Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Franklin Chrysler Dodge Jeep Ram
Franklin, TN
363 Reviews
Over the years Franklin Chrysler, Dodge, Jeep and RAM has established a reputation for providing the greater Franklin, Tennessee area with a large selection of Chryslers, Dodges, Jeeps and RAM trucks, all with unbeatable prices, along with courteous, honest service. We pride ourselves on that reputation but we consider ourselves much more than just a car dealer. We're your friends and neighbors which means we do right by you by making sure you are completely satisfied before, during and after you buy from us. We promise you an enjoyable and unforgettable experience as well to keep you safe and secure in your vehicle for as long as you own it.
We may be the #1 Volume Chrysler Dodge Jeep dealer in Tennessee but we’ll still continue to work as hard as it takes to earn your business. For us treating customers like family isn't just a slogan. It's a way of life because our loved ones live and work in the same communities as you whether you're from Brentwood, Nolesville, Murfreesboro, Spring Hill or Fairview. Please explore our site and see all of the products, services, and information we have to offer. If you have any questions, feel free to send an email, give us a call, or just drop by in person at 1124 Murfreesboro Road right here in Franklin, Tennessee. We look forward to meeting you and forming a long-lasting friendship.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 363 reviews
February 24, 2018
Excellent Service! I went to Franklin CDJR looking for a new vehicle, and Stephen Farrar made that experience very quick and enjoyable. I was able to tell him what h was I went to Franklin CDJR looking for a new vehicle, and Stephen Farrar made that experience very quick and enjoyable. I was able to tell him what h was looking for in a vehicle and he matched me pretty quickly. The staff was very friendly and I’d recommend this dealership. More
by Sbean119
Employees Worked With
Stephen Farrar
February 24, 2018
Awesome Stephen was super great! He was patient and fast with us since we were on limited time frame And heloed us get the car we love. Stephen was super great! He was patient and fast with us since we were on limited time frame And heloed us get the car we love. More
by Sarahc
Employees Worked With
Stephen Farrar
February 23, 2018
A very pleasant buying experience. Having purchased a vehicle from Stephen before, I ordered a Wrangler from him. He kept me informed as to the status of my Wrangler the entire time. I Having purchased a vehicle from Stephen before, I ordered a Wrangler from him. He kept me informed as to the status of my Wrangler the entire time. It was a pleasant, stress-free experience! More
by Eugene the Jeep
Employees Worked With
Stephen Farrar
February 19, 2018
Great Car Buying Experience This was a great no hassle car buying experience! Thank you for all the hard work Stephen. Have been using this dealer for service since we moved int This was a great no hassle car buying experience! Thank you for all the hard work Stephen. Have been using this dealer for service since we moved into the area. Very happy with our buying ecperience. More
by ANCPH
Employees Worked With
Stephen Farrar
February 19, 2018
Great Overall Experience Thanks to Jordan Williams my new purchase went smoothly. Jordan was very knowledgeable and helpful in finding for me exactly what I was looking for i Thanks to Jordan Williams my new purchase went smoothly. Jordan was very knowledgeable and helpful in finding for me exactly what I was looking for in a new Ram truck. More
by Larry Taylor
Employees Worked With
Jordan Williams
February 19, 2018
New Jeep girl After being in a serious car accident I was in need to get into a new vehicle quickly. I am so happy I came here. Jordan was very knowledgeable and he After being in a serious car accident I was in need to get into a new vehicle quickly. I am so happy I came here. Jordan was very knowledgeable and helpful. He seemed to really go out of his way to make sure I was getting what I wanted. More
by Jcar2013
Employees Worked With
Jordan Williams
February 17, 2018
Excellent staff from beginning to end. CDJR Franklin and their staff are extremely friendly, efficient, and friendly. I will always recommend my friends and family to this dealership. Love CDJR Franklin and their staff are extremely friendly, efficient, and friendly. I will always recommend my friends and family to this dealership. Love our new Jeep. More
by Brian1969
Employees Worked With
Rodney Newberry, Stephen Farrar
February 14, 2018
New Car Purchase Top notch service from the sales staff! Will definitely recommend this dealership to others! Easy process with no pressure from the salesperson, Ste Top notch service from the sales staff! Will definitely recommend this dealership to others! Easy process with no pressure from the salesperson, Stephen Farrar. He was incredibly patient and helpful throughout the entire sales process. More
by Rene J
Employees Worked With
Stephen Farrar, Chris Wornar
February 14, 2018
Purchasing Vehicle Off Of Lease It was definitely a sign that my wife and I were meant to work with Stephen F. Out of 5 to 6 phone calls made to area Jeep dealerships, Stephen was th It was definitely a sign that my wife and I were meant to work with Stephen F. Out of 5 to 6 phone calls made to area Jeep dealerships, Stephen was the only one to call me back. At the time my wife and I were still living in the DC-area but we were in the process of moving Nashville so it was great to have a go-to guy at a Jeep dealership. Stephen kept in touch with us before, during, and after the move to TN. In addition, Stephen was always available for questions or concerns. Lastly, he thoroughly outlined the process to purchase our Grand Cherokee off of the lease. In the end, we couldn't be happier with our decision to work with Stephen and he'll be our first choice when we purchase our future FCA vehicles. More
by amchavez
Employees Worked With
Stephen Farrar
February 08, 2018
Fantastic Transaction Jordan Put we in what I wanted and made it work without hassle. Great Job, in and out in timely manner. Second time buyer at this location. Put we in what I wanted and made it work without hassle. Great Job, in and out in timely manner. Second time buyer at this location. More
by Jordanmc
Employees Worked With
Jordan Williams
