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Franklin Chrysler Dodge Jeep Ram

Franklin, TN

4.5
363 Reviews
Over the years Franklin Chrysler, Dodge, Jeep and RAM has established a reputation for providing the greater Franklin, Tennessee area with a large selection of Chryslers, Dodges, Jeeps and RAM trucks, all with unbeatable prices, along with courteous, honest service. We pride ourselves on that reputation but we consider ourselves much more than just a car dealer. We're your friends and neighbors which means we do right by you by making sure you are completely satisfied before, during and after you buy from us. We promise you an enjoyable and unforgettable experience as well to keep you safe and secure in your vehicle for as long as you own it. We may be the #1 Volume Chrysler Dodge Jeep dealer in Tennessee but we’ll still continue to work as hard as it takes to earn your business. For us treating customers like family isn't just a slogan. It's a way of life because our loved ones live and work in the same communities as you whether you're from Brentwood, Nolesville, Murfreesboro, Spring Hill or Fairview. Please explore our site and see all of the products, services, and information we have to offer. If you have any questions, feel free to send an email, give us a call, or just drop by in person at 1124 Murfreesboro Road right here in Franklin, Tennessee. We look forward to meeting you and forming a long-lasting friendship.
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1124 Murfreesboro Rd

Franklin, TN

37064

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Showing 363 reviews

March 29, 2012

This is my first trip to this dealership. Overall great experience. They are not pushy and don't try to sell you something you don't want. I had to work harder for more on my trade but in the end it was wo More

by jhgriner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 28, 2012

We have purchased three vehicles from this dealership and have always had a pleasant experience during the purchase and with all service matters needed. Thanks so much!!! More

by rnconyers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 09, 2012

Overall experience was good. All Personnel were friendly and helpful. Deal was fairly good. Auto has been good so far. Finding the desired vehicle was great since it required a search of other dealers. More

by bbird
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SUsan Towerly
March 04, 2012

Absolute worst buying experience of all time! Walmart has better customer service. Please see my full review on Goo gle. It starts by discussing a red wagon. Do not buy from these crooks !!! More

by brandon4282
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jack Utz, Mike Davis, Anthony (Sales Mgr)
Mar 15, 2012 -

Franklin Chrysler Dodge Jeep Ram responded

Mr. Ward I truly am sorry for the experience you had here. This is not the experience I wish for our customers to receive. I will try my hardest to correct the situation. We thank you for your business and view you as great customer that we wish to continue a relationship with. You may contact me by any means if you wish. Sincerely Anthony Green Internet Manager

March 02, 2012

OVERALL GREAT EXPERIENCE, GREAT PRICING....GREAT NEGOTIATION...GREAT PEOPLE Tried to negotiate with a local dealership with bad results....drove to Franklin..(Thankfully)...got a great Jeep at a g More

by TJCOMPTON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ted jones, johnny moss, chris jensen, Ted Jones
March 01, 2012

The entire staff was very friendly & helpful answering all our questions and concerns. Also very patient with us making our decision with no pressure!! We test drove several cars! More

by susie412
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Carter, Johnny Moss, finiance person & another sales man, Jimmy Carter
February 29, 2012

Service Manager, Tammy Kelly and Consultant, Tonia Emmit were extremely helpful in determining the problem on my Jeep and finding a cost effective solution. Thanks! More

by finnigan01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Kelly and Tonia Emmit
February 26, 2012

Jack was straight forward and no pressure. He let me take the car I was interested in home for the night and drive it, since I lived close. Made reviewing the car, that much easier. The business end of it w More

by dheinz57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Utz
February 21, 2012

I went to the Jeep store looking for a specific vehicle that had been posted on the dealer website. I was immediately greeted by a sales agent & was on a test drive 5 minutes later. I was given permissio More

by lemongreg1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam , Sam House
February 20, 2012

Good Experience. Will return in the future for all of my servicing needs. I was treated with respect and acknowledged immediately, the wait was standard and not excessive. More

by huffstera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy, Rodney, Lori
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