Franklin Chrysler Dodge Jeep Ram

Awesome experience and great after-sale follow up. Stephen helped us with the purchase of our Ram 2500 HD truck. He went above and beyond to ensure that we had everything that we need. His dedication t Stephen helped us with the purchase of our Ram 2500 HD truck. He went above and beyond to ensure that we had everything that we need. His dedication to our needs and anticipation off the same are refreshing in the car buying experience. We had some housekeeping matters that needed attention. Stephen went the extra mile to make sure that we were taken care of and happy with our experience. I would recommend Stephen and Franklin CDRJ to anyone! More

vehice delivery and service I have had 3 or 4 vehicles delivered by this dealer and I think two or three by Stephen. Always there at the agreed pick-up time and clean and ready t I have had 3 or 4 vehicles delivered by this dealer and I think two or three by Stephen. Always there at the agreed pick-up time and clean and ready to go. Service has been great. No issues there. I'll be back! More

Review It was a great experience Stephen Farrar he very was very helpful and worked hard to get everything done I will definitely be back if I ever need anyt It was a great experience Stephen Farrar he very was very helpful and worked hard to get everything done I will definitely be back if I ever need anything Else More

Great buying experience. Selection is the best in the area. The sales personnel were understanding and not terribly pushy. It’s always a long process to purchase a new vehic Selection is the best in the area. The sales personnel were understanding and not terribly pushy. It’s always a long process to purchase a new vehicle, but they did all they could to streamline the process. Very personable. More

Trustworthy Excellence I hate car deealerships, and don’t we all? This one is a unicorn, though, folks. The customer service is second to none both in sales and in service. I hate car deealerships, and don’t we all? This one is a unicorn, though, folks. The customer service is second to none both in sales and in service. They won’t mislead or pressure you to buy and the service department will keep in close and clear communication even if you’ve never bought from them and they won’t try to stick you with anything your vehicle doesn’t need. You can really trust the people at this dealership to do right by you no matter what you need. I’d never buy a truck or have my truck serviced anywhere else. More

Jeep Compass Thank you for helping us find our new family car! You guys made car shopping fun for the whole family. Jordan and Stephen kept our kids entertained wi Thank you for helping us find our new family car! You guys made car shopping fun for the whole family. Jordan and Stephen kept our kids entertained with puzzles, coloring, and a toy car for our youngest! Thanks guys! More

Excellent dealership The General Manager, Sales Person and Service Writer exemplified the meaning of great customer service. That type of quality customer service is rare The General Manager, Sales Person and Service Writer exemplified the meaning of great customer service. That type of quality customer service is rare in today’s business environment. Thank you for taking care of me. More

Purchase of a leased vehicle Stephen assisted me in the purchase of my vehicle— which I had originally leased from the dealership. The process of completing necessary paperwork an Stephen assisted me in the purchase of my vehicle— which I had originally leased from the dealership. The process of completing necessary paperwork and tasks was made super easy— which was great because I was in the process of moving out of state. Unfortunately, because of moving out of state I won’t be able to make it back to Franklin CDJR any time soon— but I highly recommend the dealership, and specifically asking for Stephen for any needs you have! More

Very friendly and helpful with the entire process They were covered over with customers on this day but as soon as I came in I was seen to, asked who I was there to see, asked my vehicle of interest, They were covered over with customers on this day but as soon as I came in I was seen to, asked who I was there to see, asked my vehicle of interest, offered a test drive, and within minutes had started the purchase process. More

Great Experience Steve Farrar and the folks at the dealership are all top notch! We were treated fairly and it was a very painless experience. Would definitely recom Steve Farrar and the folks at the dealership are all top notch! We were treated fairly and it was a very painless experience. Would definitely recommend working with Steve. More