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Frank Brown Auto and Truck Ranch

Lubbock, TX

4.7
4,357 Reviews

5802 TX-327 Spur

Lubbock, TX

79424

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Showing 4,357 reviews

April 26, 2018

Love Frank Brown Honda Being a young female I was neroabout going in but they walk you through the steps and make sure you’re comfortable with everything from the oil change More

by n.t.valenti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Sauceda, Phillip Richardson, Philip Jansen, Dayne O'Reilly, Bernardo Ottoni, Tyson Hall, Dan Bryant, Kienan Beasley, Dusty Harrison, Ricardo Alegria
April 26, 2018

Car service I had the oil changed and my tires rotated and balanced! I was Though in less than an hour! Everyone was helpful and friendly! Thanks! More

by lindasue_floyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry at the counter, technician Bobby, Dean L. service advisor, Robert Larkin Tech
April 26, 2018

Short and sweet! After I got my hot, fresh cup of coffee in the clean comfortable waiting room I settled in for an hour wait for my oil change and over all check. But More

by sfoshee41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
April 25, 2018

I will be a life long customer of Kienan's I purchased a Jeep from Kienan when he worked at Spirit Auto. I was in the process of purchasing a new truck and wanted to find him to get me another More

by Wayneboyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kienan Beasley
April 25, 2018

Great service and fast. The service was very good and prompt. The guy up front was very helpful and friendly. O would definitely recommend this service center to someone else More

by mkerlely49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Alegria
April 25, 2018

Philip is awesome! I have bought my last three vehicles from Philip at Frank Brown. He always has my best interest at heart! I went in looking for a new car and he had More

by Sassy@65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Jansen
April 25, 2018

Very good Very pleased with the friendly service and very satisfied with my Honda! I will be back and recommend family and friends to Frank Brown! Thank you ver More

by rachelq600
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Jansen, Dayne O'Reilly, Tyson Hall, Dan Bryant, Kienan Beasley, Dusty Harrison, Ricardo Alegria
April 25, 2018

Amazing Our salesman was amazing and we definitely made him work hard. We came in with 3 of us. He even gave my daughter a snack bar of his because she got h More

by Jamierp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kienan Beasley
April 23, 2018

Superior They continue to amaze me with speed and great service. They are friendly and very knowledgable. I will continue to remain a customer. Thank you More

by blh0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dusty Harrison
April 23, 2018

Great customer service I went in for an oil change. I was in and out quickly. Service department was friendly and the facility was clean. Would highly recommend the service More

by jan.hughes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department employees
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