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Fred Anderson Cadillac - Service Center

Greer, SC

4.3
2,827 Reviews

2,827 Reviews of Fred Anderson Cadillac - Service Center

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October 23, 2020

The worst experience I ever had in my life in a service department. Not truthful. Greasy footprints on the exterior of new vehicle. Service sucked More

by Mark
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Wofford Shipman
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Rocklein
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact Ken Harris at (864) 303-7268 to discuss the issues that you described.

October 22, 2020

Bradshaw has always been able to help me whenever I have needed it - routine maintenance or putting my mind at ease when anything pops up. The security of knowing I will have my questions answered and pro More

by bdklva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Watson
Oct 25, 2020 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any further questions, please don't hesitate to reach out!

October 22, 2020

My 2019 Z06 corvette has a nagging problem with the "Performance Data Recorder". I am confident that Terry Scruggs and Zack Moran will assist in fixing it. Both of these men are personable, helpful r More

by Richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Scruggs, Ken Harris
Oct 29, 2020 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Hi, thanks for your feedback about our team. We're glad we could help! If you have any further questions, please give us a call. We're always happy to assist. Take care!

October 22, 2020

$1200.00 in one week. No, I was not a happy camper. However, Shawn Crowell and Terry Kitchens did everything they could to soften the blow. They both need a bonus check. Yes, I will be back. Thanks aga More

by prforshee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trudy in service appt. , Shawn Crowell
Oct 25, 2020 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thanks for highlighting some of our staff who helped make this such a great experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 21, 2020

Excellent service from start to finish. Scheduling was quick, part ordered and installed quickly, Service help Zach Moran was wonderful to work with. Very pleased with service!! More

by NATATUDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2020 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Hi, thanks for your praise and kind comments about Zach. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 21, 2020

Service advisor Easton did a fantastic job. He was able to not only match a competitors price but work around my schedule to even make it possible for me do business there. Awesome job! More

by smith4631
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Easton, Howard
Oct 25, 2020 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to Easton here at Bradshaw Automotive Group, Inc.! We sincerely value your business and look forward to your next visit!

October 21, 2020

Had our oil changed. Took about an hour. Always great service and great people. Love Bradshaw! We’ve bought several vehicles from here too. They are always great with their customers. More

by DSD4BTTRFLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Watson
Oct 25, 2020 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

We want all our clients to have a comfortable and stress-free experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

October 20, 2020

Great service and sales department. Friendly, professional and quick. Service completed to full satisfaction incl. step by step review of services completed. Ask for David Rocklein and you will h More

by RONALD.GROSSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rocklein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2020 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bradshaw Automotive Group, Inc.. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 17, 2020

The service I received 10/15/2020 was oil change and tire rotation both services were completed timely and completely satisfactory Shawn was professional in all aspects of the visit as noted I was competly More

by slbalbo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shawn Crowell
Oct 25, 2020 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Bradshaw Automotive Group, Inc. and we hope to see you again soon!

October 17, 2020

Thank you for the coupons you send me. I like being able to return to the place I purchased my car for maintenance and support their business, but your oil change price is a little high w/out a coupon. I a More

by Wolfcreek93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2020 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Hi there, your satisfaction is our top priority. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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