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Fred Anderson Chevrolet Buick GMC Cadillac

Greer, SC

4.5
4,435 Reviews
Fred Anderson Cadillac is ready to serve all your automotive needs. We’re proud to be part of the Anderson Automotive Group, a family business serving the Carolina’s for nearly 70 years. Our goal is to give every customer the friendliest, easiest experience in sales and service. Not only are we a great place to buy or service your vehicle, we also take tremendous pride in being a reliable community partner, supporting many worthy charities and organizations. Fred Anderson Cadillac is your destination to shop Cadillac’s award-winning lineup of luxury vehicles. Explore our endless selection of Cadillacs here on our website or at 14000 E. Wade Hampton Blvd, in Greer. We are also home to one of the area’s largest selections of high quality pre-owned vehicles. Is your vehicle ready for service? Our service advisors and factory-trained technicians are here to help you keep your vehicle running its best. Today, tomorrow, and for years to come, Fred Anderson Cadillac looks forward to serving all your automotive needs!
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14000 E Wade Hampton Blvd

Greer, SC

29651

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Showing 4,435 reviews

March 06, 2023

Dealership was great my only problem was with the Chevrolet app and the appointment process. More

by STEVENKELLY925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley Duncan
Mar 06, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Good afternoon. Thank you for the recent feedback. I will reach out to GM to see if there may be a problem with the app. We strive for five star service with every customer from start to finish and did not achieve that this time. In the future our direct number is 864-879-7111 if you would like to make a appointment that way. Thank you again for letting us know and we hope to see you again. Zack Moran

March 06, 2023

Very pleased overall. Cody was very pleasant to work with. Would highly recommend to anyone More

by bjhamilton84
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ed Donald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Desyree Linton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Bjhamilton84, thank you for your kind words and this wonderful review of Fred Anderson Cadillac! We sincerely thank you for the positive review and look forward to seeing you again soon!

March 06, 2023

Easton did a great job helping me through the process and getting everything line out for me in an efficient and timely manner. More

by dpruitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Easton Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Dpruitt, thank you for your kind words and this wonderful review of Fred Anderson Cadillac! We hope you have a great day!

March 06, 2023

These guys do a great job . They are attention to detail. Offer a guarantee on their work as well . More

by Janes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Mar 09, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Janes, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fred Anderson Cadillac. Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 05, 2023

I've brought a vehicle in multiple times over the last three years it is a vehicle that is kept up it's kept on a repeater it is started every day and every time I come there they either break something e More

by MMILLERGRP
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Gray
3.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Kitchens
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry i worked with same vehicle years ago
Mar 06, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Good morning. I am sorry to hear about the recent concerns. We certainly value every customer that comes through our doors and I want to make sure we look at every way possible to help. I would like to speak with you more about this when you have a moment. My direct number is 864-879-7111 ext 1301 Zack Moran

March 05, 2023

Excellent quality of service and knowledge. Service advisor was very responsive and informative. Great job! More

by RAY_KASER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam McCracken
Mar 08, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Ray_kaser, thanks for your praise and kind comments about the team at Fred Anderson Cadillac. We're looking forward to your next visit with us!

March 04, 2023

If you have an appointment you shouldn’t have to wait 48 hours to have your vehicle looked at. I didn’t receive a call about issues until 80 hours after dropping it off. While the repairs were done well, More

by EDWARDSP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Howard Bush
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Good morning. Thank you for the recent feedback. We certainly take all customer concerns and try and learn from them. Due to parts holds, and the demand we have been extremely busy. I do agree with you that communication is key and if you would have been told this upfront it could of possibly changed the outcome of this review. I am glad to hear the repair was done correctly and will certainly have a conversation with our team to make sure we do a better job of keeping the customer updated. Zack Moran

March 04, 2023

They were very understanding about why I was just looking for a truck, and what I wanted. Then they went above and was able to get the figures right so we could actually get the truck before the insurance mo More

by batsibf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cedric Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Plunkett
Mar 08, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Batsibf, we're happy to hear you had such a positive experience with our team here at Fred Anderson Cadillac! We hope you have a great day!

March 04, 2023

The staff were very nice! The repair ordeal and warranty issues was the real problem! Due to the dealership and warranty company I was without a car for over a month! Do not b More

by Sonja Hunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Easton Howard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Good morning Mrs. Hunt. My name is Zack Moran, thank you for the recent feedback. I am sorry about the concerns during your visit. I am the guy who sat here with your husband and called the warranty to try and get some answers. It normally does not take this long to get approval however with your vehicle being so close to miles out they wanted much more detail. The lawyer talk to not push me to try and help anymore, just the fact that I understood you wanted some answers is what pushed us to try and help and go ahead and get you a rental even before we had approval on the job. As I told your husband that day you guys are more than welcome to call me moving forward and I will certainly try and help anyway I can. My direct number is 864-879-7111 ext 1301 Zack Moran

Mar 06, 2023 -

Sonja Hunt responded

I cannot get back the time and money I could have made being without a car for over a month! I’m just warning people not to purchase a car at this establishment and making them aware of my situation. Which fell on dear ears for many days! All I kept hearing was excuses. He said she said speeches.

Mar 06, 2023 -

Sonja Hunt responded

Deaf not dear *

March 04, 2023

The sales manager was very professional as well as the sales team. I traveled quite the distance but it was worth it to deal. The sales manager...I believe his name is Ernest.m Jones Sr. James Moseley an More

by brigetteandben
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernest Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Mosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Hi Brigetteandben, thank you so much for your positive comments about Fred Anderson Cadillac! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

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