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Franklin Chrysler Dodge Jeep Ram
Franklin, TN
363 Reviews
Over the years Franklin Chrysler, Dodge, Jeep and RAM has established a reputation for providing the greater Franklin, Tennessee area with a large selection of Chryslers, Dodges, Jeeps and RAM trucks, all with unbeatable prices, along with courteous, honest service. We pride ourselves on that reputation but we consider ourselves much more than just a car dealer. We're your friends and neighbors which means we do right by you by making sure you are completely satisfied before, during and after you buy from us. We promise you an enjoyable and unforgettable experience as well to keep you safe and secure in your vehicle for as long as you own it.
We may be the #1 Volume Chrysler Dodge Jeep dealer in Tennessee but we’ll still continue to work as hard as it takes to earn your business. For us treating customers like family isn't just a slogan. It's a way of life because our loved ones live and work in the same communities as you whether you're from Brentwood, Nolesville, Murfreesboro, Spring Hill or Fairview. Please explore our site and see all of the products, services, and information we have to offer. If you have any questions, feel free to send an email, give us a call, or just drop by in person at 1124 Murfreesboro Road right here in Franklin, Tennessee. We look forward to meeting you and forming a long-lasting friendship.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 363 reviews
March 09, 2019
Why why why? Look we all have things that go wrong and I understand that. I had salesman telling me one thing and then management saying that wasn’t supposed to be Look we all have things that go wrong and I understand that. I had salesman telling me one thing and then management saying that wasn’t supposed to be so. I will say Alex did step up after we went round and round. I do like Alex. My other problems are taken care of but what really pisses me off is there detailer put spider webs in my brand new charger. When I confronted him he said that was natural....xxx!!!! So now I’m gonna spend $300 on a truly professional detailer to get it looking good again. Also don’t, I repeat DON’T do the perma plate they offer. I waited so long and came back twice to pick up my car and I had to help take it off so I could get to where I needed to be. Pay for a service then do it yourself. I’ll drive 2 hrs when I buy another vehicle instead of coming here. Like I said xxx.... car has 2500 miles and looks like it should have 80k because of their detailer More
by Jc
Employees Worked With
March 08, 2019
My sales rep Steve Farrar was wonderful! This was the best car buying experience and salesperson I’ve ever done business with. I’d highly recommend anyone in the Nashville to give this salesm This was the best car buying experience and salesperson I’ve ever done business with. I’d highly recommend anyone in the Nashville to give this salesman a try! More
by Revmarkel
Employees Worked With
Stephen Farrar
March 02, 2019
2019 charger RT Steve Farrar did everything to help me get this charger.i would highly recommend going to Franklin dodge.they went out of their way to find the right Steve Farrar did everything to help me get this charger.i would highly recommend going to Franklin dodge.they went out of their way to find the right charger i wanted.ii would shop there again. More
by dbright1958
Employees Worked With
Stephen Farrar, Josh Walls
February 25, 2019
Awesome experience and great after-sale follow up. Stephen helped us with the purchase of our Ram 2500 HD truck. He went above and beyond to ensure that we had everything that we need. His dedication t Stephen helped us with the purchase of our Ram 2500 HD truck. He went above and beyond to ensure that we had everything that we need. His dedication to our needs and anticipation off the same are refreshing in the car buying experience. We had some housekeeping matters that needed attention. Stephen went the extra mile to make sure that we were taken care of and happy with our experience. I would recommend Stephen and Franklin CDRJ to anyone! More
by Barn Mom
Employees Worked With
Stephen Farrar
February 22, 2019
vehice delivery and service I have had 3 or 4 vehicles delivered by this dealer and I think two or three by Stephen. Always there at the agreed pick-up time and clean and ready t I have had 3 or 4 vehicles delivered by this dealer and I think two or three by Stephen. Always there at the agreed pick-up time and clean and ready to go. Service has been great. No issues there. I'll be back! More
by a
Employees Worked With
Stephen Farrar
February 12, 2019
Review It was a great experience Stephen Farrar he very was very helpful and worked hard to get everything done I will definitely be back if I ever need anyt It was a great experience Stephen Farrar he very was very helpful and worked hard to get everything done I will definitely be back if I ever need anything Else More
by Mossyoak74
Employees Worked With
Stephen Farrar
February 11, 2019
Great buying experience. Selection is the best in the area. The sales personnel were understanding and not terribly pushy. It’s always a long process to purchase a new vehic Selection is the best in the area. The sales personnel were understanding and not terribly pushy. It’s always a long process to purchase a new vehicle, but they did all they could to streamline the process. Very personable. More
by A&CFred
Employees Worked With
Stephen Farrar
February 08, 2019
Trustworthy Excellence I hate car deealerships, and don’t we all? This one is a unicorn, though, folks. The customer service is second to none both in sales and in service. I hate car deealerships, and don’t we all? This one is a unicorn, though, folks. The customer service is second to none both in sales and in service. They won’t mislead or pressure you to buy and the service department will keep in close and clear communication even if you’ve never bought from them and they won’t try to stick you with anything your vehicle doesn’t need. You can really trust the people at this dealership to do right by you no matter what you need. I’d never buy a truck or have my truck serviced anywhere else. More
by Agvdj
Employees Worked With
Seth in service , Stephen Farrar
February 02, 2019
Jeep Compass Thank you for helping us find our new family car! You guys made car shopping fun for the whole family. Jordan and Stephen kept our kids entertained wi Thank you for helping us find our new family car! You guys made car shopping fun for the whole family. Jordan and Stephen kept our kids entertained with puzzles, coloring, and a toy car for our youngest! Thanks guys! More
by Odoms529
Employees Worked With
Stephen Farrar, Jordan Williams
January 26, 2019
Excellent dealership The General Manager, Sales Person and Service Writer exemplified the meaning of great customer service. That type of quality customer service is rare The General Manager, Sales Person and Service Writer exemplified the meaning of great customer service. That type of quality customer service is rare in today’s business environment. Thank you for taking care of me. More
by Al13
