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Frank Brown Auto and Truck Ranch

Lubbock, TX

4.7
4,358 Reviews

5802 TX-327 Spur

Lubbock, TX

79424

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Showing 4,358 reviews

May 16, 2018

Ricardo is the best! I had been there a lot of times trading my car for new cara and recently bought a used car we always visit with ricardo He has helped us in everything More

by Claudia Pinon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Alegria
May 15, 2018

Not veteran friendly Only Honda service in town, but do not offer ANY veteran/Active Duty discounts. Service cashier personnel are not the friendliest, sometimes rude, More

by jesuseguerra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
May 14, 2018

Excellent service The men at Frank Brown are always courteous and honest. We are confident our vehicle is well cared for. Very professional! Love this dealership becaus More

by BeverlyG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean, Terry
May 14, 2018

Quick, pleasant experience! Always great experience with Philip. Will recommend Frank Brown! All we have to do is call in and tell Philip what we’re looking for, and he gets it More

by DeecoMark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Jansen
May 12, 2018

Good service I took my car for service and get some parts fixed both times they did a great job. I like the way they treat customers. Good luck! More

by THARAPREM198
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy Cisneros , Angel Sauceda
May 11, 2018

2018 GMC seria 2500 I had a grea t experience buying my truck at frank brown. Phillip was exceptional at helping me pick out my vehicle and helping with any questions th More

by Chad14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Jansen
May 11, 2018

Good customer service Nathan, in the auto body shop gave excellent customer service Explain the process in detail work aheadof expected time. Would recommend autobody sh More

by Christopher1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan in the Customer care center
May 10, 2018

Great service The Service wasgreat. The Price is in line with the service rendered. The staff was Friendly, They seemed to really care about me as a customer. More

by mimipapa2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
May 10, 2018

Great experience Easy to work with, no issues, answered all my questions and Philip is very friendly! He was able to work with me to get the vehicle I wanted! More

by mkTTU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Jansen
May 08, 2018

Easy transaction, very accomodating sales consultant Very accomodating sales consultant /representative Phil Richarson and Rob Phillips. Very Fast transactions . We were treated like family. Easy to dea More

by maryrosepaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Phillips, Phillip Richardson
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