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Franklin Chrysler Dodge Jeep Ram
Franklin, TN
363 Reviews
Over the years Franklin Chrysler, Dodge, Jeep and RAM has established a reputation for providing the greater Franklin, Tennessee area with a large selection of Chryslers, Dodges, Jeeps and RAM trucks, all with unbeatable prices, along with courteous, honest service. We pride ourselves on that reputation but we consider ourselves much more than just a car dealer. We're your friends and neighbors which means we do right by you by making sure you are completely satisfied before, during and after you buy from us. We promise you an enjoyable and unforgettable experience as well to keep you safe and secure in your vehicle for as long as you own it.
We may be the #1 Volume Chrysler Dodge Jeep dealer in Tennessee but we’ll still continue to work as hard as it takes to earn your business. For us treating customers like family isn't just a slogan. It's a way of life because our loved ones live and work in the same communities as you whether you're from Brentwood, Nolesville, Murfreesboro, Spring Hill or Fairview. Please explore our site and see all of the products, services, and information we have to offer. If you have any questions, feel free to send an email, give us a call, or just drop by in person at 1124 Murfreesboro Road right here in Franklin, Tennessee. We look forward to meeting you and forming a long-lasting friendship.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 363 reviews
March 30, 2018
Awesome buying experience I received a great deal great trade-in allowance from Franklin Chrysler Dodge Jeep Ram Steven was a good salesperson I bought a brand new 2017 Ram for I received a great deal great trade-in allowance from Franklin Chrysler Dodge Jeep Ram Steven was a good salesperson I bought a brand new 2017 Ram for the same price I was looking at a 2012 Ram with 19,000 miles on it More
by Bamagary 17
Employees Worked With
Stephen Farrar, Chase Johnson
March 25, 2018
Great, respectful service! I've received great customer care every time I've been here. The reps have been good to work with and the shuttle service is very helpful. I've received great customer care every time I've been here. The reps have been good to work with and the shuttle service is very helpful. More
by RN123
Employees Worked With
Michael Longson
March 19, 2018
Great experience Sales team was knowledgeable and very helpful every step of the way. They had a large selection of Jeep’s to review and choose from. Sales team was knowledgeable and very helpful every step of the way. They had a large selection of Jeep’s to review and choose from. More
by Randomguy03
Employees Worked With
Stephen Farrar
March 18, 2018
Very helpful and responsive. Never felt pressured. Hannah Keagle was very familiar with the Jeep product , friendly and able to get me exactly the product I wanted with the features I desired. Jordan t Hannah Keagle was very familiar with the Jeep product , friendly and able to get me exactly the product I wanted with the features I desired. Jordan took several minutes with me when I took delivery of my new Jeep to walk me through several features and operational procedures. More
by Steve Roche
Employees Worked With
Hannah Keagle , Josh Walls, Jordan Williams
March 18, 2018
Honest service I received prompt attention upon entering the service department. Mr. Longson kept me informed of the likely cause and time it would take to fix the I received prompt attention upon entering the service department. Mr. Longson kept me informed of the likely cause and time it would take to fix the electrical problem that prompted the visit. In addition, he told me about the technician's service recommendations and the cost of each elective service. I appreciated the honest assessment of the service needs of my vehicle and the quality of the work performed. More
by Chrysler Van Owner
Employees Worked With
Michael Longson
March 13, 2018
Great experience I located the truck I wanted online because my local dealership was of no help. I’m so glad I did because my experience was great with Franklin Dealer I located the truck I wanted online because my local dealership was of no help. I’m so glad I did because my experience was great with Franklin Dealership & salesman, Steve Farrar. A few glitches that they immediately made right, and I was even pick up at the airport upon arrival in Nashville. Well worth the trip and I was able to get the truck I had been searching to find. More
by Cincinnati Buyer
Employees Worked With
Stephen Farrar
March 13, 2018
Positive and well-coordinated sales effort. Very efficient. Matt is a personable, reasonably assertive sales person, who knows the inventory as well as the operations and financial necessities for a sale. He i Matt is a personable, reasonably assertive sales person, who knows the inventory as well as the operations and financial necessities for a sale. He is able to make useful comparisons between these products and those of other dealerships, and highlights the features that will be most useful and appealing to a customer. He began the sales session by asking how I would use the product, an instant indicator of good interpersonal and sales expertise. Overall, a well-considered and customer-focused approach to sales. More
by Classical
Employees Worked With
Josh Walls, Matt Reese
February 28, 2018
Great buying experience. I would like to say that dealing with Stephen was a pleasure. He was extremely Honest, very Helpful and made our buying experience as easy as possible I would like to say that dealing with Stephen was a pleasure. He was extremely Honest, very Helpful and made our buying experience as easy as possible. We had to have wheels, Tires and some stereo equipment transferred to my Daughters new Jeep and Stephen was extremely helpful with all of that as well. To sum it up I would recommend anyone in the market for a new Jeep talk to Stephen first. More
by Faron
Employees Worked With
Stephen Farrar
February 28, 2018
Great customer service! Stephan was great! Very personable. Spent many hours working with us on deciding what Ram truck was going to be the best fit for us as a family. Jo Stephan was great! Very personable. Spent many hours working with us on deciding what Ram truck was going to be the best fit for us as a family. Josh did a great job in Finance. Service department was unbelievable when I brought the truck back in to check on the tires. They put four new tires on in less 50 minutes, out the door! Never had a Service Department do that before. Check this dealership out! More
by sredman69
Employees Worked With
Annette and Seth in Service. Very personable, thank you for chatting!, Stephen Farrar, Josh Walls, Will Daly
February 27, 2018
i got the jeep i wanted. Franklin Tennessee Chrysler Dodge Jeep. I have them 5 stats because they are very nice, got me the best deal they could, and work with my budget Franklin Tennessee Chrysler Dodge Jeep. I have them 5 stats because they are very nice, got me the best deal they could, and work with my budget More
by ttonyaw2020
Employees Worked With
Other Employees :
Rodney , Reputation Management, Stephen Farrar, Josh Walls, Will Daly
