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Frank Brown Auto and Truck Ranch

Lubbock, TX

4.7
4,355 Reviews
Frank Brown Auto & Truck Ranch first opened its doors in Lubbock in May, 1970. Since that time, we have continuously been among the top dealerships in new and used cars, trucks, vans and SUV's. We attribute this success to the professionalism and courtesy with which we treat our customers and the flexibility our customers enjoy during the buying process.
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5802 TX-327 Spur

Lubbock, TX

79424

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Showing 4,355 reviews

May 06, 2018

Buying a new vehicle Philip was very willing to work with us and get the best deal for us. He did an excellent job of showing us and explaining all of the features on our More

by brown.jjc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Jansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2018

Always ready to work with you We have purchased and traded several times with Frank Brown and have always had a good experience. I will continue to ask for Phillip Jansen. More

by C Luther
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Jansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2018

Quick, friendly and professional I'm always pleased with the service I get . The service advisors are friendly and professional. The prices are fare and the quality of work is excelle More

by GREGGOODNIGHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Loveless
May 05, 2018

Excelente very friendly, excellent person, helped me a lot in choosing the car that is best for my family.. i will recommend this to all my friends. More

by Erick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Alegria
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2018

Fast fun and easy Ricardo got my payments less than what I asked for. Thanks Ricardo for the great job. Loved the Honda Civic. I highly recommend Frank Brown. More

by Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Alegria
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2018

Fast and easy Blake made my buying experience easy and fast. He was incredibly knowledgeable about the Honda Odyssey Elite I was purchasing and spent time to show More

by amanda.m.holly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Silvas
May 03, 2018

Frank Brown exceeds the mark. It has been my experience that the Frank Brown Service Dept exceeds all expectations. My family owns 5 Hondas all of which are serviced at Frank Brown More

by pastor.johnayers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy and Terry in the Service Dept this time.
May 03, 2018

Friendly. No pressure. Professional. We enjoyed working with Dan Bryant very much. We couldn’t come to terms earlier in the year and he didn’t hassle us at all. Three months later we came More

by b.combs64
Recommend Dealer
Yes
Employees Worked With
Dan Bryant
May 03, 2018

Great experience Everyone was so helpful and it was quick. They did a really good job and Rudy was so nice. I always enjoy coming to Frank Brown. Awesome job everyone. More

by iloveteeth97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service- Rudy Cisneros
May 03, 2018

Getting my Honda serviced Everyone from the service writer to the mechanics were courteous and professional. I highly recommend Frank Brown Honda. I have delt with many car More

by bennett.gene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Sauceda
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