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Frank Brown Auto and Truck Ranch

Lubbock, TX

Overview
Reviews
4.7
4,356 Reviews
Call Dealership (806) 796-7777
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5802 TX-327 Spur

Lubbock, TX

79424

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Showing 4,356 reviews

May 19, 2023

Order came in faster than expected. Delivered quickly after truck dropped off. Very professional delivery. No games, just what we asked for. More

by JMA777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Mckenzie
Report | Print
May 21, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity GMC to service your GMC and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC

May 18, 2023

We are very happy with our 2023 Yukon. We have owned a GMC vehicle for over 20 years in a row and have been very pleased with the quality and reliability. This Yukon is the second we have More

by ramsey5277094
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Philip Jansen
Report | Print
May 21, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

May 18, 2023

I had been working with Ethan for several months. He was always courteous as well as professional. He provided my wife and I a great experience and went out of his way to make sure our needs were met More

by sjcreed@gmail.com
Recommend Dealer
Yes
Employees Worked With
Ethan McKenzie
Report | Print
May 18, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

May 17, 2023

Promises made. Not kept. Still don’t have a brake assist in the truck as of yet More

by lubbockonlinegaragesale
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lara
Report | Print
May 18, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

May 12, 2023

5 Great experience with Phil. Stress free purchase! Phil Made the buying process so easy! More

by kristi.jones@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Excellent
Report | Print
May 13, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

May 10, 2023

The sales and accounting personal were very professional and straight forward. Considering the current state of the economy, I would recommend them to anyone needing to purchase a new vehicle. More

by ladycub3@gmail.com
Recommend Dealer
Yes
Employees Worked With
Jack Gilvin, Jack Gilvin
Report | Print
May 10, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

May 09, 2023

This is my 2nd GMC I purchased with Phillip. Great experience! Very fast and efficient service, staff was very friendly. Definitely recommend! More

by kmoreno84.km
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Philip Jansen
Report | Print
May 10, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

May 05, 2023

Excellent dealership. Phil was very knowledgeable about the pilot. Would buy here again. Lol again.. that’s more than 15 More

by lannyfowler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phillip Richardson
Report | Print
May 05, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

May 04, 2023

The dealing was not great The people that make the deciding yes or no just didn't far right with me. I gave them a good offer and they turned me down. Then they talked it over and called me up with th More

by rrr1945@comcast.net
Recommend Dealer
No
Employees Worked With
Norma
Report | Print
May 04, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent experience at Frank Brown. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

May 03, 2023

Robby Phillips was very helpful and answered all the questions I had very nice man More

by jeremygonzales4422@gmail.com
Recommend Dealer
Yes
Employees Worked With
Robby Phillips, Robby Phillips
Report | Print
May 04, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

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