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Frank Fletcher Bentonville Honda

Bentonville, AR

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146 Reviews

2921 Moberly Ln

Bentonville, AR

72712

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146 Reviews of Frank Fletcher Bentonville Honda

January 27, 2014

I scheduled an appointment to have my car serviced and they were so helpful! It was gonna be an hour wait which I did not mind because they had internet, hot chocolate, and comfortable chairs. I was so pl More

by kxb010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Blake
Feb 13, 2014 -

Frank Fletcher Bentonville Honda responded

Thank you for your feedback! Kimberly Favazzo Patrum

January 24, 2014

Arranged a 2014 Honda Accord purchase via email with their Internet sales guy Jerry Gore. He is great to deal with, quick to respond and we negotiated and closed the deal quickly. Pleasure to deal wit More

by howardh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Gore
Feb 13, 2014 -

Frank Fletcher Bentonville Honda responded

Thank you for your feedback! Kimberly Favazzo Patrum

December 31, 2013

WHY? I have used this dealership for the past 11 years as my wife and I have purchased at least 7 vehicles. Their service has been "Top" from the front in sales to the back at the service department. Ever More

by zge0004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Kesner
Dec 31, 2013 -

Frank Fletcher Bentonville Honda responded

Thank you very much! Kimberly

November 05, 2013

Went in to service my Honda Pilot. Ryan greeted me very friendly and professionally in the service drive. He went above and beyond in helping me with my service needs and told me pricing up front. It was h More

by businessguru33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan H
Nov 07, 2013 -

Frank Fletcher Bentonville Honda responded

Thank you for your feedback. Kimberly Favazzo

October 15, 2013

Bryan is the reason we purchased our car with you. He presented a sharp contrast to the auto park salesmen who were more high pressure and less genuinely interested in helping us find what was right for More

by mharrod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Davis
Oct 21, 2013 -

Frank Fletcher Bentonville Honda responded

Thank you for your feedback! Kimberly Favazzo Patrum

September 24, 2013

My experience with Fletcher Honda was outstanding! Great price and buying experience. Appreciated the financial department working with Honda to give me an excellent rate. Amazed how fast they had the loan More

by gib180
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Toburen
Oct 02, 2013 -

Frank Fletcher Bentonville Honda responded

Thank you for your feedback! Congratulations on your purchase. Kimberly Favazzo Patrum - Director of E-Commerce

September 11, 2013

I didnot check the car properly and took it on trust as one of my friends had already bought a car from there. But witihn 1 week of taking delivery, I found a door strap is torn which I didnot notice previ More

by debu_10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Wes Hunniford, Loren Allison
Sep 19, 2013 -

debu_10 responded

Another issue rose up today when I took my car on the highway, I found the wheel alignment to be wrong and the car is pulling to the right side. Isn't it the responsibility of the dealer to get these major things fixed and then sell the car. Its a life risk for me as in highways these sort of issues are very dangerous. Had a word on it with Wes today and he said he will have a word with his manger and let me know what he can do, otherwise I will have get it fixed from outside as this is a major issue. If I would have been aware of these issues, then I would not have opted for this car. If I can't trust you, then why will I go to buy a car with higher price from a dealer. Within a single month I see so many issues cropping up with the car, which is not at all acceptable.

August 16, 2013

Enjoyed working with Maurice. She made are car buying experience a great one. I trust the dealership when it comes to buying quality vehicles. I will be back and I will recommend Fletcher to anyone pur More

by Shapell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Gallaway
Aug 23, 2013 -

Frank Fletcher Bentonville Honda responded

Great! Thank you for sharing your experience with others. Kimberly

May 05, 2013

I highly recommend Frank Fletcher Honda in Bentonville. I live in Little Rock and it was worth the drive. I usually hate the car buying process, but this experience was different. I got a great car, for a More

by terri1215
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tye Hollingsworth
Jun 17, 2013 -

Frank Fletcher Bentonville Honda responded

Thank you for your feedback and driving to Bentonville. Kimberly

April 17, 2013

I looked online at their pre owned vehicles and then sent an email with my preferences from their website. Within a few minutes, I received a call and then we followed more with with texts. Next thing I knew More

by JillVaughan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carla Jackson, Wes Hunniford
Apr 23, 2013 -

Frank Fletcher Bentonville Honda responded

Carla, Wes, and the entire Auto Group want to extend our sincere Thank you for the opportunity to earn your business. Kimberly