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Frankfort Toyota

Frankfort, KY

4.9
3,735 Reviews
Frankfort Toyota is a family-owned and operated business. We take pride in our community and are honored to provide our services to TMMK(Toyota Motor Manufacturing Kentucky). Our customers appreciate the way we do business, and we know you will too! We attribute our entire repeat and referred customers to having built a reputation on providing courteous and honest service. No games. No gimmicks. No hassles. Call or take a short drive to Frankfort Toyota today!
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1001 Leestown Road

Frankfort, KY

40601

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Showing 3,735 reviews

April 10, 2019

Zach “the van man” jones was great to work with. Dan Hicks and Zach “the van man” jones were wonderful to work with. Dana in finance was NOT friendly and if it weren’t for Zach and dan, we wouldn’t h More

by Jonna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Arnold
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Jones
April 06, 2019

2016 Camry I was very pleased with my experience at Frankfort Toyota. Zach listened to everything I wanted and was looking for and kept me within my budget. He p More

by faith1002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Jones
April 03, 2019

Oil Change Visit I took my Rav 4 into Toyota of Frankfort for an oil change and tire rotation. I was met as I drove into the service area and registered quickly. I was More

by kcrobinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2019 -

Frankfort Toyota responded

Thank you for choosing Frankfort Toyota for your servicing needs. Beth has been an all-star in the service for us for many years. We appreciate you coming in.

April 01, 2019

Quick & Easy, No Pressure Sale David Burnside was wonderful to work with in the purchase of my Certified Used Highlander. He was very accommodating to us driving in from out of tow More

by The Rollers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Burnside
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Gorth
Apr 02, 2019 -

Frankfort Toyota responded

Thank you for choosing Frankfort Toyota. We appreciate the extra effort coming from out of town and we hope you will enjoy the Highlander for many years. David has been with us for many years and is such a pleasure to work with as you experienced first hand.

April 01, 2019

Painless and without hassle I went in and clearly stated my intentions and price. They did the best they could to accommodate me. No pressure and lots of patience. I have a deale More

by J. Littleton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2019 -

Frankfort Toyota responded

We always try to accommodate our guests to the best of our ability. Thank you for coming in and giving us the chance to serve you. We appreciate your business very much.

March 20, 2019

Awesome experience Best experience I have had while looking for a truck. My sales person Tyler Wells made it an awesome experience. Answered my questions and helped when More

by Trucklover62
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tyler Wells
Mar 21, 2019 -

Frankfort Toyota responded

We thank you for your business. It was our pleasure to assist you and we are confident you will enjoy that truck for years.

March 19, 2019

Good experience. Everyone quite helpful. Good selection of vehicles and options. Salesman was very helpful. Took time to explain functions I was not familiar with. Offered several extended More

by stump grinder
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Arnold
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Wise
Mar 19, 2019 -

Frankfort Toyota responded

Thank you for coming in and giving us the opportunity to assist you. We appreciate your business and are looking forward to seeing you again.

March 16, 2019

So confused by the treatment I just received in service depa Took in for simple oil change. Possibly something stuck in front wheel well. Told tires were rubbing because of being oversized. All tires and serv More

by Confused
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Beth Kaiser
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2019 -

Frankfort Toyota responded

We apologize for the confusion and frustration surrounding your service visit and hope to be able to help. Please contact our Customer Relations Manager, Kelly Buffin, at 502-695-1500 at your convenience and he will be happy to assist you further.

March 14, 2019

Great Was just going to look at some trucks but ended up taking a 2015 Toyota trunda home with me. Very happy with the truck these guys rock. More

by Cruth283
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2019 -

Frankfort Toyota responded

Thank you for coming in and we appreciate your business. We are sure you will love the Tundra. Please let us know though should you have any questions.

March 08, 2019

Great service, record time on paperwork I’ve not met anyone at Frankfort Toyota who wasn’t focused on the customer. If they don’t have what you want, they’ll work with you to find it, and th More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
"Elvis" Scott Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Fields
Mar 11, 2019 -

Frankfort Toyota responded

Mike, you hit the nail on the head here at Frankfort Toyota for what we mean as a company. From the owners all the way down the customer is our only priority. Thank you so much for your business.

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