a new Forester was excellent. The salesperson, Ron Dolan was knowledgeable and professional in every way. His expertise and enthusiasm were appreciated and made our car buying event salesperson, Ron Dolan was knowledgeable and professional in every way. His expertise and enthusiasm were appreciated and made our car buying event a pleasant one. He had the right combination of warmth and knowledge. The finance supervisor, Steve was exemplary also. We would highly recommend Fred Bean of Doylestown. Nancy and Richard Hyman More
by nancyruthhy
Employees Worked With
Steve Herbut, Ron Dolan
July 02, 2020
Fred Beans Subaru was super helpful and made the new car purchase process quick and easy. I would recommend them to anyone looking to purchase a new subaru. purchase process quick and easy. I would recommend them to anyone looking to purchase a new subaru. More
by TeddyP23
Employees Worked With
Todd Mock, Allison Reynolds
June 27, 2020
I worked mostly with Allison but also with Matthew, Dave and Steve. All of them were very professional and great to deal with. I would definitely make the trip back to this dealership (1 hr drive) again and Steve. All of them were very professional and great to deal with. I would definitely make the trip back to this dealership (1 hr drive) again, and would refer others. It was a very good experience. More
by Joe D
Employees Worked With
Dave, steve, Matthew Ivers Merritt, Allison Reynolds
June 24, 2020
She had no idea what she is doing. Does not belong in the business of sales. Slow to respond and can’t answer questions. Tried to purchase a car and took her a few days to respond after asking a simple quest business of sales. Slow to respond and can’t answer questions. Tried to purchase a car and took her a few days to respond after asking a simple question. Poor customer service and poor worth ethic. More
by George56637
Employees Worked With
Angel Dimartino
