Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Franklin Chrysler Dodge Jeep Ram
Franklin, TN
368 Reviews
Over the years Franklin Chrysler, Dodge, Jeep and RAM has established a reputation for providing the greater Franklin, Tennessee area with a large selection of Chryslers, Dodges, Jeeps and RAM trucks, all with unbeatable prices, along with courteous, honest service. We pride ourselves on that reputation but we consider ourselves much more than just a car dealer. We're your friends and neighbors which means we do right by you by making sure you are completely satisfied before, during and after you buy from us. We promise you an enjoyable and unforgettable experience as well to keep you safe and secure in your vehicle for as long as you own it.
We may be the #1 Volume Chrysler Dodge Jeep dealer in Tennessee but we’ll still continue to work as hard as it takes to earn your business. For us treating customers like family isn't just a slogan. It's a way of life because our loved ones live and work in the same communities as you whether you're from Brentwood, Nolesville, Murfreesboro, Spring Hill or Fairview. Please explore our site and see all of the products, services, and information we have to offer. If you have any questions, feel free to send an email, give us a call, or just drop by in person at 1124 Murfreesboro Road right here in Franklin, Tennessee. We look forward to meeting you and forming a long-lasting friendship.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 368 reviews
June 17, 2020
STEPHANIE HUGHES WAS GREAT SHE MET OUR NEEDS AND GOT US IN A 2016 JEEP CHEROKEE LIMITED. GREG IN FINANCE WAS EXCEPTIONAL PURCHASE WAS FAST AND EASY IN A 2016 JEEP CHEROKEE LIMITED. GREG IN FINANCE WAS EXCEPTIONAL PURCHASE WAS FAST AND EASY More
by scottscheel25
Employees Worked With
Stephanie Hughes, Greg Shuman
June 15, 2020
the financial manger lanre took very good care of me. He was professional and provided excellent customer service. first time at the dealership and i enjoyed the experience. was professional and provided excellent customer service. first time at the dealership and i enjoyed the experience. More
by anthony
June 02, 2020
The guys at Franklin Chrysler Jeep Dodge exceptional. I worked with Thomas for the purchase of my new Dodge Durango. They were professional, and though there was a small issue with white time during my pur worked with Thomas for the purchase of my new Dodge Durango. They were professional, and though there was a small issue with white time during my purchase, Thomas and the management went above and beyond to ensure that I was satisfied. In the end I got a good deal on a vehicle, and the sales team at the dealership showed me that they appreciated and wanted my business. If you were in the market for a new or used vehicle, give this dealer a shout, On a sidenote, Thomas was very professional and never pushy, if this is your first time buying a vehicle or your 10th time, you would be well served with Thomas and with this dealership. More
by FocusSTorm
May 29, 2020
Great All Around Dealership - Love My Jeep I've been pleased with the sales and service of Franklin Chrysler, Dodge Jeep Ram (FCDJR) for over 6 years and I have purchased multiple vehicles from I've been pleased with the sales and service of Franklin Chrysler, Dodge Jeep Ram (FCDJR) for over 6 years and I have purchased multiple vehicles from from FCDJR over the same period of time. Very professional team that is trustworthy and customer focused. They all work very hard to earn my business and I am appreciative. More
by Mike SRT Jeep
Employees Worked With
I worked with JT, in sales as well., Hannah Keagle , Val Revin
May 26, 2020
Great Service Department! This is my first experience with the service department. Brandy is really great at her job. The service took less time than it was supposed to take. T This is my first experience with the service department. Brandy is really great at her job. The service took less time than it was supposed to take. They stayed in communications. More
by DVC
Employees Worked With
Brandy Willoughby
May 20, 2020
I purchased a beautiful Laramie truck from Derek and Josh. Josh went above and beyond to find me the perfect vehicle I was looking for. Within two days he located the vehicle and brought it with a home Josh. Josh went above and beyond to find me the perfect vehicle I was looking for. Within two days he located the vehicle and brought it with a home delivery service. Derek and Josh are wonderful and provided excellent customer service. And overall, the deal was fabulous Because I saved a lot more money compared to other dealers I had inquired about. More
by Sudhir
Employees Worked With
Josh in sales , Derek Sanders
May 20, 2020
Very pleasant experience! Aric was super easy to work with. Very patient and treated us very well while we searched for my wife a new SUV. Smooth and easy transaction. Hanna Aric was super easy to work with. Very patient and treated us very well while we searched for my wife a new SUV. Smooth and easy transaction. Hannah was great to work with in finance as well. Highly recommend. More
by ESS1865
Employees Worked With
Hannah Keagle , Aric Adkins
May 09, 2020
Michael Bolling was great to work with and provided what I considered a fair and reasonable price for my 2010 Chevy Silverado. I would definitely recommend my friends and family to check out Franklin Chrysl I considered a fair and reasonable price for my 2010 Chevy Silverado. I would definitely recommend my friends and family to check out Franklin Chrysler Dodge Jeep Ram! More
by James.mcmillan
Employees Worked With
Michael Bolling, Sean Donaldson
May 01, 2020
Staff was very helpful, serviced my car even though I didn’t have an appointment. Service was completed in a timely fashion. This 25 word min is silly tho didn’t have an appointment. Service was completed in a timely fashion. This 25 word min is silly tho More
by london0828
Employees Worked With
Unsure of name
