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Frankfort Toyota

Frankfort, KY

4.9
3,632 Reviews
Frankfort Toyota is a family-owned and operated business. We take pride in our community and are honored to provide our services to TMMK(Toyota Motor Manufacturing Kentucky). Our customers appreciate the way we do business, and we know you will too! We attribute our entire repeat and referred customers to having built a reputation on providing courteous and honest service. No games. No gimmicks. No hassles. Call or take a short drive to Frankfort Toyota today!
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1001 Leestown Road

Frankfort, KY

40601

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Showing 3,632 reviews

January 02, 2019

Great experience! We worked with David for months, he got us into the perfect vehicle for our lease! He was very knowledgeable and friendly and would definitely recomme More

by Mkinne09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Burnside
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2019 -

Frankfort Toyota responded

Thank you for choosing us. We appreciate your business.

January 02, 2019

Great Experience We were looking for a good used Sienna and Mr. Clark helped us to find the right van at the right price we wanted. One of the first times I've been to More

by JTester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Burnside
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Clark
Jan 03, 2019 -

Frankfort Toyota responded

We hope you are enjoying the Sienna and thank you for your business and recommendation.

January 02, 2019

Excellent sales staff David burnside went above and beyond to get me in my new tundra. He is very knowledgeable and professional. Will definitely deal with this dealership More

by Weber718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Burnside
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Gorth
Jan 03, 2019 -

Frankfort Toyota responded

It was our pleasure . Enjoy the Tundra and thank you for your business.

January 01, 2019

Great dealership. Frankfort Toyota is great. Good people that know how to work with others and they stand by their work. The prices are not bad and they will give disco More

by Pleased
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2019 -

Frankfort Toyota responded

Thank you for your business. Please let us know if we can be of assistance.

January 01, 2019

Fabulous dealership! I would recommend Frankfort Toyota for anyone who wants to purchase a Toyota! They are great to deal with, more fair on price than most dealers in Ce More

by Sue H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Doris, Clay Guthrie
Jan 02, 2019 -

Frankfort Toyota responded

Thank you for your business. We appreciate you choosing us for your buying experience.

January 01, 2019

Expert Care Very impressed with staff, great service and comfort during our wait. Staff was friendly and customer care outstanding. It was a very cold day and the More

by Coolgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phone operator. , Judy Hensley
Jan 02, 2019 -

Frankfort Toyota responded

Fantastic to hear! Thank you for your business and we look forward to seeing you again.

January 01, 2019

Quick service as always. Very convenient. Shuttle service offered, nice waiting area with refreshments & comfortable seating areas . Staff is always very friendly. More

by Jay9763
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2019 -

Frankfort Toyota responded

Thank you for choosing Frankfort Toyota. We appreciate your business.

December 31, 2018

Service Department Curtious employees in Service Department, nice and comfortable waiting area, with snacks and drinks, never a long wait. They’ve always treated me very More

by Tundra guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Savannah Brooke Hall
Jan 02, 2019 -

Frankfort Toyota responded

We appreciate your business so much. Please let us know any time you have questions or concerns.

December 31, 2018

Service Great quality, top notch customer service, convenient location, and very respectful of their customers time. Highly recommend this dealership for new More

by Momma Tab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Doris
Jan 02, 2019 -

Frankfort Toyota responded

Thank you very much for your business and recommendation.

December 31, 2018

service techs lie Supposed to get tires rotated and they didn’t do it. This is the second time for this. Just do ur job. Now I have to waste time and gas to go back More

by Pissed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg was service tech
Jan 02, 2019 -

Frankfort Toyota responded

We implore you to please contact our Customer Relations Manager, Kelly Buffin, so he can get to the bottom of the matter quickly. It is vitally important that we know if a Technician is not following Repair Orders.

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