Frank Fletcher Bentonville Honda

Great customer service Scott Peckham in the Service area always provides me with Rolls Royce service. If there was s RR service agent in Bentonville- he would be the man Scott Peckham in the Service area always provides me with Rolls Royce service. If there was s RR service agent in Bentonville- he would be the man for the job. Good service, sense of humor, but always professional. More

Brian Wilmoth is the BEST! Brian was so helpful. Really a nice guy. I will differently buy another car from him. Brain knew this was a hard thing for me to do after losing my Brian was so helpful. Really a nice guy. I will differently buy another car from him. Brain knew this was a hard thing for me to do after losing my husband . I had never brought a car in my own. He really took his time and showed a lot of compassion. Thank you! More

Great experience Jordan was great to work with. Couldn't be more pleased. Was professional, courteous, extremely comfortable to work with. It was handled in a very tim Jordan was great to work with. Couldn't be more pleased. Was professional, courteous, extremely comfortable to work with. It was handled in a very timely and hassle free manner. More

Excellent Service My Service Advisor was polite, friendly and dealt with me expeditiously. Service was completed in short order - took much less time than had been est My Service Advisor was polite, friendly and dealt with me expeditiously. Service was completed in short order - took much less time than had been estimated. More

Good, jut one complaint everything went great with salesman and in the purchase. The problem was after the deal we had to go see an insurance salesperson for verification of everything went great with salesman and in the purchase. The problem was after the deal we had to go see an insurance salesperson for verification of our insurance per company policies. We told the person we were tired and did not want a quote and would not switch companies. After 40 minutes of his continuing to work up a policy and price, and after several times of us saying we just wanted the verification and offered him the required proof of insurance (which he said he already had) he finally highlighted our coverage and passed us on to the next person. This was such a blatant attempt to get us to switch insurance companies after we told them we would not do, and a waste of 40 plus minutes we will never get back. We told the FI manager we were disappointed and that we could not give the dealership a 10 rating even though the rest of the experience rated it. It is a pity the whole process is demoted by this obvious attempt to get more money from their customers More

Great Customer Service. Always with the customer in mind! Great customer service. Friendly and keep the customers needs and requests in mind. Quick and convenient. Scott Peckham great service. Enjoyed talk Great customer service. Friendly and keep the customers needs and requests in mind. Quick and convenient. Scott Peckham great service. Enjoyed talking with Brian Wilmoth about a new vehicle. More

Good job I like the service they provide and how they explain what they did to my car. And they are very friendly. And fast service provide. I like the service they provide and how they explain what they did to my car. And they are very friendly. And fast service provide. More

Warranty service Excellent experience with the service dept. Advisor went the extra mile to assure my problem was resolved to my complete satisfaction in a expedited t Excellent experience with the service dept. Advisor went the extra mile to assure my problem was resolved to my complete satisfaction in a expedited time frame. More

Lovin’ My new Accord! My salesperson Joe was outstanding. His knowledge and professionalism is second to none. I felt I got a great deal on the new car, and fair trade in My salesperson Joe was outstanding. His knowledge and professionalism is second to none. I felt I got a great deal on the new car, and fair trade in value. My only complaint was the finance manager, Tyler. I’m not sure if he was just having a bad day, but he wasn’t very friendly. My wife had to sign her portion of the paperwork at a different time then me, and she commented that he was rude. Almost like we were interrupting his day. Other than that, my experience was good. More

Worked with our requests Very kid friendly and tried to accommodate to each request for the vehicle and price we wanted. Very happy with our purchase! And look forward to fut Very kid friendly and tried to accommodate to each request for the vehicle and price we wanted. Very happy with our purchase! And look forward to future purchases! More