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Fred Anderson Chevrolet Buick GMC Cadillac
Greer, SC
4,435 Reviews
Fred Anderson Cadillac is ready to serve all your automotive needs. We’re proud to be part of the Anderson Automotive Group, a family business serving the Carolina’s for nearly 70 years. Our goal is to give every customer the friendliest, easiest experience in sales and service. Not only are we a great place to buy or service your vehicle, we also take tremendous pride in being a reliable community partner, supporting many worthy charities and organizations.
Fred Anderson Cadillac is your destination to shop Cadillac’s award-winning lineup of luxury vehicles. Explore our endless selection of Cadillacs here on our website or at 14000 E. Wade Hampton Blvd, in Greer. We are also home to one of the area’s largest selections of high quality pre-owned vehicles. Is your vehicle ready for service? Our service advisors and factory-trained technicians are here to help you keep your vehicle running its best. Today, tomorrow, and for years to come, Fred Anderson Cadillac looks forward to serving all your automotive needs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 4,435 reviews
December 09, 2022
Professional work every time. Was able to complete a large job in 1 day. Treat everyone like family. Was able to complete a large job in 1 day. Treat everyone like family. More
by atigerl
Verified CustomerEmployees Worked With
December 08, 2022
Took 6 weeks to complete what should have been a 4 day repair with little to no communication. repair with little to no communication. More
by Chris
Employees Worked With
December 08, 2022
Customer service was great, rep met me as soon as I pulled into station, Rep summarized what inspection was going to be on vehicle. pulled into station, Rep summarized what inspection was going to be on vehicle. More
by cdhallums724
Employees Worked With
Other Employees :
I don’t see the rep that assisted me , Shawn Crowell
December 08, 2022
Great friendly people. Hope they don’t change when and if they sell. Service dept is really fast and efficient. Also bought a truck. Very nice salesman. Hope they don’t change when and if they sell. Service dept is really fast and efficient. Also bought a truck. Very nice salesman. More
by PearsonSr21
December 08, 2022
My salesman was very helpful and the process went very smoothly. Would definitely recommend them. smoothly. Would definitely recommend them. More
by sdawn.tolbert
Employees Worked With
December 07, 2022
Great people to work with. Great customer service. Always willing to accommodate you during vehicle service or maintenance. Great customer service. Always willing to accommodate you during vehicle service or maintenance. More
by TRAVISDILL1020
December 07, 2022
(Do Not Go Here For Anything! ) This review was going to be about a 3-3.5 star review, but not anymore. This was my 2nd time bringing a vehicle to get service done on it and will ) This review was going to be about a 3-3.5 star review, but not anymore. This was my 2nd time bringing a vehicle to get service done on it and will be my last. Service being done was "Mount and Balance 4 Wheels and Tires And perform an Alignment" On the day of I arrived at the service department at my scheduled time 1:15PM. I needed to speak with the technician who was going to work on my vehicle to go over a few things done to it so he knows what to expect. My service provider would not allow me to speak with him but indicated that the information would be passed on. Once checked in they started working on my vehicle, They pulled it into a bay where I could see the work being performed on it "Passenger Side and Front" I was able to knock on the door to the shop and speak to the technician assigned to my vehicle and told him what I told the service provider. Ok so at this point every one should have the information needed and if they don't they know to come get me. Total time: 3.58hrs, 1:15pm-4:50pm My tires were done in about 40mins but done incorrectly! I'm an Engineer and normally work on my own stuff, 2 days after I decided today I was going to change all the brake pads. Started on Passenger Front and worked around, everything was fine until I got to the Driver Front. I tried to remove the lug nuts with a breaker bar but they wouldn't move. I then had to get an extension just to break them lose, once I got the wheel off I noticed the inter hub of my rim was caved in! This is caused by misaligning the wheel and not following the torque sequence or the torque spec. "Which I deliberately told them about" These were custom wheels and now they are damaged "This was unknown to me at the time my vehicle was being worked on and would have never been told to me" For the remaining time I sat in the waiting room for the alignment to get done "2.92hrs" an alignment doesn't take that long by the way, I sat there wondering what was taking so long. I then had to go find someone to go find the alignment technician to tell me what was going on. I was told that there was rust on one of the tie rods for the passenger side and it wouldn't move but he got the driver side done. "But only after waiting and me demanding to be told" I then told him to not worry about it and to pull my vehicle around. 1hr later my vehicle was finally ready, then I was told they couldn't do the alignment . I understand maybe they thought they could do it but I already told them to not keep trying. So once I left my vehicle had a vibration because the wheel was incorrectly installed and pulled to the right because they alignment wasn't done. The next day took it to "Mavis" and was done in 30mins. In conclusion the 1st vehicle that was serviced by them had the incorrect part replaced on it and one of the tires was inflated to 55psi "which is the max psi for that tire and extremely dangerous" The 2nd one was damaged by them and the vehicle drove worse than when it was took in. Oh also was called a lair when I wrote the 1st review by the service provider. I always give people the benefit of the doubt and a 2nd chance, this was there's. More
by Jjleonard13
Employees Worked With
December 07, 2022
They did an excellent job. We'll be back. Nice waiting area. Friendly staff. Thanks We'll be back. Nice waiting area. Friendly staff. Thanks More
by Wirelessboss
December 06, 2022
There was a mistake made during my oil change which caused an oil leak. However, your team remedied the situation quickly and without complication. caused an oil leak. However, your team remedied the situation quickly and without complication. More
by Josh
Employees Worked With
December 06, 2022
Excellent communication, customer service, timeliness, and workmanship. Added bonus, when I picked my car up it had been washed and shined! and workmanship. Added bonus, when I picked my car up it had been washed and shined! More
by Erin
