Franklin Chrysler Dodge Jeep Ram

I drove ten hours to buy my car from Chrysler Dodge Jeep Ram of Franklin! I searched the internet for a used Mini Convertible and found the one I wanted there (a 2010 in horizon blue metallic with brown lea Ram of Franklin! I searched the internet for a used Mini Convertible and found the one I wanted there (a 2010 in horizon blue metallic with brown leather seats, less than 18,000 miles, and in excellent condition.) I contacted them via the internet and received prompt and friendly service. We worked out the general price and the probable trade-in value of my current vehicle over the phone, and then I drove down. When I arrived (near closing time on a rainy night) I found everyone to be welcoming and helpful. Each person, from the trade-in estimator, to the sales agent, to the loan processor, to the manager were professional, sincere and forthright. I felt like a got a great price for a superb vehicle and for my trade-in. It could not have gone better. The entire process went smoothly and all the folks were very pleasant to deal with. I wholeheartedly recommend buying a car from these people, and would drive ten hours in the rain again to do so. (And, I love my new car -- it is perfect!!!!!) More

This is my first trip to this dealership. Overall great experience. They are not pushy and don't try to sell you something you don't want. I had to work harder for more on my trade but in the end it was wo experience. They are not pushy and don't try to sell you something you don't want. I had to work harder for more on my trade but in the end it was worth it. It was a good customer experience overall. More

We have purchased three vehicles from this dealership and have always had a pleasant experience during the purchase and with all service matters needed. Thanks so much!!! have always had a pleasant experience during the purchase and with all service matters needed. Thanks so much!!! More

Overall experience was good. All Personnel were friendly and helpful. Deal was fairly good. Auto has been good so far. Finding the desired vehicle was great since it required a search of other dealers. and helpful. Deal was fairly good. Auto has been good so far. Finding the desired vehicle was great since it required a search of other dealers. More

OVERALL GREAT EXPERIENCE, GREAT PRICING....GREAT NEGOTIATION...GREAT PEOPLE Tried to negotiate with a local dealership with bad results....drove to Franklin..(Thankfully)...got a great Jeep at a g NEGOTIATION...GREAT PEOPLE Tried to negotiate with a local dealership with bad results....drove to Franklin..(Thankfully)...got a great Jeep at a great price. More

The entire staff was very friendly & helpful answering all our questions and concerns. Also very patient with us making our decision with no pressure!! We test drove several cars! answering all our questions and concerns. Also very patient with us making our decision with no pressure!! We test drove several cars! More

Service Manager, Tammy Kelly and Consultant, Tonia Emmit were extremely helpful in determining the problem on my Jeep and finding a cost effective solution. Thanks! were extremely helpful in determining the problem on my Jeep and finding a cost effective solution. Thanks! More

Jack was straight forward and no pressure. He let me take the car I was interested in home for the night and drive it, since I lived close. Made reviewing the car, that much easier. The business end of it w the car I was interested in home for the night and drive it, since I lived close. Made reviewing the car, that much easier. The business end of it was easy and pretty typical. They have a lot of maintenance options available if interested. They offer competitive rates. More

I went to the Jeep store looking for a specific vehicle that had been posted on the dealer website. I was immediately greeted by a sales agent & was on a test drive 5 minutes later. I was given permissio that had been posted on the dealer website. I was immediately greeted by a sales agent & was on a test drive 5 minutes later. I was given permission to take the vehicle home overnight to show my wife. This was very much appreciated. Really, the entire buying process was very simple and handled professionally. I never felt any pressure from the dealer to buy the vehicle. Based on my experience, I would recommend this dealer to a friend. More