Frank Brown Auto and Truck Ranch

Getting an oil change in a hurry and getting it done correct I can always call the service department and get an estimate of wait time for an oil change and usually it is less than an hour with folks ahead of me I can always call the service department and get an estimate of wait time for an oil change and usually it is less than an hour with folks ahead of me, otherwise it gets going as soon as I pull into the bay. The service writers are always so courteous and smiling. I have yet to find a drop of oil in my driveway. That is extremely rare. Frank Brown's folks are the greatest. More

Honda CRV EXL 2018 Philip Jansen did an incredible job selling me my new 2018 CRV. He was great explaining all the details and made the car buying process a breeze. I wo Philip Jansen did an incredible job selling me my new 2018 CRV. He was great explaining all the details and made the car buying process a breeze. I would recommend him to anybody. Thank you Frank Brown Honda for your business. More

Honda CRV EXL 2018 Excellent customer service all around. Philip Jansen was a pleasure to work with. He listened to what we needed and got us the vehicle to match. I wou Excellent customer service all around. Philip Jansen was a pleasure to work with. He listened to what we needed and got us the vehicle to match. I would definitely recommend buying from Frank Brown Honda. More

Poor customer service I picked up a 2016 suburban that was supposedly certified. They delivered it to my house and come to find out the entertainment system didn't work. I I picked up a 2016 suburban that was supposedly certified. They delivered it to my house and come to find out the entertainment system didn't work. I took it back and they charged me $600 to fix it. They didn't vacuum it out or wash it. They didn't even put the mats where they go, they were just piled in the back and missing driver mat , which they want to charge me for too. I don't think it should matter what car you buy, the customer service should be the same. I will never buy another vehicle from here. More

Service I went in on a very busy weekend and they were able to get me in and out ina very reasonable time. As always Terry was very efficient even with the wa I went in on a very busy weekend and they were able to get me in and out ina very reasonable time. As always Terry was very efficient even with the waiting room full More

Oil Change/Tire Rotation Ronnie always takes excellent care of us. He is always very friendly and eager to help. He’s the biggest reason we keep going back to Frank Brown for Ronnie always takes excellent care of us. He is always very friendly and eager to help. He’s the biggest reason we keep going back to Frank Brown for service. More

Ford Expedition Great experience! All questions were answered thoroughly and the customer service was good. We did not feel pressured and throughout the process most Great experience! All questions were answered thoroughly and the customer service was good. We did not feel pressured and throughout the process most of the things we wanted were met. More

Extremely satisfied The service was done quickly and my down time was short.. The problem was explained clearly and in a professional manner. I did have some wiry, and th The service was done quickly and my down time was short.. The problem was explained clearly and in a professional manner. I did have some wiry, and they were all answered to my satisfaction. More

Oil change and tire rotation The service is always excellent. The techs are very friendly. I live in Hobbs, New Mexico but drive up because of the service every time. The service is always excellent. The techs are very friendly. I live in Hobbs, New Mexico but drive up because of the service every time. More