Franklin Chrysler Dodge Jeep Ram

Stephen was a lot of help. Started off the process by contacting the dealership through cars.com. Stephen was quick to reply and was great over text. Sent me plenty of details t Started off the process by contacting the dealership through cars.com. Stephen was quick to reply and was great over text. Sent me plenty of details that I asked for. When I arrived he was helpful with the car and the few little mishaps that arose during the process. More

Great experience with Stephan Farrar. I contacted Stephen about the Range Rover he had in stock. He was curtious and professional. He inspected the car for me, and asked another individual I contacted Stephen about the Range Rover he had in stock. He was curtious and professional. He inspected the car for me, and asked another individual there to also look at it, make sure it wasn’t smoked in etc. He sent me great pictures too. Then we wrapped up the deal. I would buy from him again. Honest guy, honest business. More

Very responsive and incredibly knowledgeable I came to Jordan torn between two types of vehicles if interest. Jordan really dug I’m to find out exactly what my wants, needs and uses for the vehic I came to Jordan torn between two types of vehicles if interest. Jordan really dug I’m to find out exactly what my wants, needs and uses for the vehicle would be. He found the perfect vehicle for me. It lacked a very much wanted sunroof he arranged to have one put in. He aims to please and knows every mechanical feature and more to every vehicle on the lot. I was very impressed!! More

GREAT SERVICE EXPERIENCE! THEY HAVE ALWAYS GONE OVER AND BEYOND MY EXPECTATIONS EVERY TIME I HAVE HAD MY JEEP GRAND CHEROKEE IN THEIR SHOP! I WOULD RECOMMEND ALL MY FRIENDS TO THEY HAVE ALWAYS GONE OVER AND BEYOND MY EXPECTATIONS EVERY TIME I HAVE HAD MY JEEP GRAND CHEROKEE IN THEIR SHOP! I WOULD RECOMMEND ALL MY FRIENDS TO FRANKLIN CHRYSLER DODGE JEEP RAM! More

Awesome buying experience I received a great deal great trade-in allowance from Franklin Chrysler Dodge Jeep Ram Steven was a good salesperson I bought a brand new 2017 Ram for I received a great deal great trade-in allowance from Franklin Chrysler Dodge Jeep Ram Steven was a good salesperson I bought a brand new 2017 Ram for the same price I was looking at a 2012 Ram with 19,000 miles on it More

Great, respectful service! I've received great customer care every time I've been here. The reps have been good to work with and the shuttle service is very helpful. I've received great customer care every time I've been here. The reps have been good to work with and the shuttle service is very helpful. More

Great experience Sales team was knowledgeable and very helpful every step of the way. They had a large selection of Jeep’s to review and choose from. Sales team was knowledgeable and very helpful every step of the way. They had a large selection of Jeep’s to review and choose from. More

Very helpful and responsive. Never felt pressured. Hannah Keagle was very familiar with the Jeep product , friendly and able to get me exactly the product I wanted with the features I desired. Jordan t Hannah Keagle was very familiar with the Jeep product , friendly and able to get me exactly the product I wanted with the features I desired. Jordan took several minutes with me when I took delivery of my new Jeep to walk me through several features and operational procedures. More

Honest service I received prompt attention upon entering the service department. Mr. Longson kept me informed of the likely cause and time it would take to fix the I received prompt attention upon entering the service department. Mr. Longson kept me informed of the likely cause and time it would take to fix the electrical problem that prompted the visit. In addition, he told me about the technician's service recommendations and the cost of each elective service. I appreciated the honest assessment of the service needs of my vehicle and the quality of the work performed. More

Positive and well-coordinated sales effort. Very efficient. Matt is a personable, reasonably assertive sales person, who knows the inventory as well as the operations and financial necessities for a sale. He i Matt is a personable, reasonably assertive sales person, who knows the inventory as well as the operations and financial necessities for a sale. He is able to make useful comparisons between these products and those of other dealerships, and highlights the features that will be most useful and appealing to a customer. He began the sales session by asking how I would use the product, an instant indicator of good interpersonal and sales expertise. Overall, a well-considered and customer-focused approach to sales. More