Fred Beans Hyundai of Doylestown

This is the furthest I've ever traveled to purchase a car and Bruce McFarland is the main reason I returned . Even though I had heard good things about Fred Beans I wasn't sure if they could help me. I can't and Bruce McFarland is the main reason I returned . Even though I had heard good things about Fred Beans I wasn't sure if they could help me. I can't say enough about the great job Bruce did! He went above and beyond to accomodate my schedule, did a phenomenal job on guiding me through the purchase as well as great follow-up after the sale. He even tracked down a missing manual and mailed it out the same-day. I was totally at ease during the purchase which is quite an accomplishment as car buying is one of my least favorite things. I felt very confident driving away in my new Sonata. I don't take the time to write many reviews but Bruce definitely earned this one! More

My daughter was in the market for a new Hyundai Accent. We exchanged emails and phone calls along with a credit approval. We were told my daughters credit was approved but the approval was only good for 4 We exchanged emails and phone calls along with a credit approval. We were told my daughters credit was approved but the approval was only good for 4 days and we had to go in before June 30 to complete the deal. From the moment we arrived to the moment left without a deal we felt belittled and disrespected. When we arrived at the dealership it was pretty empty and there were about 10 salesman walking around. Tim was paged for us but we were never offered somewhere to sit and wait and for 20 minutes we were left standing at the door to just wait. After an hour at the dealership we were told the there were no accents in stock to complete the deal. I failed to mention we had an appointment to go in. Tim said "I have a solution. I can put you in an Elantra for $10.000 more". We told him we needed to think about this and Tim responded. Well to start with you did not tell us you did not have the inventory to complete the deal and your more than happy to upsell us to the Elantra. "While you are thinking others are buying.I have purchased many cars over the last 40 years but never had an unpleasant experience like this. Would not go back or recommend. More