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Frank Brown Auto and Truck Ranch

Lubbock, TX

4.7
4,358 Reviews

5802 TX-327 Spur

Lubbock, TX

79424

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Showing 4,358 reviews

February 24, 2018

Tires were BAD! Thank you I took my CRV in for an oil change. Everything was running fine, so I had not noticed that my tires were nearly bald on the inside. Thank you for brin More

by mbullock53
Customer Service
Recommend Dealer
Yes
Employees Worked With
Philip Jansen
February 24, 2018

Great job!! Did an amazing job of making sure I got what I wanted.explained everything perfectly I was very happy with their help would definitely recommend More

by COLTF213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Sauceda
February 23, 2018

Service Dept - out quickly I got my Oil changed in 35 minutes. I appreciate the quick job that allowed me to get in and out and get to work. More

by tmills2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember anyone's name except Terry at the front desk.
February 23, 2018

Oil Change I didn't have much time for the oil change this particular day and asked if it would be possible or should I come at another time. I was assured that More

by bgwyatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Sauceda
February 21, 2018

Didn’t even last a week Bought a used vehicle, looked good, felt good, I asked to get a few items fixed that didn’t work properly and they charged me $1,300 extra. Salesman e More

by jesussanchez345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dayne
February 20, 2018

Frank Brown Dealership We have purchased our last 5 vehicles from Frank Brown and have always received outstanding service from the salesman and the service department! The More

by mlbowland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Richardson
February 19, 2018

No Hassle Purchase My wife and I went to price the new Honda Odyssey. We have owned two from Frank Brown and always had good experiences and service. Once again, Frank More

by rjestes3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Bryant, Phil Richardson
September 03, 2010

We reached an agreement on a new Honda, and then the next day when we returned to do the paperwork, they would not honor the previous agreement. The salesman who agreed to our deal was not there so I called More

by crwTTU
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
John (sales), Sam (finance officer)
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