Franklin Chrysler Dodge Jeep Ram

Great buying experience. Selection is the best in the area. The sales personnel were understanding and not terribly pushy. It’s always a long process to purchase a new vehic Selection is the best in the area. The sales personnel were understanding and not terribly pushy. It’s always a long process to purchase a new vehicle, but they did all they could to streamline the process. Very personable. More

Trustworthy Excellence I hate car deealerships, and don’t we all? This one is a unicorn, though, folks. The customer service is second to none both in sales and in service. I hate car deealerships, and don’t we all? This one is a unicorn, though, folks. The customer service is second to none both in sales and in service. They won’t mislead or pressure you to buy and the service department will keep in close and clear communication even if you’ve never bought from them and they won’t try to stick you with anything your vehicle doesn’t need. You can really trust the people at this dealership to do right by you no matter what you need. I’d never buy a truck or have my truck serviced anywhere else. More

Jeep Compass Thank you for helping us find our new family car! You guys made car shopping fun for the whole family. Jordan and Stephen kept our kids entertained wi Thank you for helping us find our new family car! You guys made car shopping fun for the whole family. Jordan and Stephen kept our kids entertained with puzzles, coloring, and a toy car for our youngest! Thanks guys! More

Excellent dealership The General Manager, Sales Person and Service Writer exemplified the meaning of great customer service. That type of quality customer service is rare The General Manager, Sales Person and Service Writer exemplified the meaning of great customer service. That type of quality customer service is rare in today’s business environment. Thank you for taking care of me. More

Purchase of a leased vehicle Stephen assisted me in the purchase of my vehicle— which I had originally leased from the dealership. The process of completing necessary paperwork an Stephen assisted me in the purchase of my vehicle— which I had originally leased from the dealership. The process of completing necessary paperwork and tasks was made super easy— which was great because I was in the process of moving out of state. Unfortunately, because of moving out of state I won’t be able to make it back to Franklin CDJR any time soon— but I highly recommend the dealership, and specifically asking for Stephen for any needs you have! More

Very friendly and helpful with the entire process They were covered over with customers on this day but as soon as I came in I was seen to, asked who I was there to see, asked my vehicle of interest, They were covered over with customers on this day but as soon as I came in I was seen to, asked who I was there to see, asked my vehicle of interest, offered a test drive, and within minutes had started the purchase process. More

Great Experience Steve Farrar and the folks at the dealership are all top notch! We were treated fairly and it was a very painless experience. Would definitely recom Steve Farrar and the folks at the dealership are all top notch! We were treated fairly and it was a very painless experience. Would definitely recommend working with Steve. More

Good luck on getting a response Well my experience with this has been horrible for one one minute the price is one then when you check 2 weeks later its higher with the claim that it Well my experience with this has been horrible for one one minute the price is one then when you check 2 weeks later its higher with the claim that it's been reduced so my experience and dealing (which is very little but looking for the right truck not just one to buy) is other wise very very VERY POOR BE AWARE of the internet prices they dont reflex on what they wont it's much higher More

Found a great deal We were able to get a Dodge Dart with a great warranty at a great price. The salesmen were very friendly and the dealership very accommodating.. We were able to get a Dodge Dart with a great warranty at a great price. The salesmen were very friendly and the dealership very accommodating.. More

Professional, attentive and easy to work with! It was a pleasure working with Stephen on the purchase of the 2017 Altima. We had a lot in common having both gone to colleges in Memphis. Should I It was a pleasure working with Stephen on the purchase of the 2017 Altima. We had a lot in common having both gone to colleges in Memphis. Should I ever be in the market for a CDJ or R I will certainly look Stephen up. I am also very happy to recommend the dealership to friends and family. More