
Fred Anderson Toyota
Raleigh, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,099 reviews
Dealership was very clean and effect. I order my vehicle and they keep me posted through the process on its status I order my vehicle and they keep me posted through the process on its status More
Took my RAV4 in for simple oil change with coupon they sent and state inspection. They said 90 minutes maximum. After 90 minutes I called the advisor. He indicated there was a problem with the oil chang sent and state inspection. They said 90 minutes maximum. After 90 minutes I called the advisor. He indicated there was a problem with the oil change. He indicated the following: Oil was overfilled previously. (Not true as I check it regularly!). They changed the oil filter though. (I checked it later and it was not a new filter.) They could not remove drain bolt as it was previously cross threaded and if they damaged the oil pan it is $800 for a new one. (I removed it myself later the same day and it was not cross threaded at all. It came out smoothly!) There was a recall on battery so we went ahead and reinstalled your battery.(Yes there was a recall and I got the letter from Toyota and checked it myself. (It did not appear that the battery had been touched by them other than the red battery terminal cap was now missing! I am sure they are backcharging Toyota for this item.) It took 3 hours to get my car back. I am a 74 yr old Vietnam combat vet and have done my own car maintenance since I was 17. I had a hip replaced recently so had to farm this out as it is not completely healed. I do not like to be lied to and I want my terminal cap back. I called Fred Anderson 6 times over the last 2 weeks and no returned call. I will never go back there for service again. In my opinion and experience they are either inept or dishonest or both! More
Vehicle purchase at Toyota was stressful due to lack of inventory, for not being able to chose color, model and expectations on delivery date kept moving. I felt dealers are manipulating customers on so ma inventory, for not being able to chose color, model and expectations on delivery date kept moving. I felt dealers are manipulating customers on so many hidden costs. Overall my experience first time buying car at Fred Toyota, made is easier because of sales person Toby Hunter. I recognize him for outstanding skills in understanding customer’s’ needs and working together with communication. Thank you! More
We recently had to take my wife's car in for routine maintenance and it was discovered that we needed a couple of sensors. Terry was incredible in explaining what was going on. Then, later in the day, w maintenance and it was discovered that we needed a couple of sensors. Terry was incredible in explaining what was going on. Then, later in the day, when I had no way to come pick up the vehicle and I needed it immediately. Immediately. Terry literally drove the car out to my house. The two Highlanders we have bought from Fred Anderson have been incredible vehicles and we will never buy anywhere else More
When I suddenly found myself in a new state looking for a house I never thought I'd suddenly need a new car - but that's what happened. I searched for weeks to find the car that I needed (summer of 2022 - no house I never thought I'd suddenly need a new car - but that's what happened. I searched for weeks to find the car that I needed (summer of 2022 - not a great time to buy a used car) and finally latched on to Fred Anderson Toyota of Raleigh and the mighty Max Mullin, one of their fine salespeople! Thanks to Max and Fred Anderson Toyota (ignore the fact that their initials are FAT - they're a lean, mean, machine)! More
Everyone is super nice and very helpful. The service center where they added our accessories we very nice and keep us up to date. The service center where they added our accessories we very nice and keep us up to date. More
Dealership is good but the sales people need training. I am grateful that the dealer was able to get my truck that I was looking for. The sales person was slow to respond at times and also did not spend I am grateful that the dealer was able to get my truck that I was looking for. The sales person was slow to respond at times and also did not spend time to show us the features of the truck. We also agree on a time to pick up the vehicle and when I arrived, the truck was not ready and still needed window tint added. More
Great customer service. Big thanks to Domonick my sales rep. I will always come to FRED ANDERSON when I need a car. As well as send anyone who need a vehicle Big thanks to Domonick my sales rep. I will always come to FRED ANDERSON when I need a car. As well as send anyone who need a vehicle More