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Franklin Chrysler Dodge Jeep Ram

Franklin, TN

4.2
367 Reviews
Over the years Franklin Chrysler, Dodge, Jeep and RAM has established a reputation for providing the greater Franklin, Tennessee area with a large selection of Chryslers, Dodges, Jeeps and RAM trucks, all with unbeatable prices, along with courteous, honest service. We pride ourselves on that reputation but we consider ourselves much more than just a car dealer. We're your friends and neighbors which means we do right by you by making sure you are completely satisfied before, during and after you buy from us. We promise you an enjoyable and unforgettable experience as well to keep you safe and secure in your vehicle for as long as you own it. We may be the #1 Volume Chrysler Dodge Jeep dealer in Tennessee but we’ll still continue to work as hard as it takes to earn your business. For us treating customers like family isn't just a slogan. It's a way of life because our loved ones live and work in the same communities as you whether you're from Brentwood, Nolesville, Murfreesboro, Spring Hill or Fairview. Please explore our site and see all of the products, services, and information we have to offer. If you have any questions, feel free to send an email, give us a call, or just drop by in person at 1124 Murfreesboro Road right here in Franklin, Tennessee. We look forward to meeting you and forming a long-lasting friendship.
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1124 Murfreesboro Rd

Franklin, TN

37064

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Showing 367 reviews

September 26, 2018

Service Carried our Jeep in for routine maintenance yesterday and it was a great experience, primarily due to the professional, knowledgeable and courteous se More

by KaT's
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy in service
Oct 11, 2018 -

Franklin Chrysler Dodge Jeep Ram responded

Kat, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 22, 2018

Jeff was awesome! This was my 2nd lease from FCDJR. When I walked in I knew what I was looking for and Jeff showed me all my options...we walked out to the vehicles, I More

by Brenda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy in Service, Jeff Strassner
Sep 23, 2018 -

Franklin Chrysler Dodge Jeep Ram responded

Congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!

September 21, 2018

ibill,s review it was good idid not have any problems skip even liked the ram .the ride was very smooth everyone was very helpful and informed. hope the review is c More

by bill1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Williams
Sep 23, 2018 -

Franklin Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know how we did! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 12, 2018

SERVICE DEPARTMENT IS TERRIBLE....CUSTOMER SERVICE IS AWFUL! The service department is absolutely by far the worse service and customer service that I have ever dealt with. They are rude especially this litt More

by Candi K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Seth, Will Daly
Oct 30, 2018 -

Franklin Chrysler Dodge Jeep Ram responded

We are very very sorry to hear this Candi, and we would like to make it up to you. Please reach out to our manager David at (615) 614-8243 at your earliest convenience to discuss this further. Thank you so much.

September 11, 2018

Really great. Steven went above and beyond Steven and Greg treated me extremely well showed me the new thing about the ram. Stayed way past closing to find me the right truck. Thank you both fo More

by Rorman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
GREG SHUMMAN, Stephen Farrar
Sep 14, 2018 -

Franklin Chrysler Dodge Jeep Ram responded

Rorman, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Franklin Chrysler Dodge Jeep Ram and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 09, 2018

Very helpful Stephen Farrar was very knowledgeable and helpful. Even though the vehicle I was looking for had been sold, he was very instrumental in helping me fin More

by dw8675
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Farrar
Sep 14, 2018 -

Franklin Chrysler Dodge Jeep Ram responded

Dw8675, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Franklin Chrysler Dodge Jeep Ram and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 05, 2018

Great customer service I have been taking my Patriot here for service for the past 2 years (purchased while living in a different state). Have no reason to believe they have More

by Melsch0516
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Daly
Sep 07, 2018 -

Franklin Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words about your experience here at Franklin Chrysler Dodge Jeep Ram. We try every day to satisfy our customers and it’s always nice to know when we succeed. We look forward to your next visit! Take care!

September 02, 2018

Horrible service "Worst experience ever at any dealership!" I have been a Chrysler/Jeep/Dodge owner for over 10-15 years and this is the worst experience I have eve More

by Rt
Customer Service
Recommend Dealer
No
Employees Worked With
David Heimgartner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Daly
Oct 30, 2018 -

Franklin Chrysler Dodge Jeep Ram responded

We're incredibly sorry to hear about this and would like to discuss with you further. Please reach out to our Service Manager Will at (615) 614-8243 so we can come to a resolution together.

August 31, 2018

Great all around experience I came in looking for a car last minute and Stephen was able to help me with a great car at a price within my budget and get me out the door in it tha More

by MelD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Farrar, Matt Reese
Sep 07, 2018 -

Franklin Chrysler Dodge Jeep Ram responded

Meld, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Franklin Chrysler Dodge Jeep Ram and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

August 29, 2018

Above and beyond Stephen swooped into my situation and helped me every step of the way. He went above and beyond to accommodate my family and to make sure I was well t More

by Heather1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Farrar
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