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Franklin Chrysler Dodge Jeep Ram

Franklin, TN

4.2
367 Reviews
Over the years Franklin Chrysler, Dodge, Jeep and RAM has established a reputation for providing the greater Franklin, Tennessee area with a large selection of Chryslers, Dodges, Jeeps and RAM trucks, all with unbeatable prices, along with courteous, honest service. We pride ourselves on that reputation but we consider ourselves much more than just a car dealer. We're your friends and neighbors which means ...
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1124 Murfreesboro Rd

Franklin, TN

37064

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Showing 367 reviews

April 25, 2020

Very dismissive and confrontational I was interested in pricing for different trim levels of a Jeep Gladiator but Alex was somewhat hostile and questioned my motivations for doing such a More

by Potential Buyer
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Alex Antipov
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2020 -

Franklin Chrysler Dodge Jeep Ram responded

Potential Buyer, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you would like to discuss your experience in more detail, please give us a call at (615) 538-9038 at your earliest convenience. We always look for opportunities to improve. We hope to hear from you soon so we can make this right.

More
March 30, 2020

The rudest dealership Ive ever encountered. They blew a 90k sale by being smart xxx's. Rude. Owner didnt care. Avoid at all cost They have lost the connection to people...the key to sales. More

by Disappointed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Doug the owner top notch jerk.
Apr 07, 2020 -

Franklin Chrysler Dodge Jeep Ram responded

We appreciate you taking the time to leave us this feedback. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

March 29, 2020

Brandy was awesome! She was very caring and made sure my experience was great. I plan on returning to this dealership for service. Please ask to see Brandy she will take care of you! More

by Mrkcoleman100
Recommend Dealer
Yes
Employees Worked With
Brandy Willoughby
March 14, 2020

Speedy service was greatly appreciated. Thank you Angel for expedited first service and making a good first impression. Will be back again. Recommend this dealership to others. Thank you More

by krogers
Recommend Dealer
Yes
Employees Worked With
Kyle Reid
March 14, 2020

The employees are friendly and cordial but the policy they are governed by needs improvements. Would like to explain to anyone who cares at dealership. More

by pweil39611
Recommend Dealer
Yes
Employees Worked With
Brandy Willoughby
March 03, 2020

Everything went great!! Joe Brooks helped me. Told him what I wanted and what my budget was. He went above and beyond to help me!! So happy with the experience and my new Jeep Wrangler More

by italy718
Recommend Dealer
Yes
Employees Worked With
Joe Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lanre Olayemo
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2020

Tracy Was very nice and very helpful! I will definitely be back just because of the great customer service. She was overall wonderful and great. More

by malindalosborne07
Recommend Dealer
Yes
Employees Worked With
Tracy Stinson
February 21, 2020

I bought my Ram sport about three years ago and I was very happy with the way I was treated. Every time I bring it in for service I feel special. I wouldnt think of going anywhere else for service or to More

by Harry
Recommend Dealer
Yes
Employees Worked With
Seth Jacobs
February 07, 2020

customer service I scheduled a 9am appointment for a taillight assembly pigtail replacement (splice). This job is simple - just pull it into the bay - not a difficul More

by pitchsheet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christina
February 05, 2020

Stephanie and Joe were wonderful. They made the process so easy. We live in Murfreesboro but they had the Jeep Compass we wanted so Stephanie helped us over the phone for most of the process. I would recom More

by Tymonkey5
Recommend Dealer
Yes
Employees Worked With
Stephanie Hughs and Joe, Hannah Keagle
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