Fred Anderson Cadillac - Service Center

Every time I enter the Bradshaw dealership I am pleased to meet the employees listed above. They always greet me by name and if time allows they ask "how's it going Mr.Beeks?" I think that's a step above to meet the employees listed above. They always greet me by name and if time allows they ask "how's it going Mr.Beeks?" I think that's a step above and beyond general dealership employee requirements, that shows you know your clientele and you care about the services you provide. More

Oil Change My service rep helped me decide what type of oil to use for my older vehicle. He also shared a video of the underneath of my SUV. I appreciated that. My service rep helped me decide what type of oil to use for my older vehicle. He also shared a video of the underneath of my SUV. I appreciated that. More

Like you are their favorite person! Love the atmosphere there. Service was long, but they make it worth while with good, drinks, breakfast and more. there. Service was long, but they make it worth while with good, drinks, breakfast and more. More

Going the extra mile It all started with Alissa, I had a problem unique to my Corvette. She took the time to go to the service manager Ken Harris, who spent time with me t It all started with Alissa, I had a problem unique to my Corvette. She took the time to go to the service manager Ken Harris, who spent time with me to explain what they had to do, He then called Terry the shop foreman to take care of my Vette. Ken then told me this was going take time because they needed guidance from GM and arranged for a car to take me home. At the end of the work day Alissa called me to let me know my baby had to spend the night and assured me that she would be kept inside. The next morning about 11:30 I picked up my car and dropped off my wife's car for service. Everyone treated me like a KING!!! Thank you Bradshaw, Ed More

Great experience! As usual, I was greeted in a very friendly manner. My issues were listened to and thoroughly looked at. I had a newly developed concern around how my As usual, I was greeted in a very friendly manner. My issues were listened to and thoroughly looked at. I had a newly developed concern around how my automobile was steering. The service manager drove the car and suggested that it was due to the lane assist feature that had apparently not been turned on until very recently. I needed an oil change, so I scheduled a service for the next morning. I left the car overnight and was called by 9:30 AM the next morning that my car was ready for pick-up. Upon arrival, I was told that the car had been thoroughly examined and that the issue was definitely caused by the lane assist being on and the oil change had been performed. Upon driving home, I turned the assist off and the issue was gone. Now that I know how this feature affects the steering, I may use it more often. This service was done on my 2018 Cadillac XTS. I have had service done on my 2008 Cadillac CTS, which I purchased elsewhere, since I have owned it. It is because of this level of service that I wanted to purchase my XTS from Bradshaw. Both automobiles have provided great service and Bradshaw has provided terrific service to keep them running like new. Thanks Bradshaw! More

Service on SRX I had an appointment for service and brought my car in. Howard Bush immediately welcomed me and started the service process. Later that day he calle I had an appointment for service and brought my car in. Howard Bush immediately welcomed me and started the service process. Later that day he called and received my approval for needed repairs. These were completed and I picked the car up that same afternoon. His approach was both professional and friendly. Today he was Bradshaw Automotive to me and I left feeling that they appreciated me as a customer. More

oil change They took my truck at the right time for the oil change. We were treated good and had snacks and drinks during our wait.I will be coming back. They took my truck at the right time for the oil change. We were treated good and had snacks and drinks during our wait.I will be coming back. More

Service on XT5 I had an appointment for service with David and the overall experience was very good. He is very good with communicating and is easy-going. I called h I had an appointment for service with David and the overall experience was very good. He is very good with communicating and is easy-going. I called him once and he was on the phone but he called me right away, which is great! Overall, he is very easy to reach unlike my previous experiences with another service representative. More

Oil change on my Colorado I always get my routine maintenance at Bradshaw because of the quality of service, the speed, and the ease of setting up an appointment. The lounge is I always get my routine maintenance at Bradshaw because of the quality of service, the speed, and the ease of setting up an appointment. The lounge is nice and is a great place to hang out for an hour. I really appreciate how nice and clean everything is, including the bay where you pull your car in. Zack Moran took care of me. He explained everything my truck needed in detail, and I don't feel like I'm being sold anything I don't need. I trust Zack and Bradshaw to take good care of me and my truck. More

Great service from Howard, James and the front desk, as always! I cannot say anything about who services my car. Waiting to see if all goes well with new parts. always! I cannot say anything about who services my car. Waiting to see if all goes well with new parts. More