Franklin Sussex Auto Mall

Sales and finances AWESOME CUSTOMER SERVICE,FRIENDLY,VERY. HELPFUL!!! AWESOME FINANCIAL JOHN RODRIGUEZ IN SALES::: JASON CONCOY!!!!! JASON IS VERY HELPFUL A AWESOME CUSTOMER SERVICE,FRIENDLY,VERY. HELPFUL!!! AWESOME FINANCIAL JOHN RODRIGUEZ IN SALES::: JASON CONCOY!!!!! JASON IS VERY HELPFUL AND UNDERSTANDING WHAT A CUSTOMER NEEDS... HIS SERVICE WAS OUTSTANDING,JASON WENT UP AND BEYOND TO HELP US WITH OUR NEED!!! JASON NEVER GAVE UP, HE CONTINUED HIS TIME AND SERVICE!!! THIS IS GREAT AND BEYOND OF CUSTOMER SERVICE!!! THANK YOU JASON FOR EVERYTHING!!!!! YOU ROCK!!!!! PS CONTINUE THE AWESOME CUSTOMER SERVICE!!!! IN FINANCE JOHN RODRIGUEZ WOW!!! JOHN WAS AWESOME,FUNNY, VERY GOOD PERSONALITY!!!! JOHN EXPLAINED EVERYTHING AND MADE IT EASY!!!! AWESOME SERVICE!!! I WANTED TO SAY THIS EXPERIENCE IN FRANKLIN SUSSEX AUTO WAS AMAZING AND AWESOME!!!! I WORK TWO WONDERFUL PEOPLE WITH GOOD CUSTOMER SERVICE AND FRIENDLY! THANKS GUYS CONTINUE THE GOOD AND AWESOME WORK!!!! THANK YOU!!! SINCERELY DAISY VELEZ More

Excellent Experience My husband and I recently purchased a Jeep Patriot from your dealership. We had yhe pleasure of working with Jay Concoy. At the time you did not hav My husband and I recently purchased a Jeep Patriot from your dealership. We had yhe pleasure of working with Jay Concoy. At the time you did not haveone we were looking for. Jay searched and within a short time he found the exact Jeep we were looking for. Jay was very professional and a pleasure to work with. We worked with John Rodriguez for financing and in a short time we wer4e approved for a loan. He was very efficient. Buying a house should be so easy. Jason O'Hara, manager, coordinated everything in a ver pleasurable manner and in a short time we were driving our Patriot home. Yhank you, Cust9omers for Life, Janis and Steve Osterhoudt More

Friendly Dealership! Lisa Drake made my second time purchasing my Jeep at this dealership as easy as the first. She researched all the inventory and had information ready Lisa Drake made my second time purchasing my Jeep at this dealership as easy as the first. She researched all the inventory and had information ready and available for me. Everyone was very friendly and kind. Great place to buy a car! More

Best experience My husband and I have bought several new cars in the past years and I have to say working with Lisa Cheevers put all the others to shame. She was fri My husband and I have bought several new cars in the past years and I have to say working with Lisa Cheevers put all the others to shame. She was friendly, courteous, and quick to respond via text or phone to all and every question I had. She is not your typical pushy sales person that we all fear when walking into a dealership. She gets the job done and makes it a pleasant experience. She fought hard to get me the price I wanted for our new Jeep and trust me, I made her work. There were a few stains on the bumper and Lisa was quick to having the issue resolved. I would highly recommend this dealership and especially Lisa Cheevers to help you find the car of your dreams for the price of your dreams. More

Truly the best car buying experience I have every had! I have never been to a dealership like Franklin Sussex Auto Mall! It is the best experience I have ever had! We needed help because we were in a lea I have never been to a dealership like Franklin Sussex Auto Mall! It is the best experience I have ever had! We needed help because we were in a lease from another dealership that cost us a lot of money and put us in a very bad position! Rob, Doug, Billy and the reception staff made our awful situation into a very positive one. And the best yet, they made my kids smile! Which means more than anything! I will always remember ! You made a difficult time in our life turn to a positive one! My kids are still talking about everyone they met and can't wait till we buy our next car! I will tell EVERYONE I know, friends, family, strangers.. anyone who will listen! Thanks FSAM!!!!!!!!!!!!!!!! More

Good Car Buying Experience I recently bought a Dodge Avenger from this dealership and I have to say, not only was it the quickest car buying experience I've ever had, but my sal I recently bought a Dodge Avenger from this dealership and I have to say, not only was it the quickest car buying experience I've ever had, but my salesman was the most accomodating salesman I've ever encountered. Normally I feel like a fish in a shark tank when I go to car dealerships but Billy gave me plenty of options based on my preference, his honest opinion, and I didn't feel pressured into making a decision. I wiuld definitely recommend Franklin Sussex Automall if your in the Market for a car, and if he's available, grab Billy. You won't be disappointed. More

4th Car bought at Dealership and always a great experience Thank You Lisa Drake for your hard work and devotion into making my experience a great one. All my needs were met and it was an absolute pleasure Thank You Lisa Drake for your hard work and devotion into making my experience a great one. All my needs were met and it was an absolute pleasure More

Great experience! Great staff! We had a great experience at Franklin Sussex Auto Mall. Our salesperson was Lisa Drake, and she was the best. Extremely helpful and friendly, and made We had a great experience at Franklin Sussex Auto Mall. Our salesperson was Lisa Drake, and she was the best. Extremely helpful and friendly, and made the overall car-buying experience enjoyable. We will definitely be coming back here for our next vehicle! Lisa is EXCELLENT! More