Franklin Chrysler Dodge Jeep Ram

Exceptional experience with Donnie. We purchased a 2019 Jeep Cherokee Latitude from you a couple of weeks ago. Donnie was with us from start to finish, and we could not have been more We purchased a 2019 Jeep Cherokee Latitude from you a couple of weeks ago. Donnie was with us from start to finish, and we could not have been more pleased with his work, service, attitude, and assistance. We had 4 dealers to visit over a 2 day period, we started with Franklin CDJR, and we never had a reason to move on to anyone else. We checked out 4 or 5 vehicles, we test drove a few, and settled on the 2019 Jeep Cher. Donnie made the whole thing fantastic and smooth. He explained things well, he took his time, and has a great sense of humor, he was very personable. You have an outstanding sales person and employee in Donnie. Thank you. I have already told friends and family to go to your dealership. …..And we will be back. Mark & Cathy Summers. More

Our Jeep We found that dealing with Franklin Chrysler, Dodge, Jerp and Ram was so easy. The staff was friendly and very helpful. We suggest Stephen if buyi We found that dealing with Franklin Chrysler, Dodge, Jerp and Ram was so easy. The staff was friendly and very helpful. We suggest Stephen if buying new or used. He was very attentive to our needs. More

JEEP COMPASS! My family and I had such a great experience at Franklin CDJR! Stephen went above and beyond to provide us with the best customer service. So excited t My family and I had such a great experience at Franklin CDJR! Stephen went above and beyond to provide us with the best customer service. So excited to be driving a brand new Jeep! Thank you! More

Excellent Service Thank you Stephen Farrah for going above and beyond to deliver my new Jeep Cherokee! The sales process was very simple, paperwork a breeze but to deli Thank you Stephen Farrah for going above and beyond to deliver my new Jeep Cherokee! The sales process was very simple, paperwork a breeze but to deliver my vehicle to me while I was ill went the extra mile! Thank you so much and I look forward to our continued partnership. More

Journey to a Jeep The team at FCDJR from sales to management to finance and service was attentive and thorough through my entire car buying process. One very happy gal The team at FCDJR from sales to management to finance and service was attentive and thorough through my entire car buying process. One very happy gal and her road dawg! More

Why why why? Look we all have things that go wrong and I understand that. I had salesman telling me one thing and then management saying that wasn’t supposed to be Look we all have things that go wrong and I understand that. I had salesman telling me one thing and then management saying that wasn’t supposed to be so. I will say Alex did step up after we went round and round. I do like Alex. My other problems are taken care of but what really pisses me off is there detailer put spider webs in my brand new charger. When I confronted him he said that was natural....xxx!!!! So now I’m gonna spend $300 on a truly professional detailer to get it looking good again. Also don’t, I repeat DON’T do the perma plate they offer. I waited so long and came back twice to pick up my car and I had to help take it off so I could get to where I needed to be. Pay for a service then do it yourself. I’ll drive 2 hrs when I buy another vehicle instead of coming here. Like I said xxx.... car has 2500 miles and looks like it should have 80k because of their detailer More

My sales rep Steve Farrar was wonderful! This was the best car buying experience and salesperson I’ve ever done business with. I’d highly recommend anyone in the Nashville to give this salesm This was the best car buying experience and salesperson I’ve ever done business with. I’d highly recommend anyone in the Nashville to give this salesman a try! More

2019 charger RT Steve Farrar did everything to help me get this charger.i would highly recommend going to Franklin dodge.they went out of their way to find the right Steve Farrar did everything to help me get this charger.i would highly recommend going to Franklin dodge.they went out of their way to find the right charger i wanted.ii would shop there again. More

Awesome experience and great after-sale follow up. Stephen helped us with the purchase of our Ram 2500 HD truck. He went above and beyond to ensure that we had everything that we need. His dedication t Stephen helped us with the purchase of our Ram 2500 HD truck. He went above and beyond to ensure that we had everything that we need. His dedication to our needs and anticipation off the same are refreshing in the car buying experience. We had some housekeeping matters that needed attention. Stephen went the extra mile to make sure that we were taken care of and happy with our experience. I would recommend Stephen and Franklin CDRJ to anyone! More

vehice delivery and service I have had 3 or 4 vehicles delivered by this dealer and I think two or three by Stephen. Always there at the agreed pick-up time and clean and ready t I have had 3 or 4 vehicles delivered by this dealer and I think two or three by Stephen. Always there at the agreed pick-up time and clean and ready to go. Service has been great. No issues there. I'll be back! More