Frank Brown Auto and Truck Ranch
Lubbock, TX
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Getting my Honda serviced Everyone from the service writer to the mechanics were courteous and professional. I highly recommend Frank Brown Honda. I have delt with many car Everyone from the service writer to the mechanics were courteous and professional. I highly recommend Frank Brown Honda. I have delt with many car dealerships and I can honestly say Frank Brown Honda is the best that I have delt with. More
Quick, efficient, satisfying I told them what I needed and they got it done. It was not a long drawn out exhausting process!! The salesman was not pushy at all and concerned about I told them what I needed and they got it done. It was not a long drawn out exhausting process!! The salesman was not pushy at all and concerned about my payments as much as I was. He was a pleasure to work with. More
Excellent Bernardo had all the paperwork ready to go when we came in. He was fast, very friendly and professional. I would recommend Bernardo to all my friend Bernardo had all the paperwork ready to go when we came in. He was fast, very friendly and professional. I would recommend Bernardo to all my friends and family! More
Always excellent Honda always takes care of me and my CR-V quickly and efficiently! Highly recommend servicing your vehicle here. Terry and Rudy are always very kind a Honda always takes care of me and my CR-V quickly and efficiently! Highly recommend servicing your vehicle here. Terry and Rudy are always very kind and helpful. More
Excellent, no hassle and pleasure to work with Dealing with salesman was very good no hassle and listen to my wants in a vehicle. Very knowledgeable about the truck and explained all the details of Dealing with salesman was very good no hassle and listen to my wants in a vehicle. Very knowledgeable about the truck and explained all the details of the truck. Financial person had everything ready and was very quick with paperwork. Overall experience was excellent. More
Great experience Ricardo on the used cars side of the dealership was very helpful. He helped me get into the vehicle that I wanted without haggling over price Ricardo on the used cars side of the dealership was very helpful. He helped me get into the vehicle that I wanted without haggling over price More
Excellent, informative, and efficient service over all. My experience was very good. I called Dayne O'Reilly and told him exactly what I wanted. He found it in one day and I agreed to buy the car that ver My experience was very good. I called Dayne O'Reilly and told him exactly what I wanted. He found it in one day and I agreed to buy the car that very day. Thankfully, there was no pressure. Chris who handled the paperwork in the office was efficient, informative and courteous with a great sense of humor. As an aside, I had my Mom (88 years old) with me. It was so appreciated that she was treated with such kindness and respect by all. Hopefully, we will be able to do business together in the days to come. All the Best, Bev More
Great experience once again . I obviously have many choices to have my car serviced. I continue to come back because of your staff. Rudy my service technician, Terri the cashi . I obviously have many choices to have my car serviced. I continue to come back because of your staff. Rudy my service technician, Terri the cashier, and even Robert who gives me a ride to and from. I greet these guys by their first names. It’s always a pleasure doing business with these customer service Pro’s. I feel like they treat me special. But then again I’m sure that’s the way they treat all of their customers. Thank you for your Professionalism. More
Purchasing a car Philip Jansen was a great to work with. He was extremely helpful. He worked with me to get the deal that I wanted. He made sure to get my payments to Philip Jansen was a great to work with. He was extremely helpful. He worked with me to get the deal that I wanted. He made sure to get my payments to an amount that I was comfortable with paying. Great experience. More
Love Frank Brown Honda Being a young female I was neroabout going in but they walk you through the steps and make sure you’re comfortable with everything from the oil change Being a young female I was neroabout going in but they walk you through the steps and make sure you’re comfortable with everything from the oil change itself to the filters needed to making sure all questions are answered. The staff is very friendly as well. Making conversation and making you laugh. I love it here. More