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Frankfort Toyota

Frankfort, KY

4.9
3,667 Reviews
Frankfort Toyota is a family-owned and operated business. We take pride in our community and are honored to provide our services to TMMK(Toyota Motor Manufacturing Kentucky). Our customers appreciate the way we do business, and we know you will too! We attribute our entire repeat and referred customers to having built a reputation on providing courteous and honest service. No games. No gimmicks. No hassles. Call or take a short drive to Frankfort Toyota today!
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1001 Leestown Road

Frankfort, KY

40601

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Showing 3,667 reviews

January 01, 2019

Fabulous dealership! I would recommend Frankfort Toyota for anyone who wants to purchase a Toyota! They are great to deal with, more fair on price than most dealers in Ce More

by Sue H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Doris, Clay Guthrie
Jan 02, 2019 -

Frankfort Toyota responded

Thank you for your business. We appreciate you choosing us for your buying experience.

January 01, 2019

Expert Care Very impressed with staff, great service and comfort during our wait. Staff was friendly and customer care outstanding. It was a very cold day and the More

by Coolgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phone operator. , Judy Hensley
Jan 02, 2019 -

Frankfort Toyota responded

Fantastic to hear! Thank you for your business and we look forward to seeing you again.

December 31, 2018

Great place to buy a car and get it serviced The service area is clean and very professional. They have an attractive and nice waiting area. Televised big board indicates where your vehicle is More

by Pmr3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2019 -

Frankfort Toyota responded

Thank you for choosing Frankfort Toyota. We look forward to serving your automotive needs for years to come.

December 31, 2018

Great local dealership Great small town dealership with a personal feel and touch. This is my 2nd purchase with this dealership and they always go above and beyond. Also gre More

by CodyWright
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skeet Tuttle
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Doris
Jan 02, 2019 -

Frankfort Toyota responded

That's fantastic to hear. Thank you for coming back to us for your 2nd purchase. From Sales to Service we appreciate your business. Please let us know any time we can be of assistance.

December 31, 2018

Service Great quality, top notch customer service, convenient location, and very respectful of their customers time. Highly recommend this dealership for new More

by Momma Tab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Doris
Jan 02, 2019 -

Frankfort Toyota responded

Thank you very much for your business and recommendation.

December 31, 2018

service techs lie Supposed to get tires rotated and they didn’t do it. This is the second time for this. Just do ur job. Now I have to waste time and gas to go back More

by Pissed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg was service tech
Jan 02, 2019 -

Frankfort Toyota responded

We implore you to please contact our Customer Relations Manager, Kelly Buffin, so he can get to the bottom of the matter quickly. It is vitally important that we know if a Technician is not following Repair Orders.

December 31, 2018

Service Department Curtious employees in Service Department, nice and comfortable waiting area, with snacks and drinks, never a long wait. They’ve always treated me very More

by Tundra guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Savannah Brooke Hall
Jan 02, 2019 -

Frankfort Toyota responded

We appreciate your business so much. Please let us know any time you have questions or concerns.

December 31, 2018

Great Service! Fast, friendly, efficient service every time! I highly recommend Beth, and the Frankfort Toyota Service Department folks to keep my car in excellent r More

by megaroo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2019 -

Frankfort Toyota responded

We appreciate your business very much. Beth has been with us for many years and is a vital part of our Service team. Please do not hesitate to give her a call any time you need assistance.

December 31, 2018

Could not ask for better treatment I have recommended this dealership to all my friends that are Toyota owner's. The overall experience far exceeds that of other competitor's. It is t More

by 4Runnerforlife
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
"Elvis" Scott Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Doris
Jan 02, 2019 -

Frankfort Toyota responded

Fantastic! Thank you for choosing Frankfort Toyota.

December 31, 2018

Service They did a wonderful job on my car. I came in for an oil change and a tire rotation. They were very effective and got my car done in a timely manner. More

by Morgan99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Greg Lentini, Doug Doris
Jan 02, 2019 -

Frankfort Toyota responded

Thank you for choosing us for your servicing needs. We appreciate your business.

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