Frank Brown Auto and Truck Ranch

Customer Service I have been coming to Honda for all my oil changes for years, and will continue to do so. You can't put a price tag on the customer service received I have been coming to Honda for all my oil changes for years, and will continue to do so. You can't put a price tag on the customer service received by the service department, and that is why I will continue to make the trip. More

Experience It was a great experience. I did not feel pressured to sell my car. I feel like I was sold short on the trade in for my vehicle. But both the salesmen It was a great experience. I did not feel pressured to sell my car. I feel like I was sold short on the trade in for my vehicle. But both the salesmen and the managers were very kind. Phil was very knowledgeable More

First Time I was treated professionally. My questions and concerns were addressed without hesitation. Service was completed to my satisfaction and was completed I was treated professionally. My questions and concerns were addressed without hesitation. Service was completed to my satisfaction and was completed within the time as initially given. More

great the experience was very good. I like going there because they know my vehicle and is very convenient and the people there are very nice to me. the experience was very good. I like going there because they know my vehicle and is very convenient and the people there are very nice to me. More

The team goes above and beyond to make the experience good They were able to fix all of my issues and get my car back to me on the same day. It really helped me out! They were able to fix all of my issues and get my car back to me on the same day. It really helped me out! More

Great friendly service I always feel confident that my vehicle is in good hands and will deserve the attention it needs. Sammy is all ways professional and Terry at the coun I always feel confident that my vehicle is in good hands and will deserve the attention it needs. Sammy is all ways professional and Terry at the counter always greets me with a smile and goes over the report of my vehicle with me keep up the good work. More

It was great. The salesman knew his product They were very easy to work with. Helpful and gave us a good deal on our trade in and found a loan company for us. They were very easy to work with. Helpful and gave us a good deal on our trade in and found a loan company for us. More

pleasant My problem was taken care of within the time limit I was given and the service man working with me (Sammy) was polite, knowledgeable and helpful. He e My problem was taken care of within the time limit I was given and the service man working with me (Sammy) was polite, knowledgeable and helpful. He explained how they would fix it where I could understand. That to me is very important. More

Great experience! Answered all my questions about getting a new HRV. Had information, and up front paperwork to show the details of car. Thanks for helping me get a g Answered all my questions about getting a new HRV. Had information, and up front paperwork to show the details of car. Thanks for helping me get a great car! More

rear bake job I called Frank Brown and asked if I could bring the Pilot in for a rear axle brake job and pick it up in the morning. They said "sure" over the phone. I called Frank Brown and asked if I could bring the Pilot in for a rear axle brake job and pick it up in the morning. They said "sure" over the phone. This was around 3:15 PM, by the time I got to the dealership it was 3:30. Rudy met us at the door and said I'll have someone on it right away. Well around 5:15 or so I get a call from Frank Brown Honda saying my car was ready. I think it was Angel who signed off on it. Can't beat that anywhere for speed and efficiency. Try it at any other dealership and see where it gets you! More