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Frank Brown Auto and Truck Ranch
Lubbock, TX
4,358 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,358 reviews
July 20, 2018
Excellent customer service and fast I went here to get my oil changed and tires rotated. There was no hassle and no lines to get my car into the shop. The oil change was a great price, t I went here to get my oil changed and tires rotated. There was no hassle and no lines to get my car into the shop. The oil change was a great price, the service was excellent, and the wait was only 30 minutes or less. More
by meaganmillen95
Verified CustomerEmployees Worked With
Ricardo Alegria
July 19, 2018
Service on Air conditioner Once part came in, service done same day. Very pleased with attention and service from Tony. Everyone was very courteous and friendly snd efficient. Once part came in, service done same day. Very pleased with attention and service from Tony. Everyone was very courteous and friendly snd efficient. Thank you. More
by LEABETH06
Employees Worked With
Tony in Sevice
July 19, 2018
Great sales department Angel and Dillon took care of everything, found exactly what I wanted, and made the buying experience convenient and pleasant. They both exceeded norm Angel and Dillon took care of everything, found exactly what I wanted, and made the buying experience convenient and pleasant. They both exceeded normal expectations. More
by heather.coffman
Employees Worked With
Dillon, Angel Sauceda
July 19, 2018
Awesome Bernardo was great!!!couldnt ask for better customer service. Very knowledgeable and helpful. Nice young man that should do well in life. Way to go Bernardo was great!!!couldnt ask for better customer service. Very knowledgeable and helpful. Nice young man that should do well in life. Way to go More
by REBECCADBARNETT
Employees Worked With
Bernardo Ottoni
July 19, 2018
Great Service Tony had the staff check out all of my concerns very promptly--in fact sooner than expected. The customer service when it comes time to retrieve my v Tony had the staff check out all of my concerns very promptly--in fact sooner than expected. The customer service when it comes time to retrieve my vehicle always explains what was done and makes every effort to make sure I am satisfied before we leave the Service Department. Thanks. More
by Kyle
Employees Worked With
Tony and Terry
July 18, 2018
Best car buying experience EVER! I wanted an unusual car - a manual transmission HR-V. They are hard to find and get, but these guys were able to find what I wanted and get it to me I wanted an unusual car - a manual transmission HR-V. They are hard to find and get, but these guys were able to find what I wanted and get it to me quickly. There were no problems at all. They were absolutely respectful, honest and fast. What more could you want? More
by pegald
Employees Worked With
Brian Cole, Dan Bryant
July 18, 2018
2018 Honda CRV Just bought my new Honda CRV, Blake was great working with. For that matter everyone did an excellent job. They made it a hassle free purchase which w Just bought my new Honda CRV, Blake was great working with. For that matter everyone did an excellent job. They made it a hassle free purchase which was what I wanted. Thanks Frank Brown Honda. More
by marcie702
Employees Worked With
Blake Silvas
July 17, 2018
Great experience Thank you for making the car buying process so easy! We went in with a price in mind, not knowing if it was even possible, and you gave us a great dea Thank you for making the car buying process so easy! We went in with a price in mind, not knowing if it was even possible, and you gave us a great deal! More
by teamwagner3
Employees Worked With
Angel Sauceda
July 16, 2018
Maintenance Second time going in for service and it has been great both times. Friendly staff. I think the person that checked us out was Terry/Jerry, older man, Second time going in for service and it has been great both times. Friendly staff. I think the person that checked us out was Terry/Jerry, older man, both times has been very polite. More
by trevinoimelda
Employees Worked With
Terry
July 16, 2018
Excellent service Frank Brown has always been so easy and great to deal with. I keep returning to purchase and do routine maintenance! I will continue ur to return to Frank Brown has always been so easy and great to deal with. I keep returning to purchase and do routine maintenance! I will continue ur to return to Frank Brown More
by beverlymesker
Employees Worked With
Dan Bryant
