Franklin Chrysler Dodge Jeep Ram | Page 28

Excellent staff from beginning to end. CDJR Franklin and their staff are extremely friendly, efficient, and friendly. I will always recommend my friends and family to this dealership. Love CDJR Franklin and their staff are extremely friendly, efficient, and friendly. I will always recommend my friends and family to this dealership. Love our new Jeep. More

New Car Purchase Top notch service from the sales staff! Will definitely recommend this dealership to others! Easy process with no pressure from the salesperson, Ste Top notch service from the sales staff! Will definitely recommend this dealership to others! Easy process with no pressure from the salesperson, Stephen Farrar. He was incredibly patient and helpful throughout the entire sales process. More

Purchasing Vehicle Off Of Lease It was definitely a sign that my wife and I were meant to work with Stephen F. Out of 5 to 6 phone calls made to area Jeep dealerships, Stephen was th It was definitely a sign that my wife and I were meant to work with Stephen F. Out of 5 to 6 phone calls made to area Jeep dealerships, Stephen was the only one to call me back. At the time my wife and I were still living in the DC-area but we were in the process of moving Nashville so it was great to have a go-to guy at a Jeep dealership. Stephen kept in touch with us before, during, and after the move to TN. In addition, Stephen was always available for questions or concerns. Lastly, he thoroughly outlined the process to purchase our Grand Cherokee off of the lease. In the end, we couldn't be happier with our decision to work with Stephen and he'll be our first choice when we purchase our future FCA vehicles. More

Fantastic Transaction Jordan Put we in what I wanted and made it work without hassle. Great Job, in and out in timely manner. Second time buyer at this location. Put we in what I wanted and made it work without hassle. Great Job, in and out in timely manner. Second time buyer at this location. More

Lifetime Jeep Owner Bought my first Jeep brand new in 1993 and have been driving it ever since. I decided it was time to upgrade to a new version and Jordan proved to be Bought my first Jeep brand new in 1993 and have been driving it ever since. I decided it was time to upgrade to a new version and Jordan proved to be very knowledgeable about all aspects of the new models available. Jordon and Kris Rodgers went out of their way to make sure I was completely satisfied with my new purchase. In addition, they made sure all my accessories were promptly scheduled to be installed and the final product is amazing. You can't go wrong with Jordon and Kris. Thanks guys. More

Your going to Love your new ride Vehicle #2, Almost a year ago to the date, I purchased the Wifey a Vehicle from CDJR of Franklin. I was pleased with the whole experience I told them Vehicle #2, Almost a year ago to the date, I purchased the Wifey a Vehicle from CDJR of Franklin. I was pleased with the whole experience I told them I would be back for my Charger. Long story short I came back met up with Jordan and we started to piece the deal together. I knew what I wanted and Jordan took the time show me my options. Jordan was very knowledgeable, professional and patient. I remember Jordan saying “ Let’s drive it, if you don’t love it, I am not going to sell you the car. You have to LOVE cause it’s a huge purchase.” Most salespeople will give you a thousand different reasons to Love it, not Jordan. You had to give him the reasons you Love it. As a salesman myself I can respect that. When it came time to close Jordan and David worked hard to get me the deal, I had to have to make it work, Then Jordan and Kris stood after closing well we finalized the deal. Needless to say I’m Loving my Dodge. Overall I would say that most people feel like when you go to dealership your getting ready to leave something on the table. So take it from a return customer and one day returning customer that CDJR of Franklin will not only go out their way to make sure you enjoy your new car purchase experience but that you Love the vehicle you take home. Save yourself some time , money , and grief go visit Jordan Williams and the rest of team CDRJ. Tell them Jesse sent you. You’re going to LOVE your new ride. More

Renegade purchase Jordan was very helpful and knowledgeable of the vehicle I purchased. I felt like I could ask him any question, he would have the answer. Jordan was very helpful and knowledgeable of the vehicle I purchased. I felt like I could ask him any question, he would have the answer. More

Great Overall Experience Just moved to Tennessee a few months ago, and was looking for a fun car to own. Jordan contacted me about the Challenger R/T, and got me a price that Just moved to Tennessee a few months ago, and was looking for a fun car to own. Jordan contacted me about the Challenger R/T, and got me a price that fit my needs. The whole team in Franklin was was very helpful, and made the process very easy. I hadn't bought a car at a dealership since the 90's, so I was a bit apprehensive at first. All doubts were quickly erased by the knowledge of the staff there. Thanks a lot. More

Great and Trusting Dealership! About a year ago I purchased my vehicle at Franklin CDJR. My experience has been nothing but amazing and the people have been so kind and understandin About a year ago I purchased my vehicle at Franklin CDJR. My experience has been nothing but amazing and the people have been so kind and understanding. I had no issues with my purchase, I have had all my maintenance work done there, and Jordan Williams even called me to follow up with my purchase periodically to make sure things went well and that I love my vehicle. He even called me a year after my purchase to check in! The customer service and follow up with me has been excellent, and they have made me a customer for life. Thank you for taking care of me and showing me that great customer service still exists. You guys rock! More

Service Dept. Is bad, and they push maintenance way early I will never use them again. I have a 2016 Dodge Ram 1500 with 32k miles. Very light highway miles, and runs great. A oil change turned i to them reco I will never use them again. I have a 2016 Dodge Ram 1500 with 32k miles. Very light highway miles, and runs great. A oil change turned i to them recommending 3 items way ahead of service schedule. The 3 totalled over $1,500. I will not be back. More