Frank Brown Auto and Truck Ranch
Lubbock, TX
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Best Experience Frank Brown has always given me the best customer service. This is the second time I’ve bought a car with Paul, and he is the best. I’ll never get a c Frank Brown has always given me the best customer service. This is the second time I’ve bought a car with Paul, and he is the best. I’ll never get a car anywhere else! More
Best place in town! Fast and friendly service every time. I would definitely recommend the service center at Frank Brown. The prices are very reasonable. As well as the f Fast and friendly service every time. I would definitely recommend the service center at Frank Brown. The prices are very reasonable. As well as the front counter employee is very knowledgeable. More
Was very quick and very courteous. I have always had good luck here. They always make me feel welcome and are quick and courteous. Would highly recommend this shop. Thank you! I have always had good luck here. They always make me feel welcome and are quick and courteous. Would highly recommend this shop. Thank you! More
Freindly service I was very satisfied with the way I was treated. Never did i feel forced into buying a vehicle. They took their time and made sure I found the perfec I was very satisfied with the way I was treated. Never did i feel forced into buying a vehicle. They took their time and made sure I found the perfect deal. More
Moderately convenient I had two different salesmen and the first one was rude, cocky, and just unhelpful. Mr.O’Riely assumed because I was a woman, I didn’t know what I wa I had two different salesmen and the first one was rude, cocky, and just unhelpful. Mr.O’Riely assumed because I was a woman, I didn’t know what I was talking about and argued with me, even when it was more than clear I was right. I felt like he tried to rip me off and sell me a car for more than double what it was worth. The second man I went to because the first upset me was night and day. He was WONDERFUL. I felt like he really had my best interest at heart and worked with me to find the car I really wanted and for a great price. I was very satisfied on the end with Mr.Albert. More
Superb Took car in for oil change and maintenance inspection. I they were very thorough and got me out in a very timely manner. Will definitely use again! Took car in for oil change and maintenance inspection. I they were very thorough and got me out in a very timely manner. Will definitely use again! More
Excellent customer service I bought my Honda Accord in January and absolutely love it. What I appreciate the very most is how excellent everyone is in the service center. Two em I bought my Honda Accord in January and absolutely love it. What I appreciate the very most is how excellent everyone is in the service center. Two employees stand out to me the most. Rudy who greets me when I pull in and Terry in the service center. Rudy is down to earth and knows how to level in a professional manner. Terry is accomadating in every way and makes sure he explains everything as he checks me out. Very detail oriented and has the best manner. I absolutely love the Frank brown service center and will never take my Honda anywhere else. More
Oil change Ronnie did a great job as usual. Quick work out of the shop. Tire pressure was not set correctly had to return it to the technician. Ronnie did a great job as usual. Quick work out of the shop. Tire pressure was not set correctly had to return it to the technician. More
Excellent I purchased several cars over the years at F B never had a bad experience in sales or service. Phillip Richardson was a knowledgeable profession able I purchased several cars over the years at F B never had a bad experience in sales or service. Phillip Richardson was a knowledgeable profession able. More
A happy return customer 5 cars and 3 trucks over 32 years--an excellent product (I love Hondas!!!) Phillip Richardson did an exceptional job helping me, and I know I can 5 cars and 3 trucks over 32 years--an excellent product (I love Hondas!!!) Phillip Richardson did an exceptional job helping me, and I know I can go back any day to get any feature reexplained if I need to. Chris Yeomen was great with financing extended warranties. I'll always come back to Frank Brown. More