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Frank Brown Auto and Truck Ranch
Lubbock, TX
4,356 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,356 reviews
May 29, 2018
Honda CRV EXL 2018 Excellent customer service all around. Philip Jansen was a pleasure to work with. He listened to what we needed and got us the vehicle to match. I wou Excellent customer service all around. Philip Jansen was a pleasure to work with. He listened to what we needed and got us the vehicle to match. I would definitely recommend buying from Frank Brown Honda. More
by bndavis07
Verified CustomerEmployees Worked With
Philip Jansen
May 28, 2018
Great people that will work for you All around great experience Always friendly, Knowledgeable and helpful. I went to Frank Brown to buy my 3rd GMC in 3 years with no problem quick and e All around great experience Always friendly, Knowledgeable and helpful. I went to Frank Brown to buy my 3rd GMC in 3 years with no problem quick and easy. More
by Scottym75
Employees Worked With
Philip Jansen
May 28, 2018
Oil change and tire rotation The service is always excellent. The techs are very friendly. I live in Hobbs, New Mexico but drive up because of the service every time. The service is always excellent. The techs are very friendly. I live in Hobbs, New Mexico but drive up because of the service every time. More
by stevesauceda
Employees Worked With
Terry
May 28, 2018
Quick and simple I am happy with my experience with this dealership.. The car I bought is nice and exactly what I needed. The only thing was the two tires in the back I am happy with my experience with this dealership.. The car I bought is nice and exactly what I needed. The only thing was the two tires in the back were worn out. Other than that , everything was good. More
by sandyrb4
Employees Worked With
Dusty Harrison
May 28, 2018
CRV Lease Excellent service from start to finish. Dan Bryant is an excellent representative for the sales team. Michael Masri puts customers at ease during the Excellent service from start to finish. Dan Bryant is an excellent representative for the sales team. Michael Masri puts customers at ease during the process culminating with the financial finalisation. More
by RONNIE.SOWELL
Employees Worked With
Michael Masri, Chris Yoeman, Dan Bryant
May 28, 2018
Ford Expedition Great experience! All questions were answered thoroughly and the customer service was good. We did not feel pressured and throughout the process most Great experience! All questions were answered thoroughly and the customer service was good. We did not feel pressured and throughout the process most of the things we wanted were met. More
by mrodriguez2285
Employees Worked With
Ricardo Alegria
May 28, 2018
Extremely satisfied The service was done quickly and my down time was short.. The problem was explained clearly and in a professional manner. I did have some wiry, and th The service was done quickly and my down time was short.. The problem was explained clearly and in a professional manner. I did have some wiry, and they were all answered to my satisfaction. More
by mimipapa2
Employees Worked With
Dean
May 28, 2018
Service I went in on a very busy weekend and they were able to get me in and out ina very reasonable time. As always Terry was very efficient even with the wa I went in on a very busy weekend and they were able to get me in and out ina very reasonable time. As always Terry was very efficient even with the waiting room full More
by HARVEYHOUSE5011
Employees Worked With
Dean Lovelesd and Terry
May 28, 2018
Oil Change/Tire Rotation Ronnie always takes excellent care of us. He is always very friendly and eager to help. He’s the biggest reason we keep going back to Frank Brown for Ronnie always takes excellent care of us. He is always very friendly and eager to help. He’s the biggest reason we keep going back to Frank Brown for service. More
by bill.robles
Employees Worked With
Ronnie
May 28, 2018
Service I have always had an excellent experience with Frank Brown, weather it was a recallbor basic oil change. Even buying my car was a good experience I have always had an excellent experience with Frank Brown, weather it was a recallbor basic oil change. Even buying my car was a good experience More
by dariusluckey
Employees Worked With
Angel Sauceda, Blake Silvas, Phillip Richardson, Philip Jansen, Dayne O'Reilly, Tyson Hall, Dan Bryant, Kienan Beasley, Dusty Harrison, Ricardo Alegria
