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Franklin Chrysler Dodge Jeep Ram

Franklin, TN

4.2
367 Reviews
Over the years Franklin Chrysler, Dodge, Jeep and RAM has established a reputation for providing the greater Franklin, Tennessee area with a large selection of Chryslers, Dodges, Jeeps and RAM trucks, all with unbeatable prices, along with courteous, honest service. We pride ourselves on that reputation but we consider ourselves much more than just a car dealer. We're your friends and neighbors which means we do right by you by making sure you are completely satisfied before, during and after you buy from us. We promise you an enjoyable and unforgettable experience as well to keep you safe and secure in your vehicle for as long as you own it. We may be the #1 Volume Chrysler Dodge Jeep dealer in Tennessee but we’ll still continue to work as hard as it takes to earn your business. For us treating customers like family isn't just a slogan. It's a way of life because our loved ones live and work in the same communities as you whether you're from Brentwood, Nolesville, Murfreesboro, Spring Hill or Fairview. Please explore our site and see all of the products, services, and information we have to offer. If you have any questions, feel free to send an email, give us a call, or just drop by in person at 1124 Murfreesboro Road right here in Franklin, Tennessee. We look forward to meeting you and forming a long-lasting friendship.
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1124 Murfreesboro Rd

Franklin, TN

37064

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Showing 367 reviews

July 13, 2022

Brandon was very knowledgeable polite and professional. I will refer him to others and highly recommend him. More

by Randa.zeidan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Snitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Strassner
Jul 14, 2022 -

Franklin Chrysler Dodge Jeep Ram responded

Randa.zeidan, we're glad to hear our staff took such great care of you! Here at Chrysler Dodge Jeep Ram Franklin we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

July 11, 2022

Adam was very professional and honest. I did not have an appointment, but he worked his magic and got me in/out in a mannerable time! More

by Lance Mays
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Echagile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hargrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Franklin Chrysler Dodge Jeep Ram responded

Lance Mays, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Chrysler Dodge Jeep Ram Franklin and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

June 16, 2022

It’s always easy to schedule service on my vehicle. Fast service and friendly associates. More

by stiffntrek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Hargrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2022 -

Franklin Chrysler Dodge Jeep Ram responded

It really means a lot to us that you took the time to write such a positive review about Chrysler Dodge Jeep Ram Franklin so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

June 07, 2022

The staff at FDJR are always friendly and helpful. I visited for a walk in oil change, and they immediately greeted me and got me in/out in a short time frame. More

by K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Hargrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Pollard
Jun 09, 2022 -

Franklin Chrysler Dodge Jeep Ram responded

K, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Chrysler Dodge Jeep Ram Franklin and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 11, 2022

I just relocated to the Nashville area. My mom has worked for a CDJR dealership for over 10 years. I have always had my car serviced at her dealership so I was relieved to find a CDJR deale More

by Krista G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022 -

Franklin Chrysler Dodge Jeep Ram responded

Krista G, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Chrysler Dodge Jeep Ram Franklin and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 10, 2022

Being a fleet vehicle, Daniella went above & beyond dealing with Element, getting them the information they needed prior to repair, and then handling the billing with them as well. All I had to do was More

by Mike Lanier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniella Forcelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Franklin Chrysler Dodge Jeep Ram responded

Mike Lanier, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Chrysler Dodge Jeep Ram Franklin and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 09, 2022

The service was great and Adam was superb. My service was completed earlier than Adam had called for. Everyone is so knowledgeable and friendly. Will always return. Thanks Adam. More

by Backstageaviation
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Hargrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Franklin Chrysler Dodge Jeep Ram responded

Backstageaviation, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Chrysler Dodge Jeep Ram Franklin and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 08, 2022

Alex Antipov should not be in a management position. He is literally chasing away money. Customer service is definitely not his forte. More

by courtneyphoffmann
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Antipov
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ke'Juan Vaughn
May 10, 2022 -

Franklin Chrysler Dodge Jeep Ram responded

At Chrysler Dodge Jeep Ram Franklin, we place the utmost importance on treating every customer with courtesy, integrity and respect while going the extra mile in every way. Your review indicates that somehow we did not manage to give you the same satisfaction as the rest of customers. For this, we are truly sorry but promise that if you contact us to discuss the situation we will do whatever it takes to make the situation right.

May 10, 2022 -

courtneyphoffmann responded

My email is courtneyphoffmann@gmail.com and phone number is 6153300630

May 11, 2022 -

courtneyphoffmann responded

I provided my contact information and you have not contacted me. Ive also emailed the general manager as well as Mr. Sisler. Still no response. The level of customer service from your dealership continues to disappoint. I was going to wait for a response to this problem before leaving more reviews but the lack of care everyone seems to have regarding this incident is inclining me to go ahead and let everyone know what i think. Ive worked in dealerships for over a decade and ive never seen this level of carelessness.

April 16, 2022

1st time here & was super impressed w/friendliness & timeliness. Also a very nice lounge area! More

by renee sesler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Watters
Apr 19, 2022 -

Franklin Chrysler Dodge Jeep Ram responded

Renee Sesler, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Chrysler Dodge Jeep Ram Franklin and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 08, 2022

Michael Bolling was an excellent sales advisor, who facilitated an amazing experience. The inventory on hand at the dealership was awesome and provided several options. However, it was Mike's patienc More

by Jeri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Echagile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Bolling, Carl Perry
Apr 13, 2022 -

Franklin Chrysler Dodge Jeep Ram responded

Jeri, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Chrysler Dodge Jeep Ram Franklin and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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