Franklin Sussex Hyundai

Linda Barry exemplified professionalism in that she knows the product, answered all questions, is personable, and made car buying a very pleasant experience. She was also extremely patient, in that I had do the product, answered all questions, is personable, and made car buying a very pleasant experience. She was also extremely patient, in that I had done my research and spent a lot of time test driving and looking over the car. Indeed, all of the people at the dealership we had the pleasure to interface with were friendly, courteous, and helpful. More

I was at the dealership yesterday for an oil change and a check on the tire alert gauge. When I went outside to get in my car I found it had been thoroughly washed and the carpet vacuumed. I was so excited check on the tire alert gauge. When I went outside to get in my car I found it had been thoroughly washed and the carpet vacuumed. I was so excited to see how clean my car was! Thank you for a great job, what a pleasant visit. More

I had attempted to find the Veloster I wanted at another dealer and received no type of communication from them on the status of our search. I went to the Hyundai web site and put the information in and t dealer and received no type of communication from them on the status of our search. I went to the Hyundai web site and put the information in and they sent me to your dealership. Within 1 hour I was talking with Craig and he was able to locate the vehicle I was looking for and through a new program secure that vehicle on a ship coming from Korea. Craig contacted me regularly keeping me updated on the status of the vehicle, which is all I could ask for. I now have the vehicle and I am completely satisfied. More

This is the first dealership that I continue to use for regular servicing altho it is further away from home than I would like . But they make it a pleasant experience, the waiting room is large, the wai regular servicing altho it is further away from home than I would like . But they make it a pleasant experience, the waiting room is large, the waiting time is reasonable and the people are friendly. My experience with other dealerships was always something extra had to be done that cost money. Or a very crowded waiting room with the TV blasting. I never returned to the others, but this will be my regular place to have service done. I trust them and I like my clean car when all is done. More

Everyone was courteous, may appointment was right on time. They took me in when I arrived. The wait was not too long. They asked me if I wanted the filters changed, actually showing me the condition time. They took me in when I arrived. The wait was not too long. They asked me if I wanted the filters changed, actually showing me the condition of both filters. We decided on changing one of the two. More

I'm an employed college student, so I needed my own car. I decided it would be best for me to lease a car, any car. I had in mind something older but solid, so I wasn't too pumped. After talking to Eri car. I decided it would be best for me to lease a car, any car. I had in mind something older but solid, so I wasn't too pumped. After talking to Erin Lamb, we figured it would be best for me to lease a new car. She and Linda Berry worked to get me the best possible payment, even taking my trade in for more than what it was worth. Now I have a brand new Accent GS with affordable monthly payments. Everything was clear and the people I worked with were very helpful. They gave me coupons for a free oil change and day passes for rental cars. The free coffee was the cherry on top. I would definitely recommend Franklin Sussex Hyundai to anyone. More

My wife and I just recently purchased our fourth car from this dealership. Craig our salesman is OUTSTANDING. He makes purchasing a vehicle a pleasant experience. Karen in the service department is just as O this dealership. Craig our salesman is OUTSTANDING. He makes purchasing a vehicle a pleasant experience. Karen in the service department is just as OUTSTANDING as Craig. We highly recommend this dealership for both sales and service. More

I tried literally every dealership you could think of, and every bank at every dealership without any success. Ironically after all of the driving and searching i decided to go to the dealership that is and every bank at every dealership without any success. Ironically after all of the driving and searching i decided to go to the dealership that is next door to my house and try them. My salesman was Ed who was very friendly and not pushy at all. He seemed more like an old friend looking at a car with me than someone trying to get me to buy something. The finance department was absolutely incredible. Solomon got me approved for a new car and had me on my way the same day. I have no idea how they worked their magic or how many banks they tried, but they refused to quit until they got me approved. They went way above and beyond the call of duty and even after all the time they spent trying to get me a loan they never stopped smiling and working for me. I highly recommend Franklin Sussex Hyundai to anyone who is considering a new or used car. You will not believe the level of professionalism or dedication that the team there provides. Please don't take my word for it, go there for yourself and you will be glad you did. More

Everyone at the dealership were extremely friendly, courteous and knowledgeable. The showroom and cars were spotless. This was my easiest car purchases ever. I would recommend them to anyone. And when courteous and knowledgeable. The showroom and cars were spotless. This was my easiest car purchases ever. I would recommend them to anyone. And when you go, ask for Paul. He was a pleasure to deal with . Thank you Paul!! More

wow what a down to earth dealer.they found the perfect fit with price,payment and costs with no pressure and only cocerns if its the right choice for us that dosent happen much anymore.would definitly go fit with price,payment and costs with no pressure and only cocerns if its the right choice for us that dosent happen much anymore.would definitly go back here. More