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Frankfort Toyota

Frankfort, KY

4.9
3,735 Reviews
Frankfort Toyota is a family-owned and operated business. We take pride in our community and are honored to provide our services to TMMK(Toyota Motor Manufacturing Kentucky). Our customers appreciate the way we do business, and we know you will too! We attribute our entire repeat and referred customers to having built a reputation on providing courteous and honest service. No games. No gimmicks. No hassles. Call or take a short drive to Frankfort Toyota today!
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1001 Leestown Road

Frankfort, KY

40601

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Showing 3,735 reviews

August 26, 2019

Kelly in customer service I forgot my coupon. Kelly returned my call. I had called service manager earlier. He didn't call me back. Kelly was excellent in his job. Due to More

by Bumper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Buffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2019 -

Frankfort Toyota responded

It is always our pleasure to assist you. Kelly has been with us for many years as our Customer Relations Manager and we are fortunate to have him on our management team. Please feel free to contact him anytime he can be of assistance.

August 26, 2019

Oil change I took my car in for an oil change & the service was excellent. All employees that I encountered were friendly & the oil change was completed in a rea More

by Shannon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Green & David Manning
Aug 27, 2019 -

Frankfort Toyota responded

Our Service department strives to complete oil changes in I hour or less to making things as convenient as possible for our guests. Thank you for your business Shannon.

August 26, 2019

Always stellar service! The service team at Frankfort Toyota is one of the best around. They treat me and my 2003 Camry with the same respect as they do someone with a brand- More

by KarenE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2019 -

Frankfort Toyota responded

Frankfort Toyota is happy to be your Service center Karen. Thank you for your business and please let us know whenever we can be of assistance.

August 26, 2019

Serviced vehicle Staff was Very prompt & helpful. They had my car done quickly with little wait time. Price was reasonable. Staff was friendly. Plan to go there agai More

by Bow55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2019 -

Frankfort Toyota responded

We are looking forward to seeing you in again in the Service department, Thank you for your business.

August 26, 2019

RAV 4 hybrid Great experience at this dealership. No pressure, had a good selection of hybrids. Everyone was very nice and helpful. We have now bought 3 cars there More

by SM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Buffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2019 -

Frankfort Toyota responded

Thank you for continuing to come back to Frankfort Toyota again and again. Your business is very appreciated here and if we can ever be of help please let us know.

August 25, 2019

Listened and didn't push We had a great experience at the dealership and were pleased with how relaxed the staff were. They listened and didn't try to push extra features of s More

by Micruikshank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hicks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Murray, Zach Jones
Aug 26, 2019 -

Frankfort Toyota responded

Thank you for choosing us for your buying experience, we are thrilled to hear that you had a great one. Frankfort Toyota appreciates your business and we are happy to assist you whenever needed.

August 25, 2019

Oil change and tire rotation Always good customer service at this dealership. Never had a problem. They do everything they can to assist you in getting the job done. 👍🏾👍🏾 Job More

by Heemah24!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sam and the other guy I can not remember his name, but everyone in the service department is friendly. There was a lady that checked me out that always provides good customer service also.
Aug 26, 2019 -

Frankfort Toyota responded

Thank you very much. We appreciate your business and the kind review.

August 23, 2019

New Car Purchase Frankfort Toyota is a great place to do business. The staff were extremely courteous and made you feel welcome without being pushy. I will definite More

by Camry girl
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2019 -

Frankfort Toyota responded

Fantastic! We are thrilled to hear that, thank you for your business and please let us know anytime we can be of assistance.

August 23, 2019

Frankfort Toyota is excellent I was in the market for a new car and needed to trade my car in. Frankfort Toyota was awesome and helped me through the process without trying to se More

by SPETER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clay Guthrie
Aug 26, 2019 -

Frankfort Toyota responded

That is wonderful to hear, Thank you for giving us the opportunity to earn your business and we look forward to seeing you again in the future.

August 23, 2019

Great Service They rolled out the red carpet for me. I should up early to my appointment and they took me right in. They greeted me at my car with a smile and were More

by Vande5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2019 -

Frankfort Toyota responded

Frankfort Toyota Service strives to have our maintenance customers wait time be 60 minutes or less and it sounds like they are doing a good job of meeting that time. Thank you so much for your business.

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