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Frank Brown Auto and Truck Ranch

Lubbock, TX

4.7
4,358 Reviews

5802 TX-327 Spur

Lubbock, TX

79424

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Showing 4,358 reviews

July 03, 2018

No pressure sales. It was great Enjoyable transaction. No high pressure to get deal done. Took their time with me and made the deal right. I would highly recommend them. I really fee More

by Texaspops51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Jansen, Kienan Beasley
Jul 03, 2018 -

Frank Brown Auto and Truck Ranch responded

Texaspops51, Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

July 03, 2018

Odyssey Easy to work with, quick process for a vehicle purchase. Salesman was informative and answered all my question. I had done my research but he clarifie More

by BKWELLS5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Bryant
Jul 03, 2018 -

Frank Brown Auto and Truck Ranch responded

BKWELLS5, Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

July 03, 2018

Great Job I really appreciate the job that was done. Every one was pleasant and the driver took me back to work and pick me up. Thanks More

by Addie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie
Jul 03, 2018 -

Frank Brown Auto and Truck Ranch responded

Addie, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your GMC and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC

July 03, 2018

Outstanding customer service What a pleasure doing business with Frank Brown GMC. Philip Jansen is amazing. The entire staff is outstanding. In a world where almost nothing works More

by William
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris from finance, Philip Jansen
Jul 03, 2018 -

Frank Brown Auto and Truck Ranch responded

William, Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

July 03, 2018

Great people to work with They work with you to get the best deal! You get more of good trade in then most other dealership. Would recommend everyone to get a car or truck fro More

by Latinoheat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Silvas
Jul 03, 2018 -

Frank Brown Auto and Truck Ranch responded

Lationheat, Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

July 03, 2018

Quick and easy Helpful sales people helped facillitate the process. Blake was great. I felt the process got a bit more rushed and pressured towards the end, though. More

by Valya50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Silvas
Jul 07, 2018 -

Frank Brown Auto and Truck Ranch responded

Valya50, Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

July 02, 2018

Great experience at Frank Brown! I was very impressed with the selection of vehicles, and the staff was very helpful. Salesman Brian Cole was outstanding. I look forward to a long r More

by mikemotheral
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Cole
Jul 02, 2018 -

Frank Brown Auto and Truck Ranch responded

Mike, Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

July 02, 2018

4th car from Frank Brown! I have been all too happy to come back to Frank Brown as a dealership over the years because they have treated me fair and they have always been hones More

by JANINEJNEW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson Hall
Jul 02, 2018 -

Frank Brown Auto and Truck Ranch responded

Janine, Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC Honda. We appreciate the opportunity to have helped with the purchase of your new vehicle and look forward to servicing your new in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

July 02, 2018

Great Service From to pickup the service was great. They gave me a pleasant ride home and came back to pick me up when the car was finished. More

by cruddydon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Jul 02, 2018 -

Frank Brown Auto and Truck Ranch responded

cruddydon, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

June 29, 2018

Polite, helpful, generous, efficient buying experience This latest car swap with The Frank Brown Honda dealership now totals 6 autos in 18 years of marriage. We keep coming back. They’re doing something ri More

by pipkinsw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Richardson
Jun 29, 2018 -

Frank Brown Auto and Truck Ranch responded

pipkinsw, Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

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