Frank Brown Auto and Truck Ranch
Lubbock, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 4,281 reviews
Sales man was good, manager sucks , can't even smile , didn't explain anything about vehicle maintenance or oil change didn't explain anything about vehicle maintenance or oil change More
Deeandra was and dealership staff was great in helping me purchase my new vehicle in a timely manner. purchase my new vehicle in a timely manner. More
On time. Fees were well within quoted expense. Provided transportation to home rather than waiting in lobby. Excellent follow-up. Fees were well within quoted expense. Provided transportation to home rather than waiting in lobby. Excellent follow-up. More
I love that this dealership does not add overpriced extras and charge for installation. I got just what I wanted. Everyone was helpful and informative. If I asked a question that needed clarific extras and charge for installation. I got just what I wanted. Everyone was helpful and informative. If I asked a question that needed clarification, Ricardo got back to me with an answer in a timely manner. More
I received excellent service from the time I arrived until the time I left. I will definitely be going back to Frank Brown’s for my next vehicle. until the time I left. I will definitely be going back to Frank Brown’s for my next vehicle. More
Personnel are friendly and courtius the technician was knowledgeable and performed the repair diligently and correctly have no issues since the repair and willing to recommend future service. knowledgeable and performed the repair diligently and correctly have no issues since the repair and willing to recommend future service. More
Excellent service. Quick and professional. The employees are well-trained. It only took me about 15-20 minutes to get my oil changed Quick and professional. The employees are well-trained. It only took me about 15-20 minutes to get my oil changed More
Salesman angel manciel didn’t know about HondaLink, xm radio free for 3 months, show us how to program garage opener, different drive settings ie sand & snow, set door locking when exit vehicle, go over f radio free for 3 months, show us how to program garage opener, different drive settings ie sand & snow, set door locking when exit vehicle, go over features of ridgeline, etc. Salesman dennanna Massey spent 2 hours going over features & how to operate vehicle when went back to ask questions about some things. She is familiar w/the product More