Frank Brown Auto and Truck Ranch
Lubbock, TX
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Love Frank Brown Honda Being a young female I was neroabout going in but they walk you through the steps and make sure you’re comfortable with everything from the oil change Being a young female I was neroabout going in but they walk you through the steps and make sure you’re comfortable with everything from the oil change itself to the filters needed to making sure all questions are answered. The staff is very friendly as well. Making conversation and making you laugh. I love it here. More
Car service I had the oil changed and my tires rotated and balanced! I was Though in less than an hour! Everyone was helpful and friendly! Thanks! I had the oil changed and my tires rotated and balanced! I was Though in less than an hour! Everyone was helpful and friendly! Thanks! More
Short and sweet! After I got my hot, fresh cup of coffee in the clean comfortable waiting room I settled in for an hour wait for my oil change and over all check. But After I got my hot, fresh cup of coffee in the clean comfortable waiting room I settled in for an hour wait for my oil change and over all check. But, alas my cup was barely empty and only 30 minuets I was all ready to go! Fast courteous check out and my car right at the door! Thank you, Frank Brown service. More
I will be a life long customer of Kienan's I purchased a Jeep from Kienan when he worked at Spirit Auto. I was in the process of purchasing a new truck and wanted to find him to get me another I purchased a Jeep from Kienan when he worked at Spirit Auto. I was in the process of purchasing a new truck and wanted to find him to get me another great deal. Unfortunately he was no longer working there, so I called his number from his old business card and he answered! He remembered exactly who I was and asked how the Jeep is treating me, and asked how my family is as well. I could not believe he remembered any of this about me, but it made me feel like I'm not just a number or a dollar sign. I told him what I was looking for and gave him a number I didn't want to go above and within that day he had 3 options for me to choose from. I'm happy to say my new GMC Sierra was the best decision I made that day, but the best decision over all was finding Kienan to help me with my purchase and experience. Don't waste your time with anyone else, I know I won't. More
Great service and fast. The service was very good and prompt. The guy up front was very helpful and friendly. O would definitely recommend this service center to someone else The service was very good and prompt. The guy up front was very helpful and friendly. O would definitely recommend this service center to someone else. More
Philip is awesome! I have bought my last three vehicles from Philip at Frank Brown. He always has my best interest at heart! I went in looking for a new car and he had I have bought my last three vehicles from Philip at Frank Brown. He always has my best interest at heart! I went in looking for a new car and he had a used one with only 4,000 miles on it. More
Very good Very pleased with the friendly service and very satisfied with my Honda! I will be back and recommend family and friends to Frank Brown! Thank you ver Very pleased with the friendly service and very satisfied with my Honda! I will be back and recommend family and friends to Frank Brown! Thank you very much! More
Amazing Our salesman was amazing and we definitely made him work hard. We came in with 3 of us. He even gave my daughter a snack bar of his because she got h Our salesman was amazing and we definitely made him work hard. We came in with 3 of us. He even gave my daughter a snack bar of his because she got hungry while we were waiting!!! More
Superior They continue to amaze me with speed and great service. They are friendly and very knowledgable. I will continue to remain a customer. Thank you They continue to amaze me with speed and great service. They are friendly and very knowledgable. I will continue to remain a customer. Thank you More
Great customer service I went in for an oil change. I was in and out quickly. Service department was friendly and the facility was clean. Would highly recommend the service I went in for an oil change. I was in and out quickly. Service department was friendly and the facility was clean. Would highly recommend the service department to anyone with a Honda. More