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Franklin Chrysler Dodge Jeep Ram
Franklin, TN
363 Reviews
Over the years Franklin Chrysler, Dodge, Jeep and RAM has established a reputation for providing the greater Franklin, Tennessee area with a large selection of Chryslers, Dodges, Jeeps and RAM trucks, all with unbeatable prices, along with courteous, honest service. We pride ourselves on that reputation but we consider ourselves much more than just a car dealer. We're your friends and neighbors which means we do right by you by making sure you are completely satisfied before, during and after you buy from us. We promise you an enjoyable and unforgettable experience as well to keep you safe and secure in your vehicle for as long as you own it.
We may be the #1 Volume Chrysler Dodge Jeep dealer in Tennessee but we’ll still continue to work as hard as it takes to earn your business. For us treating customers like family isn't just a slogan. It's a way of life because our loved ones live and work in the same communities as you whether you're from Brentwood, Nolesville, Murfreesboro, Spring Hill or Fairview. Please explore our site and see all of the products, services, and information we have to offer. If you have any questions, feel free to send an email, give us a call, or just drop by in person at 1124 Murfreesboro Road right here in Franklin, Tennessee. We look forward to meeting you and forming a long-lasting friendship.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 363 reviews
May 26, 2020
Great Service Department! This is my first experience with the service department. Brandy is really great at her job. The service took less time than it was supposed to take. T This is my first experience with the service department. Brandy is really great at her job. The service took less time than it was supposed to take. They stayed in communications. More
by DVC
Employees Worked With
Brandy Willoughby
May 20, 2020
I purchased a beautiful Laramie truck from Derek and Josh. Josh went above and beyond to find me the perfect vehicle I was looking for. Within two days he located the vehicle and brought it with a home Josh. Josh went above and beyond to find me the perfect vehicle I was looking for. Within two days he located the vehicle and brought it with a home delivery service. Derek and Josh are wonderful and provided excellent customer service. And overall, the deal was fabulous Because I saved a lot more money compared to other dealers I had inquired about. More
by Sudhir
Employees Worked With
Josh in sales , Derek Sanders
May 20, 2020
Very pleasant experience! Aric was super easy to work with. Very patient and treated us very well while we searched for my wife a new SUV. Smooth and easy transaction. Hanna Aric was super easy to work with. Very patient and treated us very well while we searched for my wife a new SUV. Smooth and easy transaction. Hannah was great to work with in finance as well. Highly recommend. More
by ESS1865
Employees Worked With
Hannah Keagle , Aric Adkins
May 09, 2020
Michael Bolling was great to work with and provided what I considered a fair and reasonable price for my 2010 Chevy Silverado. I would definitely recommend my friends and family to check out Franklin Chrysl I considered a fair and reasonable price for my 2010 Chevy Silverado. I would definitely recommend my friends and family to check out Franklin Chrysler Dodge Jeep Ram! More
by James.mcmillan
Employees Worked With
Michael Bolling, Sean Donaldson
May 01, 2020
Staff was very helpful, serviced my car even though I didn’t have an appointment. Service was completed in a timely fashion. This 25 word min is silly tho didn’t have an appointment. Service was completed in a timely fashion. This 25 word min is silly tho More
by london0828
Employees Worked With
Unsure of name
April 28, 2020
Excellent People !! Doug, Thomas and the team truly listened and wanted me to get in the vehicle I wanted ! The dealership also made us feel safe as they are taking COVID 19 seriously. BK listened and wanted me to get in the vehicle I wanted ! The dealership also made us feel safe as they are taking COVID 19 seriously. BK More
by KnightHorst
April 25, 2020
Very dismissive and confrontational I was interested in pricing for different trim levels of a Jeep Gladiator but Alex was somewhat hostile and questioned my motivations for doing such a I was interested in pricing for different trim levels of a Jeep Gladiator but Alex was somewhat hostile and questioned my motivations for doing such a thing. The dealership has a decent amount of inventory that I drove over an hour to view but I will be looking to another dealer in the area if it is such a hassle to merely get an offer on a vehicle I am interested in. More
by Potential Buyer
Employees Worked With
March 30, 2020
The rudest dealership Ive ever encountered. They blew a 90k sale by being smart xxx's. Rude. Owner didnt care. Avoid at all cost They have lost the connection to people...the key to sales. They blew a 90k sale by being smart xxx's. Rude. Owner didnt care. Avoid at all cost They have lost the connection to people...the key to sales. More
by Disappointed
Employees Worked With
Doug the owner top notch jerk.
March 29, 2020
Brandy was awesome! She was very caring and made sure my experience was great. I plan on returning to this dealership for service. Please ask to see Brandy she will take care of you! experience was great. I plan on returning to this dealership for service. Please ask to see Brandy she will take care of you! More
by Mrkcoleman100
Employees Worked With
Brandy Willoughby
March 14, 2020
Speedy service was greatly appreciated. Thank you Angel for expedited first service and making a good first impression. Will be back again. Recommend this dealership to others. Thank you for expedited first service and making a good first impression. Will be back again. Recommend this dealership to others. Thank you More
by krogers
Employees Worked With
Kyle Reid
