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Frank Brown Auto and Truck Ranch

Lubbock, TX

Overview
Reviews
Vehicles
4.7
4,358 Reviews
Call Dealership (806) 796-7777
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5802 TX-327 Spur

Lubbock, TX

79424

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Showing 4,358 reviews

October 11, 2024

Service with a smile from Dee Mathes! Sales personnel service makes the difference between dealerships. She is very knowledgeable and patient. Caleb and Michael were good to work with More

by C&R
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Deanndra Mathes
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Oct 11, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

October 11, 2024

Wonderful dealership. Outstanding customer service. This is the only place I’ll be buying my vehicles from in the future. More

by hardincara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Cole
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Oct 17, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales Frank Brown GMC experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director

October 10, 2024

Big selection of vehicles with courteous people. Yes yes yes yes yes yes yes yes More

by MONNIE1706
Recommend Dealer
Yes
Employees Worked With
Philip Jansen
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Oct 11, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales Frank Brown GMC experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director

October 09, 2024

Got my car in the same day and fixed the same day price was fair and the sweetest man gave me a ride home and picked me up when my car was completed More

by cshipp1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Report | Print
Oct 11, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

October 09, 2024

Everything went great and no complaints. Everyone handled all of the details in a timely manner More

by wboedeker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Philip Jansen
Report | Print
Oct 11, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales Frank Brown GMC experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director

October 09, 2024

They found me a diamond in the rough. The issue I had is when I bought the vehicle the TPMS sensors were working but when I picked up the vehicle it was not. They also had to re-wash th More

by jrackler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyson Hall
Report | Print
Oct 11, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

October 07, 2024

Very pleasant and straight forward interactions with all members involved. Offered a good deal with no hesitation More

by luillo1995
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb , Phillip Richardson
Report | Print
Oct 07, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

October 07, 2024

Very professional! ! Great Price and wAit time wasn't long.the atmosphere was great and very friendly PAUL the service manager is the BEST,He make you feel at home.Expla More

by vannjoan51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul, Tyson Hall
Report | Print
Oct 08, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

October 07, 2024

The service was good. The guys fixing my car are knowledgeable and polite. I won't take my car elsewhere. More

by mmaldia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale?
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Oct 08, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

October 05, 2024

I had a great experience with the salesman. He was very patient and helpful during the purchase process. More

by ruth
Recommend Dealer
Yes
Employees Worked With
Ethan McKenzie
Report | Print
Oct 07, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

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