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Frank Brown Auto and Truck Ranch

Lubbock, TX

4.7
4,351 Reviews
Frank Brown Auto & Truck Ranch first opened its doors in Lubbock in May, 1970. Since that time, we have continuously been among the top dealerships in new and used cars, trucks, vans and SUV's. We attribute this success to the professionalism and courtesy with which we treat our customers and the flexibility our customers enjoy during the buying process.
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5802 TX-327 Spur

Lubbock, TX

79424

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Showing 4,351 reviews

March 03, 2018

New Vehicle Purchase Very pleasant experience during the purchase of our new vehicle. Bernardo was professional and knowledgeable. Also had good conversations with John P More

by Casey40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernardo Ottoni
March 03, 2018

Always my first stop I've bought my last 3 vehicles from Frank Brown and it's always been a very fast, very enjoyable experience. I can guarantee that I'll continue to com More

by kedocazaka
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Cole
March 03, 2018

2018 Yukon Denali Purchase Love my new Yukon Denali! I am a return customer with Philip Jansen and Frank Brown GMC. I have always received excellent service from him and all t More

by KarenW
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Jansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2018

Knowledgeable Salesman My experience with Bernardo was excellent. Can’t begin to explain the feeling of comfort my wife and I felt when he started talking and explaining fea More

by Rat830
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernardo Ottoni
February 28, 2018

Amazing Service Every time I come in they are always friendly. They check everything on the car each time and always let me know if there is something going on. They More

by j_stafford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry and Tony
February 28, 2018

Helpful, knowledgeable and friendly. Bernardo was very knowledgeable about the car I wanted and was friendly and helpful with all my questions or any concerns. I appreciated his knowled More

by Carolyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernardo Ottoni
February 27, 2018

OIL change! So helpful! I am always treaged so nicely! I love the service and the way I am treated! excellent service! I feel safe when I leave! Your guys are gentlemen and understand the need! More

by SUSIEMONTOYA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure
February 27, 2018

Good quick service Oil change, friendly staff, not much wait, it is nice to just drop off vehicle and everything is taken care of by trained service representatives, wil More

by donparrish678
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy Perez
February 26, 2018

Quality Service My hard drive had locked on my radio and they did a great job fixing it for me. Ronnie Botella, kept me informed of their progress and was very helpf More

by RWHITE7
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Botelli
February 26, 2018

Fast and Freindly service Its been always A great experience in servicing my honda. I hope that the experience there will last along with my honda. I always like going there. More

by ronanrobles16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony V