
Franklin Sussex Auto Mall
Sussex, NJ

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522 Reviews of Franklin Sussex Auto Mall
We came in for an end of lease meeting. Lisa Drake thoroughly explained our options all the while listening carefully to our needs in our next car. Her professionalism, dedication, and willingness to thoroughly explained our options all the while listening carefully to our needs in our next car. Her professionalism, dedication, and willingness to go above and beyond are traits not usually associated with car sales professionals, but she most definitely exemplifies them. We are confident that if we have questions about our vehicles, both purchased with her as our salesperson, they will be expertly answered and in a timely manner. More
This was the second vehicle we bought from Lisa. She is a great sales person and worked hard for us. Everyone we deal with is very helpful. I would recommend this dealership. It was a pleasurable experi a great sales person and worked hard for us. Everyone we deal with is very helpful. I would recommend this dealership. It was a pleasurable experience. More
This had to be the best experience I have ever had buying a car. It was well worth the hour drive. Jason was great looking over and working out a deal with me over the phone before I even got to the dealersh a car. It was well worth the hour drive. Jason was great looking over and working out a deal with me over the phone before I even got to the dealership. Once I was there he introduced me to Lisa to finalize the transaction. She was GREAT! She went over all the details of the car I was interested in, took me on a test drive and completed the transaction in less then 2 hours. To me that was priceless. With two kids at home I needed to be in and out as quickly as possible. All done with a contstant smile. Will definitely be going back to them when my lease is up! More
Needed a heavy duty truck for work but had a limited budget. Jason Ohara and Lisa Cheevers did an excellent job finding the right truck to suit all of my needs and financial situation. They worked ver budget. Jason Ohara and Lisa Cheevers did an excellent job finding the right truck to suit all of my needs and financial situation. They worked very well together along with Mike, the finance guy, to make my buying experience a no pressure, pleasureable one. More
The dealership was easy to get to and everyone there was very nice upon arrival. The salesman Sam Nazzaro was very helpful. He made my experience easy and painless. I am a very busy person with very litt very nice upon arrival. The salesman Sam Nazzaro was very helpful. He made my experience easy and painless. I am a very busy person with very little extra time. He helped me pick out and purchase a vehicle in my price range in under 2 hours! Overall my experience was great. I will definitely recommend the dealership and Sam to friends and family. More
Service Manager and Department were very courteous and friendly. Would recommend and use the coupons again to get my truck serviced. Very satisfied with my visit. friendly. Would recommend and use the coupons again to get my truck serviced. Very satisfied with my visit. More
Jon Acevedo was a pleasure to work with. His previous experience in service and intimate knowledge of the Jeep product made working with him easy and his information credible. We found pricing and trade experience in service and intimate knowledge of the Jeep product made working with him easy and his information credible. We found pricing and trade-in value to be far better than other dealers. More
Great service once again!!! They fixed the problem and did so in a timely manner. I would reommend this dealership to anyone looking to buy or lease a car!!!! did so in a timely manner. I would reommend this dealership to anyone looking to buy or lease a car!!!! More